Microsoft Engage Center (Services Hub) Overview

The Microsoft Engage Center is a digital experience that gives you access to various self-service tools and training resources to help you optimize your Microsoft Unified Support and the value of your Microsoft investments. The Microsoft Engage Center enables customer teams to manage their Microsoft support through insights-driven case reports, IT health assessments, and advanced learning on Microsoft Technologies.

With Microsoft Engage Center, you can:

  • Gain greater visibility over all your Microsoft support requests through rich support insights.
  • Understand your support benefits for your Enterprise Support Agreements through Customer Activity reporting.
  • Optimize your IT environment and mitigate risk through On-demand Assessments.

Sign in to Microsoft Engage Center to get started.

Explore the Microsoft Engage Center documentation

The Microsoft Engage Center documentation provides you with information about the purpose of the platform, and key features available to various user roles. It also contains instructions for onboarding and using platform features in order to get the most value out of your Microsoft Engage Center experience.

Support Insights

See Support Insights.

Customer Activity

Understand your purchase and the deliveries for your Enterprise Support Agreement.

See Customer Activity.

On-Demand Assessments

Get recommendations for your Microsoft products through On-Demand Assessments.

See Assessments.

Skilling Resources

Learn anytime with access to hands-on labs and interactive online tech talks.

See Learning.

Get started

More information