Dynamics 365 guidance documentation and other resources

Strategize

• Dynamics 365 implementation guidance
• Introduction to Success by Design
• Implementing cloud solutions
• Drive app value
• Implementation strategy

Initiate

• Solution architecture design pillars
• Process-focused solutions
• Project governance
• Change management

Implement

• Testing strategy
• Performing solutions
• Extend the solution
• Integrate with other solutions

Prepare

• Prepare for go-live
• Training strategy

Operate

• Service the solution
• Transition to support
• Business intelligence, reporting, and analytics

Get started

• Overview
• Introduction

Customer Service

• Introduction
• Resources

Field Service

• Introduction
• Resources

Finance, Project Operations, Human Resources

• Introduction
• Resources

Supply Chain Management

• Introduction
• Resources

Business Central

• Introduction
• Resources

Design and develop

• Introduction
• Design principles
• Design components
• Testing and getting user feedback

• Get started
• About and how to use the business process guides

Acquire to dispose

• Introduction
• End-to-end business process
• Business process areas

Case to resolution

• Introduction
• End-to-end business process
• Business process areas

Concept to market

• Introduction
• End-to-end business process
• Business process areas

Design to retire

• Introduction
• End-to-end business process
• Business process areas

Forecast to plan

• Introduction
• End-to-end business process
• Business process areas

Hire to retire

• Introduction
• End-to-end business process
• Business process areas

Inventory to deliver

• Introduction
• End-to-end business process
• Business process areas

Order to cash

• Introduction
• End-to-end business process
• Business process areas

Plan to produce

• Introduction
• End-to-end business process
• Business process areas

Source to pay

• Introduction
• End-to-end business process
• Business process areas

Project to profit

• Introduction
• End-to-end business process
• Business process areas

Prospect to quote

• Introduction
• End-to-end business process
• Business process areas

Record to report

• Introduction
• End-to-end business process
• Business process areas

Service to cash

• Introduction
• End-to-end business process
• Business process areas

Administer to operate

• Introduction
• End-to-end business process
• Business process areas