Device and app actions in Windows App

Once you're connected to your devices and apps using Windows App, it's important to know how to use its features and configure settings. This article shows you how to perform certain actions on your devices and apps in Windows App, such as how to restart, rename, and see connection details. The actions you can take depends on what you're connecting to.

Prerequisites

Before you can configure display settings, you need:

  • Windows App installed on your local device, or access to Windows App in a web browser, with at least one device or app added. To learn more, see Get started with Windows App

Device actions

Select a tab for the platform you're using.

Here are the actions you can perform on devices and apps in Windows App for Android/Chrome OS.

Delete

Applies to: Remote PC

You can delete a remote PC you no longer what to use. To delete a remote PC:

  1. Open Windows App, then tap the Devices tab.

  2. Tap and hold the card of the remote PC that you want to delete, then tap Delete.

Edit

Applies to: Remote PC

To view and edit settings of a device:

  1. Open Windows App, then tap the Devices tab.

  2. Tap and hold the card of the device you want to view, then tap Edit.

  3. To learn about the settings you can change, see the following articles:

Favorite

Applies to:

  • Azure Virtual Desktop
  • Windows 365 Enterprise
  • Windows 365 Frontline in dedicated mode
  • Windows 365 Frontline in shared mode
  • Microsoft Dev Box
  • Remote Desktop Services
  • Remote PC

You can pin a device or app to the Windows App Favorites tab.

  1. Open Windows App, then select the Devices or Apps tab.

  2. Tap and hold the card of the device or app you want to pin, then tap Favorite to pin the device or app on the Windows App Favorites tab.

  3. To unpin a device or app, repeat steps 1 and 2, then tap Unfavorite.

Inspect connection

Applies to:

  • Windows 365 Enterprise
  • Windows 365 Frontline in dedicated mode

You can inspect the connection a Cloud PC has with its service to help troubleshoot issues you might be experiencing with the Cloud PC. Inspecting the connection will:

  • Check that the Cloud PC is ready to connect.
  • Check that Windows App is working properly.
  • Try to resolve any issues that are detected.

During an inspection, you can't connect to the Cloud PC and it might restart. An inspection might take several minutes. To inspect the connection of a Cloud PC:

  1. Open Windows App, then select the Devices tab.

  2. Tap and hold the card of the device you want to rename, then tap Inspect connection.

  3. In the Inspect connection dialog box, note the warning, check the box for Yes, I want to inspect the connection for this Cloud PC, then select Inspect connection.

Rename

Applies to:

  • Windows 365 Enterprise
  • Windows 365 Frontline in dedicated mode

You can rename a Cloud PC to make it easier for you to identify. When you rename a Cloud PC, the new name is synchronized across all your local devices running Windows App. The Cloud PC is only renamed in Windows App for you. It doesn't rename the Cloud PC for administrators. To rename a Cloud PC:

  1. Open Windows App, then tap the Devices tab.

  2. Tap and hold the card of the Cloud PC you want to rename, then tap Rename.

  3. In the Rename dialog box, note the naming tips, type a new name for the Cloud PC, then select Rename.

Reset

Applies to:

  • Windows 365 Enterprise
  • Windows 365 Frontline in dedicated mode
  • Windows 365 Frontline in shared mode

If you're having trouble with a Cloud PC, you can reset it. The Reset action will:

  • Reinstall Windows.
  • Remove personal files and apps.
  • Reset any changes you made to settings.
  • Remove any saved restore points

Caution

Resetting your device deletes all your files on the Cloud PC. Before you reset a Cloud PC, make sure you back up any important files that you want to keep to another storage location. The reset action is irreversible.

To reset a Cloud PC:

  1. Open Windows App, then tap the Devices tab.

  2. Tap and hold the card of the Cloud PC you want to rename, then tap Reset.

  3. In the Reset dialog box, note the warning, check the box for Yes, I want to reset this Cloud PC, then select Reset.

Restart

Applies to:

  • Windows 365 Enterprise
  • Windows 365 Frontline in dedicated mode

You can restart your device from Windows App without having to connect to it. To restart a device:

  1. Open Windows App, then tap the Devices tab.

  2. Tap and hold the card of the device you want to restart, then tap Restart.

  3. Read the warning about unsaved changes, then confirm you want to restart by tapping Restart.

Restore

Applies to:

  • Windows 365 Enterprise
  • Windows 365 Frontline in dedicated mode

If you're having trouble with a Cloud PC, you can restore it to the exact state it was in at an earlier point in time.

Caution

Restoring your Cloud PC deletes all your data (files and apps) that were saved between the date and time chosen and the present. Before restoring a device, make sure you back up any important files that you want to keep to another storage location. The restore action is irreversible.

To restore a Cloud PC:

  1. Open Windows App, then tap the Devices tab.

  2. Tap and hold the card of the Cloud PC you want to restore, then tap Restore.

  3. In the Restore dialog box, select the drop-down list for Select a restore point.

  4. Tap the date and time you want to restore your Cloud PC to from the list.

  5. Check the box for Yes, I want to restore this Cloud PC, then tap Restore.

Learn more about how to use Windows App: