Service Comment Line Table
Specifies links from comments to service items, service quotes, service item lines, service orders, contracts, or contract quotes. For example, you may need to have a reminder for yourself about some restrictions regarding the quality of service item maintenance.
The Service Comment Line table contains comments related to service item faults and resolutions, customer requests, and so on. You can enter comments for the following:
Service Item Lines for five aspects: fault, resolution, accessories, loaners and internal.
You can create comments for a specific service item or service document. You can do this in the Service Comment Sheet window. For example, if you click Related Information, point to Serv. Item, and then click Comments on a Service Item Card, you can set up comments (and to see previously created comments) for that particular service item only.
In some windows, for example the Service Order window, a comment button appears next to the No. field.
These comments will all be printed on reports. Comments that are only for internal use in your company will not be printed.
List of Fields in the Table
| Field | Location |
|---|---|
| Table Name Field, Service Comment Line Table | Service Management |
| Line No. Field, Service Comment Line Table | Service Management |
| No. Field, Service Comment Line Table | Service Management |
| Table Line No. Field, Service Comment Line Table | Service Management |
| Table Subtype Field, Service Comment Line Table | Service Management |
| Comment Field, Service Comment Line Table | Service Management |
| Type Field, Service Comment Line Table | Service Management |
| Date Field, Service Comment Line Table | Service Management |