Records a short audio response from the caller.
A bot can utilize this to capture a voice response from a caller after they are prompted for a response.
For further information on how to handle operations, please review commsOperation
This action is not intended to record the entire call. The maximum length of recording is 2 minutes. The recording is not saved permanently by the Cloud Communications Platform and is discarded shortly after the call ends. The bot must download the recording promptly after the recording operation finishes by using the recordingLocation value that's given in the completed notification.
Note: Any media collected may not be persisted. Make sure you are compliant with the laws and regulations of your area when it comes to call recording. Please consult with a legal counsel for more information.
Choose the permission or permissions marked as least privileged for this API. Use a higher privileged permission or permissions only if your app requires it. For details about delegated and application permissions, see Permission types. To learn more about these permissions, see the permissions reference.
The prompts to be played. The maximum supported mediaPrompt collection size is 1.
bargeInAllowed
Boolean
If true, the recordResponse request will barge into other existing queued-up/currently-processing record/playprompt requests. Default = false.
initialSilenceTimeoutInSeconds
Int32
Maximum initial silence (user silence) allowed from the time we start the record response operation before we timeout and fail the operation. If we are playing a prompt, then this timer starts after prompt finishes. Default = 5 seconds, Min = 1 second, Max = 120 seconds
maxSilenceTimeoutInSeconds
Int32
Maximum silence (pause) time allowed after a user has started speaking. Default = 5 seconds, Min = 1 second, Max = 120 seconds.
maxRecordDurationInSeconds
Int32
Max duration for the recordResponse operation before stopping recording. Default = 5 seconds, Min = 1 second, Max = 120 seconds.
playBeep
Boolean
If true, plays a beep to indicate to the user that they can start recording their message. Default = true.
stopTones
String collection
Stop tones specified to end recording.
clientContext
String
Unique Client Context string. Max limit is 256 chars.
Response
This method returns a 200 OK response code and a Location header with a URI to the recordOperation created for this request.
Example
The following example shows how to call this API.
Example 1: Records a short audio response from the caller
// Code snippets are only available for the latest version. Current version is 5.x
// Dependencies
using Microsoft.Graph.Communications.Calls.Item.RecordResponse;
using Microsoft.Graph.Models;
var requestBody = new RecordResponsePostRequestBody
{
BargeInAllowed = true,
ClientContext = "d45324c1-fcb5-430a-902c-f20af696537c",
Prompts = new List<Prompt>
{
new MediaPrompt
{
OdataType = "#microsoft.graph.mediaPrompt",
MediaInfo = new MediaInfo
{
Uri = "https://cdn.contoso.com/beep.wav",
ResourceId = "1D6DE2D4-CD51-4309-8DAA-70768651088E",
},
},
},
MaxRecordDurationInSeconds = 10,
InitialSilenceTimeoutInSeconds = 5,
MaxSilenceTimeoutInSeconds = 2,
PlayBeep = true,
StopTones = new List<string>
{
"#",
"1",
"*",
},
};
// To initialize your graphClient, see https://video2.skills-academy.com/en-us/graph/sdks/create-client?from=snippets&tabs=csharp
var result = await graphClient.Communications.Calls["{call-id}"].RecordResponse.PostAsync(requestBody);
// Code snippets are only available for the latest version. Current version is 6.x
GraphServiceClient graphClient = new GraphServiceClient(requestAdapter);
com.microsoft.graph.communications.calls.item.recordresponse.RecordResponsePostRequestBody recordResponsePostRequestBody = new com.microsoft.graph.communications.calls.item.recordresponse.RecordResponsePostRequestBody();
recordResponsePostRequestBody.setBargeInAllowed(true);
recordResponsePostRequestBody.setClientContext("d45324c1-fcb5-430a-902c-f20af696537c");
LinkedList<Prompt> prompts = new LinkedList<Prompt>();
MediaPrompt prompt = new MediaPrompt();
prompt.setOdataType("#microsoft.graph.mediaPrompt");
MediaInfo mediaInfo = new MediaInfo();
mediaInfo.setUri("https://cdn.contoso.com/beep.wav");
mediaInfo.setResourceId("1D6DE2D4-CD51-4309-8DAA-70768651088E");
prompt.setMediaInfo(mediaInfo);
prompts.add(prompt);
recordResponsePostRequestBody.setPrompts(prompts);
recordResponsePostRequestBody.setMaxRecordDurationInSeconds(10);
recordResponsePostRequestBody.setInitialSilenceTimeoutInSeconds(5);
recordResponsePostRequestBody.setMaxSilenceTimeoutInSeconds(2);
recordResponsePostRequestBody.setPlayBeep(true);
LinkedList<String> stopTones = new LinkedList<String>();
stopTones.add("#");
stopTones.add("1");
stopTones.add("*");
recordResponsePostRequestBody.setStopTones(stopTones);
var result = graphClient.communications().calls().byCallId("{call-id}").recordResponse().post(recordResponsePostRequestBody);
Note: You may NOT record or otherwise persist media content from calls or meetings that your application accesses, or data derived from that media content. Make sure you are compliant with the laws and regulations of your area regarding data protection and confidentiality of communications. Please see the Terms of Use and consult with your legal counsel for more information.
Request
GET https://file.location/17e3b46c-f61d-4f4d-9635-c626ef18e6ad
Authorization: Bearer <recordingAccessToken>
Response
HTTP/1.1 200 OK
Transfer-Encoding: chunked
Date: Thu, 17 Jan 2019 01:46:37 GMT
Content-Type: application/octet-stream
(application/octet-stream of size 160696 bytes)