Summary
In this module, you learned about business processes and how mapping them can help you plan for your project's success. You learned about shadowing users to understand their needs based on the current system and how to improve it so that it works more effectively for them.
Further learning
A business process flow is a technology that's available for users of model-driven apps from Microsoft Power Apps (including many Dynamics 365 apps). This technology offers user guidance directly on the form that the user is interacting with.
For more information, see Introduction to business process flows in Power Automate.
Next module
In the next module Work with requirements for Microsoft Power Platform and Dynamics 365 in this learning path, you’ll go through an exercise about gathering requirements. Its original audience is solution architects. However, even at this point in your Dynamics 365 career this will be a helpful exercise. As you put yourself into the mindset of participating in requirements gathering, it will help you solidify what you’ve learned so far and be better able to apply it when you need to.