Exchange 2010 Management Pack Guide

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Topic Last Modified: 2012-11-19

The Microsoft Exchange Server 2010 Management Pack includes a complete health model, extensive protocol synthetic transaction coverage, and a full complement of diagnostics-based alerts and service-oriented reporting, including mail flow statistics.

Alerts are classified by impact and recovery action, and are now processed by a new component called the Correlation Engine. The Correlation Engine suppresses duplicate alerts whenever possible to help front-line monitoring technicians monitor Exchange more efficiently.

Most diagnostic information used in the Exchange 2010 Management Pack, including events and performance counters, is specifically engineered for monitoring. Very little tuning is required to monitor your Exchange organization. The Exchange 2010 Management Pack will scale with your environment.

For more information about the Correlation Engine, see Understanding Alert Correlation

The Exchange 2010 Management Pack is engineered for organizations that include servers running Exchange 2010. It isn't based on the Exchange 2007 Management Pack. Therefore, you'll notice some differences in the way you deploy and configure the Exchange 2010 Management Pack if you used the Exchange 2007 Management Pack in the past.

Important

Running the Exchange 2010 Management Pack installation program installs a new Windows service component named the Correlation Engine service. For more information, see Before You Import the Exchange 2010 Monitoring Management Pack.

Document Version

This guide was written based on version 14.02.0071.000 of the Exchange 2010 Management Pack.

Revision History

Release date Changes

November 2012

Guide updated to include SCOM 2012

November 2009

The initial release of this guide was published for version 14.0.650 of the Exchange 2010 Management Pack.

February 2011

  • Updates were added throughout this guide to make it more comprehensive and to make it apply to the code changes in Exchange 2010 Service Pack 1 and the latest version of the Exchange 2010 Management Pack.

  • Added a reference in the introduction to note that the Exchange 2010 Management Pack installation package installs a service.

  • Added a section to summarize improvements in the latest version of the management pack.

  • Updated "Before You Import the Exchange 2010 Management Pack" to note that the Microsoft Exchange Correlation Engine service is installed when you install the Exchange 2010 Management Pack.

  • Updated "Supported Configurations" to reflect virtual environment support and cluster support.

  • Added "Create Test Mailboxes for Synthetic Transaction Tests" to explain how to create test mailboxes.

  • Added "Disable the Automatic Alert Resolution Feature in Correlation Engine" to explain how to disable automatic alert resolution.

  • Added "How Health Rolls Up" to explain how health rolls up in the Exchange 2010 Management Pack health model.

  • Added "Troubleshooting the Exchange 2010 Management Pack" to explain how to troubleshoot two issues that you may notice when deploying the management pack.

  • Updated "Appendix: Reports" to include added reports.

  • Updated "Appendix: Synthetic Transactions" to include added synthetic transactions.

  • Added "Appendix: Scripts" to include added troubleshooting scripts.

  • Updated "Appendix: Objects the Exchange 2010 Management Pack Discovers" to include added objects.

  • Updated the class hierarchy diagrams and the alert correlation relationship diagrams.