AOS shutting down clients unexpectedly

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This issue pops up regularly in the AX Dynamics newsgroups and our internal mailling lists.

The AOS shuts down clients unexpectedly with the error "The server has terminated the session. The client will now close."

This is due to a problem with remote procedure calls (RPC) and to fix the problem you must install the following update for the machine where the AOS resides: https://www.microsoft.com/downloads/details.aspx?FamilyID=1f6c047f-f082-4e6f-8885-387bef9c9d69&DisplayLang=en

Please note that the update also applies to Windows XP even though the heading on the site specific refers to Windows Server 2003.

Comments

  • Anonymous
    September 05, 2006
    I got exactly this problem on a Customer installation.

    Thanks for the link :D
  • Anonymous
    September 11, 2006
    This KB is included with the download from PartnerSource in the Root.. Part of the readme is to install the HotFix on the AOS prior to installing AX.
  • Anonymous
    January 21, 2009
    PingBack from http://www.keyongtech.com/318447-error-dax-4-01-win