Phone Number on a Webpage Not Detected

Topic Last Modified: 2011-03-11

Issue   Microsoft Lync 2010 does not detect a phone number on a webpage in the Windows Internet Explorer browser; that is, it does not make the number available to you to click and dial.

Resolution   Phone-number detection in Internet Explorer is not enabled when the phone number is not a United States number and does not start with a "+". It is also unavailable in 64-bit versions of Internet Explorer.

There currently is no workaround for this issue.

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