Enable a UM-Enabled User to Receive Faxes

Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

You can enable a Unified Messaging (UM) user to receive faxes. By default, when you enable a user for Unified Messaging, they will be able to receive faxes. Faxing can be enabled or disabled on UM dial plans, UM mailbox policies, or the UM-enabled user's mailbox. By default, although the user's mailbox allows incoming faxes, you must first enable inbound faxing on the UM mailbox policy that's associated with the UM-enabled user and enter the fax partner's URI.

For a specific user to be able to receive fax messages in their Microsoft Exchange 2010 mailbox, each Unified Messaging server that's associated with the dial plan that the user is associated with must be configured to accept incoming fax calls. In addition, the UM dial plan must also be configured to allow faxes to be sent to UM-enabled users.

Looking for other management tasks related to UM users? Check out Managing Unified Messaging Users.

Prerequisites

• A UM dial plan has been created. For detailed steps, see Create a UM Dial Plan.

• A UM mailbox policy has been created. For detailed steps, see Create a UM Mailbox Policy.

Use the EMC to enable a UM user to receive faxes

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM mailboxes" entry in the Unified Messaging Permissions topic.

1. In the console tree, navigate to Recipient Configuration > Mailbox.

2. In the result pane, select the user mailbox that you want to modify.

3. In the action pane, click Properties.

4. On the Mailbox Features tab, click Unified Messaging, and then click Properties.

5. On the Unified Messaging Properties page, select the check box next to Allow the user to receive faxes.

6. Click OK to save your changes.

Use the Shell to enable a UM user to receive faxes

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM mailboxes" entry in the Unified Messaging Permissions topic.

This example enables Tony Smith to receive incoming faxes.

Set-UMMailbox -Identity tonysmith@contoso.com -FaxEnabled $true

For more information about syntax and parameters, see Set-UMMailbox.

Other Tasks

After you enable a UM user to receive faxes, you may also want to:

• Enable or Disable Inbound Faxing on a UM Mailbox Policy

• Enable UM-Enabled Users to Receive Faxes on a UM Dial Plan

• Add an Extension Number for a UM-Enabled User

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