Microsoft Engage Center (Services Hub) Assessment FAQs
What is an On-Demand Assessment?
An Assessment provides a prioritized list of recommendations tailored to your environment. These recommendations are categorized across six focus areas which allow you and your team to quickly understand the risk and health of your environments and to easily act to decrease risk and improve health.
Why do I need a Microsoft Azure subscription to run an On-Demand Assessment?
An Azure subscription is needed because it hosts the Microsoft Azure Log Analytics workspace that you will use to run Assessment. By providing your subscription you can control the access to, and the use of, Azure Log Analytics workspaces and other Azure subscribed services.
Where can I find a list of available On-Demand Assessments?
You can view the list of current On-Demand Assessments
How do I get started with On-Demand Assessments?
For a general overview, see Get Started with On-Demand Assessments.
How are Microsoft Engage Center On-Demand Assessments different from the Health Check Assessments in Microsoft Azure Log Analytics?
The Microsoft Engage Center On-Demand Assessments available through the Microsoft Engage Center provide enhanced recommendations and robust checks beyond the Health Check Assessments in the Solution gallery of Azure Log Analytics.
Are On-Demand Assessments available to all Microsoft Customer Agreement customers?
Yes. Microsoft Support customers have access to the Microsoft Engage Center On-Demand Assessments.
Where is On-Demand Assessment data stored?
For information about where Microsoft Engage Center On-Demand Assessments is stored and handled, visit the Microsoft Azure Trust Center.
Can an existing Azure subscription and Azure Log Analytics Workspace be used with Microsoft Engage Center On-Demand Assessments?
Yes. For more information, see Get Started with On-Demand Assessments document.
Does running Microsoft Engage Center Azure Log Analytics On-Demand Assessments impact performance?
On-Demand Assessments have minimal performance impact on production servers.
If I don't have an Azure subscription, can I run the Microsoft Engage Center Azure Log Analytics On-Demand Assessments?
No, but there are several options available. For more information, see Get Started with On-Demand Assessments.
Who can enable On-Demand Assessments in Microsoft Engage Center?
Review Azure Roles for Log Analytics and How they Relate to the Microsoft Engage Center.
What data is uploaded to Microsoft when the On-Demand Assessments are run through the Microsoft Engage Center?
All data collected by Log Analytics is stored in the Azure Log Analytics repository as a record. Records collected from different data sources will have their own set of properties and be identified by their Type property. See the documentation for each data source and solution for details on each record type.
For more information, see:
How will I know who the Azure subscription owner is for my company?
Please work with your company’s Services Admin, Microsoft Technical Account Manager, or Microsoft Support Account Coordinator to help you determine who is your Azure subscription owner.
Can I run the same On-Demand Assessments on different machines and point it to the same Azure Log Analytics workspace?
Yes. You can target multiple servers with the same Assessment pointing to the same Azure Log Analytics workspace.
Can I have separate Azure Log Analytics workspaces for different users?
Yes.
What license is needed to run Azure Log Analytics?
No license is needed.
Can existing Azure subscriptions be used to run Azure Log Analytics On-Demand Assessments?
Yes; an existing Azure Subscription and Azure Log Analytics Workspace can be used with Microsoft Engage Center On-Demand Assessments.
How often do On-Demand Assessments collect data when running an On-Demand Assessment?
You can set the cadence up to meet your organizational needs, but by default, Assessments run one hour after configuration and then every 7 days.
Can any Microsoft Engage Center user configure an On-Demand Assessment?
No. Only Microsoft Engage Center users who have proper permissions in Azure Log Analytics can configure On-Demand Assessments. Learn more about Azure Roles and Permissions.
How does Microsoft Engage Center accommodate specific country/region privacy and data collection rules?
If your country/region has specific data storage requirements, you can integrate with an Azure Log Analytics instance that complies with your country's/region's requirements.
How do On-Demand Assessments get the information needed to run in an environment?
Depending on the On-Demand Assessment, various scripts are run locally or in the cloud. The pre-requisites documents for the On-Demand Assessment outline what information is needed and where it resides.
How does someone get access to an On-Demand Assessment?
See Add Users to Azure Log Analytics.
How does an On-Demand Assessment work?
Within hours of set up, data is collected and processed, and then the results are displayed in Azure Log Analytics.
An On-Demand Assessment provides a prioritized list of recommendations tailored to your environment. These recommendations are categorized across six focus areas, allowing you and your team to quickly understand the risk and health of your environments and to easily act to decrease risk and improve health.
For more information, see Get Started with On-Demand Assessments.
How can I get help setting up On-Demand Assessments?
For assistance setting up Microsoft Engage Center On-Demand Assessments, work with your CSAM to utilize our setup and config service.
Don't see your Azure subscription?
Ensure that you’re an owner or contributor to the Azure subscription. To do this, log into portal.azure and view your subscriptions. Here you will see permissions.
How long does it take to set up an On-Demand Assessment?
On average, it takes two hours to configure your environment to run an On-Demand Assessment. Once configured, data is sent to Azure Log Analytics and run automatically every seven days.
How will I be charged for any Azure data consumption for Microsoft Engage Center On-Demand Assessments?
Microsoft Microsoft Engage Center uses the Microsoft Azure Log Analytics pricing model. Review the latest pricing information.
If I use my existing Azure subscription to run an On-Demand Assessment, what additional costs might I incur?
On-Demand Assessments use a small amount of data and you can monitor your usage under the Usage and estimated cost section of your Log Analytics workspace.
What are the charges associated with a sponsored Azure account?
Sponsored Azure accounts are capped at $10 annually which is enough to run On-Demand Assessments. Once that limit is reached, Assessments will stop running.
Why is Azure Subscription needed?
An Azure subscription is needed because it hosts the Microsoft Azure Log Analytics workspace that you will use to run On-Demand Assessment. By providing your subscription information you can control the access to, and the use of, Azure Log Analytics workspaces and other Azure subscribed services.
Can I bring in Azure Log Analytics assessments that I already have an Azure Subscription to into the Microsoft Engage Center?
Yes. You can link to the Azure Subscription or sponsorship that is associated with your previous Log Analytics workspace which has the configured ODA. This will allow the Microsoft Engage Center to bring in all your existing data. This is because all ODA data lives with the Log Analytics workspace. If a new Azure Log Analytics workspace is created previous ODA data for those assessments will not be carried over.
Note
If your organization already has an Azure subscription that you want to use, you will need your organization’s Azure administrator to grant access. For more information, see Learn how to grant access.
If you don’t have an Azure Subscription, you can create a sponsored account.