HTTP Error 404.2 when you visit a web page that is hosted on a computer that is running IIS 7.0

  • Article

This article helps you resolve the problem where an unexpected error may be thrown when you visit a web page that is hosted on a computer that is running Internet Information Services (IIS) 7.0.

Original product version:   Internet Information Services 7.0
Original KB number:   942040

Symptoms

When you try to visit a Web page that is hosted on a computer that is running IIS 7.0, you may receive the following error message:

Server Error in Application "application name"
HTTP Error 404.2 - Not Found HRESULT: 0x800704ec
Description of HRESULT: The page you are requesting cannot be served because of the ISAPI and CGI Restriction list settings on the Web server.

Cause

This issue occurs because the requested Internet Server API (ISAPI) resource or the requested Common Gateway Interface (CGI) resource is restricted on the computer that is running IIS 7.0.

Resolution

To resolve this issue, configure the restriction on the ISAPI and CGI Restrictions page to allow the requested ISAPI resource or the requested CGI resource. Follow these steps to resolve this issue:

  1. Select Start, type Inetmgr in the Start Search box, and then select Inetmgr in the Programs list.

    If you're prompted for an administrator password or for confirmation, type the password, or select Continue.

  2. Locate the level that you want to configure.

  3. In Features view, double-click ISAPI and CGI Restrictions.

  4. Right-click the restriction that restricts the requested ISAPI resource or the requested CGI resource, and then select Allow.