msdyn_soundnotificationsetting Entity Reference

Omnichannel for Customer Service offers a suite of capabilities that extend the power of Dynamics 365 Customer Service Enterprise to enable organizations to instantly connect and engage with their customers across digital messaging channels. An additional license is required to access Omnichannel for Customer Service. For more information, see the Dynamics 365 Customer Service pricing overview and Dynamics 365 Customer Service pricing plan pages.

Entity to store the sound notification setting records for channels and other scenarios.

Added by: Omnichannel - Base Patch Solution

Messages

Message Web API Operation SDK Assembly
Assign PATCH [org URI]/api/data/v9.0/msdyn_soundnotificationsettings(msdyn_soundnotificationsettingid)
Update ownerid property.
AssignRequest
Create POST [org URI]/api/data/v9.0/msdyn_soundnotificationsettings
See Create
CreateRequest or
Create
Delete DELETE [org URI]/api/data/v9.0/msdyn_soundnotificationsettings(msdyn_soundnotificationsettingid)
See Delete
DeleteRequest or
Delete
GrantAccess GrantAccess Action GrantAccessRequest
IsValidStateTransition IsValidStateTransition Function IsValidStateTransitionRequest
ModifyAccess ModifyAccess Action ModifyAccessRequest
Retrieve GET [org URI]/api/data/v9.0/msdyn_soundnotificationsettings(msdyn_soundnotificationsettingid)
See Retrieve
RetrieveRequest or
Retrieve
RetrieveMultiple GET [org URI]/api/data/v9.0/msdyn_soundnotificationsettings
See Query Data
RetrieveMultipleRequest or
RetrieveMultiple
RetrievePrincipalAccess RetrievePrincipalAccess Function RetrievePrincipalAccessRequest
RetrieveSharedPrincipalsAndAccess RetrieveSharedPrincipalsAndAccess Function RetrieveSharedPrincipalsAndAccessRequest
RevokeAccess RevokeAccess Action RevokeAccessRequest
SetState PATCH [org URI]/api/data/v9.0/msdyn_soundnotificationsettings(msdyn_soundnotificationsettingid)
Update statecode and statuscode properties.
SetStateRequest
Update PATCH [org URI]/api/data/v9.0/msdyn_soundnotificationsettings(msdyn_soundnotificationsettingid)
See Update
UpdateRequest or
Update

Entity Properties

Property Value
CollectionSchemaName msdyn_soundnotificationsettings
DisplayCollectionName Sound notification settings
DisplayName Sound notification setting
EntitySetName msdyn_soundnotificationsettings
IsBPFEntity False
LogicalCollectionName msdyn_soundnotificationsettings
LogicalName msdyn_soundnotificationsetting
OwnershipType UserOwned
PrimaryIdAttribute msdyn_soundnotificationsettingid
PrimaryNameAttribute msdyn_name
SchemaName msdyn_soundnotificationsetting

Writable attributes

These attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

ImportSequenceNumber

Property Value
Description Sequence number of the import that created this record.
DisplayName Import Sequence Number
Format None
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName importsequencenumber
MaxValue 2147483647
MinValue -2147483648
RequiredLevel None
Type Integer

msdyn_enablesound

Property Value
Description Enable sound for this scenario
DisplayName Enable Sound
IsValidForForm True
IsValidForRead True
LogicalName msdyn_enablesound
RequiredLevel ApplicationRequired
Type Boolean

msdyn_enablesound Options

Value Label
1 Yes
0 No

DefaultValue: False

msdyn_isdefaultrecord

Property Value
Description Is this the default record? To be used for OOB settings.
DisplayName Is default record
IsValidForForm True
IsValidForRead True
LogicalName msdyn_isdefaultrecord
RequiredLevel ApplicationRequired
Type Boolean

msdyn_isdefaultrecord Options

Value Label
1 Yes
0 No

DefaultValue: False

msdyn_linkchannel

Property Value
Description Which channel is this sound record for?
DisplayName Link to channel
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName msdyn_linkchannel
MaxLength 100
RequiredLevel None
Type String

msdyn_linksoundfile

Property Value
Description Use this field to link the sound file with the sound setting record
DisplayName Link sound file
IsValidForForm True
IsValidForRead True
LogicalName msdyn_linksoundfile
RequiredLevel None
Targets msdyn_soundfile
Type Lookup

msdyn_loopsound

Property Value
Description Use this field to play the sound till notification timeout. For incoming message, set it to No.
DisplayName Loop Sound
IsValidForForm True
IsValidForRead True
LogicalName msdyn_loopsound
RequiredLevel None
Type Boolean

msdyn_loopsound Options

Value Label
1 Yes
0 No

DefaultValue: False

msdyn_Name

Property Value
Description Required name field
DisplayName Name
FormatName Text
IsLocalizable False
IsValidForForm True
IsValidForRead True
LogicalName msdyn_name
MaxLength 100
RequiredLevel ApplicationRequired
Type String

msdyn_soundnotificationsettingId

Property Value
Description Unique identifier for entity instances
DisplayName Sound notification setting
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName msdyn_soundnotificationsettingid
RequiredLevel SystemRequired
Type Uniqueidentifier

msdyn_volume

Property Value
Description Volume for the corresponding channel
DisplayName Volume
Format None
IsValidForForm True
IsValidForRead True
LogicalName msdyn_volume
MaxValue 100
MinValue 0
RequiredLevel ApplicationRequired
Type Integer

OverriddenCreatedOn

Property Value
DateTimeBehavior UserLocal
Description Date and time that the record was migrated.
DisplayName Record Created On
Format DateOnly
IsValidForForm False
IsValidForRead True
IsValidForUpdate False
LogicalName overriddencreatedon
RequiredLevel None
Type DateTime

OwnerId

Added by: Active Solution Solution

Property Value
Description Owner Id
DisplayName Owner
IsValidForForm True
IsValidForRead True
LogicalName ownerid
RequiredLevel SystemRequired
Targets systemuser,team
Type Owner

OwnerIdType

Added by: Active Solution Solution

Property Value
Description Owner Id Type
DisplayName
IsValidForForm False
IsValidForRead True
LogicalName owneridtype
RequiredLevel SystemRequired
Type EntityName

statecode

Property Value
Description Status of the Sound notification setting
DisplayName Status
IsValidForCreate False
IsValidForForm True
IsValidForRead True
LogicalName statecode
RequiredLevel SystemRequired
Type State

statecode Options

Value Label DefaultStatus InvariantName
0 Active 1 Active
1 Inactive 2 Inactive

statuscode

Property Value
Description Reason for the status of the Sound notification setting
DisplayName Status Reason
IsValidForForm True
IsValidForRead True
LogicalName statuscode
RequiredLevel None
Type Status

statuscode Options

Value Label State
1 Active 0
2 Inactive 1

TimeZoneRuleVersionNumber

Property Value
Description For internal use only.
DisplayName Time Zone Rule Version Number
Format None
IsValidForForm False
IsValidForRead True
LogicalName timezoneruleversionnumber
MaxValue 2147483647
MinValue -1
RequiredLevel None
Type Integer

UTCConversionTimeZoneCode

Property Value
Description Time zone code that was in use when the record was created.
DisplayName UTC Conversion Time Zone Code
Format None
IsValidForForm False
IsValidForRead True
LogicalName utcconversiontimezonecode
MaxValue 2147483647
MinValue -1
RequiredLevel None
Type Integer

Read-only attributes

These attributes return false for both IsValidForCreate or IsValidForUpdate. Listed by SchemaName.

CreatedBy

Added by: Active Solution Solution

Property Value
Description Unique identifier of the user who created the record.
DisplayName Created By
IsValidForForm True
IsValidForRead True
LogicalName createdby
RequiredLevel None
Targets systemuser
Type Lookup

CreatedByName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdbyname
MaxLength 100
RequiredLevel None
Type String

CreatedByYomiName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdbyyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

CreatedOn

Property Value
DateTimeBehavior UserLocal
Description Date and time when the record was created.
DisplayName Created On
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName createdon
RequiredLevel None
Type DateTime

CreatedOnBehalfBy

Added by: Active Solution Solution

Property Value
Description Unique identifier of the delegate user who created the record.
DisplayName Created By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName createdonbehalfby
RequiredLevel None
Targets systemuser
Type Lookup

CreatedOnBehalfByName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdonbehalfbyname
MaxLength 100
RequiredLevel None
Type String

CreatedOnBehalfByYomiName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName createdonbehalfbyyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

ModifiedBy

Added by: Active Solution Solution

Property Value
Description Unique identifier of the user who modified the record.
DisplayName Modified By
IsValidForForm True
IsValidForRead True
LogicalName modifiedby
RequiredLevel None
Targets systemuser
Type Lookup

ModifiedByName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedbyname
MaxLength 100
RequiredLevel None
Type String

ModifiedByYomiName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedbyyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

ModifiedOn

Property Value
DateTimeBehavior UserLocal
Description Date and time when the record was modified.
DisplayName Modified On
Format DateAndTime
IsValidForForm True
IsValidForRead True
LogicalName modifiedon
RequiredLevel None
Type DateTime

ModifiedOnBehalfBy

Added by: Active Solution Solution

Property Value
Description Unique identifier of the delegate user who modified the record.
DisplayName Modified By (Delegate)
IsValidForForm True
IsValidForRead True
LogicalName modifiedonbehalfby
RequiredLevel None
Targets systemuser
Type Lookup

ModifiedOnBehalfByName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedonbehalfbyname
MaxLength 100
RequiredLevel None
Type String

ModifiedOnBehalfByYomiName

Added by: Active Solution Solution

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName modifiedonbehalfbyyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

msdyn_linksoundfileName

Property Value
Description
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName msdyn_linksoundfilename
MaxLength 100
RequiredLevel None
Type String

OwnerIdName

Added by: Active Solution Solution

Property Value
Description Name of the owner
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName owneridname
MaxLength 100
RequiredLevel SystemRequired
Type String

OwnerIdYomiName

Added by: Active Solution Solution

Property Value
Description Yomi name of the owner
DisplayName
FormatName Text
IsLocalizable False
IsValidForForm False
IsValidForRead True
LogicalName owneridyominame
MaxLength 100
RequiredLevel SystemRequired
Type String

OwningBusinessUnit

Added by: Active Solution Solution

Property Value
Description Unique identifier for the business unit that owns the record
DisplayName Owning Business Unit
IsValidForForm False
IsValidForRead True
LogicalName owningbusinessunit
RequiredLevel None
Targets businessunit
Type Lookup

OwningTeam

Added by: Active Solution Solution

Property Value
Description Unique identifier for the team that owns the record.
DisplayName Owning Team
IsValidForForm False
IsValidForRead True
LogicalName owningteam
RequiredLevel None
Targets team
Type Lookup

OwningUser

Added by: Active Solution Solution

Property Value
Description Unique identifier for the user that owns the record.
DisplayName Owning User
IsValidForForm False
IsValidForRead True
LogicalName owninguser
RequiredLevel None
Targets systemuser
Type Lookup

VersionNumber

Added by: Active Solution Solution

Property Value
Description Version Number
DisplayName Version Number
IsValidForForm False
IsValidForRead True
LogicalName versionnumber
MaxValue 9223372036854775807
MinValue -9223372036854775808
RequiredLevel None
Type BigInt

One-To-Many Relationships

Listed by SchemaName.

msdyn_soundnotificationsetting_SyncErrors

Added by: System Solution Solution

Same as syncerror entity msdyn_soundnotificationsetting_SyncErrors Many-To-One relationship.

Property Value
ReferencingEntity syncerror
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_soundnotificationsetting_SyncErrors
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_soundnotificationsetting_DuplicateMatchingRecord

Added by: System Solution Solution

Same as duplicaterecord entity msdyn_soundnotificationsetting_DuplicateMatchingRecord Many-To-One relationship.

Property Value
ReferencingEntity duplicaterecord
ReferencingAttribute duplicaterecordid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_soundnotificationsetting_DuplicateMatchingRecord
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_soundnotificationsetting_DuplicateBaseRecord

Added by: System Solution Solution

Same as duplicaterecord entity msdyn_soundnotificationsetting_DuplicateBaseRecord Many-To-One relationship.

Property Value
ReferencingEntity duplicaterecord
ReferencingAttribute baserecordid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_soundnotificationsetting_DuplicateBaseRecord
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_soundnotificationsetting_AsyncOperations

Added by: System Solution Solution

Same as asyncoperation entity msdyn_soundnotificationsetting_AsyncOperations Many-To-One relationship.

Property Value
ReferencingEntity asyncoperation
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_soundnotificationsetting_AsyncOperations
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_soundnotificationsetting_MailboxTrackingFolders

Added by: System Solution Solution

Same as mailboxtrackingfolder entity msdyn_soundnotificationsetting_MailboxTrackingFolders Many-To-One relationship.

Property Value
ReferencingEntity mailboxtrackingfolder
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_soundnotificationsetting_MailboxTrackingFolders
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_soundnotificationsetting_ProcessSession

Added by: System Solution Solution

Same as processsession entity msdyn_soundnotificationsetting_ProcessSession Many-To-One relationship.

Property Value
ReferencingEntity processsession
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_soundnotificationsetting_ProcessSession
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: NoCascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_soundnotificationsetting_BulkDeleteFailures

Added by: System Solution Solution

Same as bulkdeletefailure entity msdyn_soundnotificationsetting_BulkDeleteFailures Many-To-One relationship.

Property Value
ReferencingEntity bulkdeletefailure
ReferencingAttribute regardingobjectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_soundnotificationsetting_BulkDeleteFailures
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_soundnotificationsetting_PrincipalObjectAttributeAccesses

Added by: System Solution Solution

Same as principalobjectattributeaccess entity msdyn_soundnotificationsetting_PrincipalObjectAttributeAccesses Many-To-One relationship.

Property Value
ReferencingEntity principalobjectattributeaccess
ReferencingAttribute objectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_soundnotificationsetting_PrincipalObjectAttributeAccesses
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: NoCascade
Delete: Cascade
Merge: NoCascade
Reparent: NoCascade
Share: NoCascade
Unshare: NoCascade

msdyn_soundnotificationsetting_Annotations

Added by: System Solution Solution

Same as annotation entity msdyn_soundnotificationsetting_Annotations Many-To-One relationship.

Property Value
ReferencingEntity annotation
ReferencingAttribute objectid
IsHierarchical False
IsCustomizable True
ReferencedEntityNavigationPropertyName msdyn_soundnotificationsetting_Annotations
AssociatedMenuConfiguration Behavior: DoNotDisplay
Group: Details
Label:
Order:
CascadeConfiguration Assign: Cascade
Delete: Cascade
Merge: NoCascade
Reparent: Cascade
Share: Cascade
Unshare: Cascade

Many-To-One Relationships

Each Many-To-One relationship is defined by a corresponding One-To-Many relationship with the related entity. Listed by SchemaName.

lk_msdyn_soundnotificationsetting_createdby

Added by: System Solution Solution

See systemuser Entity lk_msdyn_soundnotificationsetting_createdby One-To-Many relationship.

lk_msdyn_soundnotificationsetting_createdonbehalfby

Added by: System Solution Solution

See systemuser Entity lk_msdyn_soundnotificationsetting_createdonbehalfby One-To-Many relationship.

lk_msdyn_soundnotificationsetting_modifiedby

Added by: System Solution Solution

See systemuser Entity lk_msdyn_soundnotificationsetting_modifiedby One-To-Many relationship.

lk_msdyn_soundnotificationsetting_modifiedonbehalfby

Added by: System Solution Solution

See systemuser Entity lk_msdyn_soundnotificationsetting_modifiedonbehalfby One-To-Many relationship.

user_msdyn_soundnotificationsetting

Added by: System Solution Solution

See systemuser Entity user_msdyn_soundnotificationsetting One-To-Many relationship.

team_msdyn_soundnotificationsetting

Added by: System Solution Solution

See team Entity team_msdyn_soundnotificationsetting One-To-Many relationship.

business_unit_msdyn_soundnotificationsetting

Added by: System Solution Solution

See businessunit Entity business_unit_msdyn_soundnotificationsetting One-To-Many relationship.

msdyn_soundnotificationsetting_linksoundf

See msdyn_soundfile Entity msdyn_soundnotificationsetting_linksoundf One-To-Many relationship.

Introduction to Omnichannel for Customer Service
Developer guide for Omnichannel for Customer Service