Install CRM 2013 for Outlook without an Internet connection

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Applies To: Dynamics CRM 2013

This section applies to Microsoft Dynamics CRM for Microsoft Office Outlook when you use either Microsoft Dynamics CRM 2013 (on-premises) or Microsoft Dynamics CRM Online.

There may be occasions when you have to install Microsoft Dynamics CRM 2013 for Microsoft Office Outlook where there is no Internet connection available. Common occasions are when you are creating virtual demonstration environments, such as when you use Hyper-V, and environments that use firewalls or other security requirements that block Internet access.

Note

For more information about how to install other Microsoft Dynamics CRM 2013 applications without an Internet connection, such as Microsoft Dynamics CRM Server 2013, see How to install Microsoft Dynamics CRM 2013 without an Internet Connection.

To install CRM for Outlook without an Internet connection, you must first download all prerequisite components. To do this, you will need a computer that has an Internet connection to download all the prerequisites beforehand.

Notice that, when you download the Microsoft Dynamics CRM 2013 ISO from MSDN, or have a physical DVD that you are installing from, you will already have the Redist folder and all the prerequisites downloaded. However, if you download the CRM for Outlook installation media from the Microsoft Download Center, you must manually build this Redist prerequisite folder structure.

In This Topic

Step 1: Create the Redist folder structure

Step 2: Create the subfolders under the Redist folder

Step 3: Download the prerequisite files

Step 4: Run CRM for Outlook Setup

Step 1: Create the Redist folder structure

First, create the Redist folder structure in the installation media at the same level as the Client folder.

The installation media folder structure will appear similar to the following list.

  • Client

  • Redist

  • Depending on the installation media, there may be additional files such as autorun.inf, msvp100.dll, and so on.

Important

You must put the Redist folder in the parent directory where the installation files are initially extracted. For example, if the CRM for Outlook installation files are extracted to C:\mscrminstaller, then the Redist folder must be located in C:\mscrminstaller\Redist.

Step 2: Create the subfolders under the Redist folder

Create the following subfolders directly under the Redist folder.

  1. dotNETFX

  2. IDCRL

  3. MSI45

  4. MSOIDCRL

  5. ReportViewer

  6. SQLCE

  7. SQLExpr –Required if you use the Go offline capability with CRM for Outlook 

  8. VCRedist

  9. VCRedist9SP1

  10. WindowsIdentityFoundation

Step 3: Download the prerequisite files

Download the prerequisite components and copy them into the Redist folder under the appropriate subfolders, by using the following list.

  1. dotNETFX

    Description

    File name and direct download link

    Microsoft .NET Framework 4 (stand-alone Installer (64 and 32-bit)

    dotNetFx40_Full_x86_x64.exe

    Microsoft .NET Framework 4.0.3 Runtime Update (64 and 32-bit)

    NDP40-KB2600211-x86-x64.exe

  2. IDCRL

    Description

    File name and direct download link

    Windows Live ID Sign-in Assistant 6.5 (64-bit)

    wllogin_64.msi

    Windows Live ID Sign-in Assistant 6.5 (32-bit)

    wllogin_32.msi

  3. MSI45

    Description

    File name and direct download link

    Windows Installer 4.5 Redistributable (64-bit)

    Windows6.0-KB942288-v2-x64.msu

    Windows Installer 4.5 Redistributable (32-bit)

    Windows6.0-KB942288-v2-x86.msu

  4. MSOIDCRL

    Description

    File name and direct download link

    Microsoft Online Services Sign-in Assistant (64-bit)

    msoidcli_64bit.msi

    Microsoft Online Services Sign-in Assistant (32-bit)

    msoidcli_32bit.msi

  5. ReportViewer

    Description

    File name and direct download link

    Microsoft Report Viewer 2010 Redistributable Package

    ReportViewer.exe

  6. SQLCE

    Description

    File name and direct download link

    Microsoft SQL Server Compact 4.0 SP1 (64-bit)

    SSCERuntime_x64-ENU.exe

    Microsoft SQL Server Compact 4.0 SP1 (32-bit)

    SSCERuntime_x86-ENU.exe

  7. SQLExpr

    Description

    File name and direct download link

    Microsoft SQL Server 2008 Express SP1 (32-bit but used by both 64 and 32-bit versions of CRM for Outlook)

    SQLEXPR_x86_ENU.exe

  8. VCRedist

    Description

    File name and direct download link

    Microsoft Visual C++ Redistributable (64-bit)

    vcredist_x64.exe

    Microsoft Visual C++ Redistributable (32-bit)

    vcredist_x86.exe

  9. VCRedist9SP1

    Description

    File name and direct download link

    Microsoft Visual C++ Redistributable SP 1 (64-bit)

    vcredist_x64.exe

    Microsoft Visual C++ Redistributable SP 1 (32-bit)

    vcredist_x86.exe

  10. WindowsIdentityFoundation

    Description

    File name and direct download link

    Windows Identity Foundation, Windows 7 (64-bit)

    Windows6.1-KB974405-x64.msu

    Windows Identity Foundation, Windows 7 (32-bit)

    Windows6.1-KB974405-x86.msu

    Windows Identity Foundation for Windows Vista SP2 (64-bit)

    Windows6.0-KB974405-x64.msu

    Windows Identity Foundation for Windows Vista SP2 (32-bit)

    Windows6.0-KB974405-x86.msu

    Note

    By default, Windows Identity Framework is already included with Windows 8.

Step 4: Run CRM for Outlook Setup

Now that you have all the prerequisites downloaded and saved in the correct folders, you can run CRM for Outlook Setup without an Internet connection.

See Also

Install CRM for Outlook
Upgrade Microsoft Dynamics CRM 2011 for Outlook to Microsoft Dynamics CRM 2013 for Outlook
Install language packs for Microsoft Dynamics CRM 2013