Word Automation Services Error Messages and Error Codes

  • Article

Applies to: SharePoint Server 2010

This topic provides a complete listing of all Word Automation Services error messages and associated error codes. Error messages and error codes are discoverable using the Word Automation Services object model to retrieve ErrorMessage and ErrorCode properties of the ConversionItemInfo object.

Word Automation Services Error Messages and Error Codes

ConversionItemInfo.ErrorCode Number

ConversionItemInfo.ErrorMessage String

Related Event ID

131174

"The file could not be converted; it may be corrupt or otherwise invalid. Please try opening the file in Microsoft Word, resaving it, and then resubmitting the file for conversion. If this does not resolve the issue, contact your system administrator."

N/A

131173

"There was an internal error with the system. Please contact your system administrator."

N/A

131179

"The file is protected by Information Rights Management (IRM). To convert the file on the server, any IRM protection must be removed in Microsoft Word."

N/A

131181

"The file type is currently blocked by the system administrator."

N/A

131182

"The file type is not supported by Word Automation Services."

N/A

131183

"The 3rd party PDF converter failed. Please contact your system administrator."

8004

131184

"The 3rd party XPS converter failed. Please contact your system administrator."

8005

6

"The file could not be downloaded from the input library due to a technical problem. Please contact your system administrator."

1001

2

"The file could not be downloaded from the SharePoint library because the user's permissions have recently changed. Please contact your system administrator to determine how adequate permissions can be restored."

N/A

3

"The file could not be downloaded from the input library because the supplied user permissions expired before the file could be retrieved. This likely indicates that the system is under heavy load. Please try resubmitting the job, and contact your system administrator if the error reoccurs."

N/A

7

"The file converted successfully, but the output file could not be uploaded to the SharePoint library due to a technical problem. Please contact your system administrator for additional support."

1001

4

"The file converted successfully, but the output file could not be uploaded to the output SharePoint library because the user's permissions have recently changed. Please contact your system administrator to determine how adequate permissions can be restored."

N/A

5

"The file converted successfully, but could not be uploaded to the output library because the supplied user permissions expired before the file could be uploaded. This likely indicates that the system is under heavy load. Please try resubmitting the job, and contact your system administrator if the error reoccurs."

N/A

1

"The input file could not be found in the SharePoint library. Check that the file still exists and resubmit the file for conversion."

N/A

131070

"The conversion failed because of a service configuration problem. Please contact your system administrator."

N/A

65545

"The file could not be converted; it may be corrupt or otherwise invalid (the conversion process stopped responding). Please try opening the file in Microsoft Word, resaving it, and then resubmitting the file for conversion. If this does not resolve the issue, contact your system administrator."

N/A

65543

"The file could not be converted; it may be corrupt or otherwise invalid (the conversion process failed). Please try opening the file in Microsoft Word, resaving it, and then resubmitting the file for conversion. If this does not resolve the issue, contact your system administrator."

N/A

65544

"The file could not be converted; it may be corrupt or otherwise invalid (the conversion process crashed). Please try opening the file in Microsoft Word, resaving it, and then resubmitting the file for conversion. If this does not resolve the issue, contact your system administrator."

N/A

131074

"The conversion failed for unknown reasons. Please contact your system administrator."

N/A

65538

"The conversion failed because of a service configuration problem. Please contact your system administrator."

N/A

131185

"The Word 97-2003 document scan failed when trying to open this file; it may be corrupt or otherwise invalid."

N/A

131186

"This document could not be converted because it contains ActiveX controls. This document must be converted using Microsoft Word."

N/A