a blog or 2

Technical Support from the Inside

Visual Basic 6 on Windows 8

For those interested and supporting legacy visual basic applications and need to install VB6 onto...

Date: 07/16/2013

Interesting o365 postings for April

Customers have often asked how to create custom menus in the lync client - So here is a supported...

Date: 04/15/2013

Unable to view presence in Outlook web access

In several cases that have been reported to the Microsoft Lync Online services, we are seeing...

Date: 02/26/2013

Lync Desktop sharing fails when one user is internal and one is external in your network

Had a customer recently report that they weren't able to perform desktop sharing with their clients...

Date: 12/04/2012

Conversation History not being saved in Lync...?

We're seeing a lot of reported cases where customers conversation history is not being saved. The...

Date: 12/03/2012

Lync resources - October 2012

Recently published official lync material for October: Powershell command to find the version of...

Date: 10/30/2012

Support troubleshooting tools available in Windows Server 2012...

Here is a general introduction to some of the tools available in Server 2012, worth knowing...

Date: 10/19/2012

Windows PowerShell Self-Training Resources

The list below is provided for those who wish to become familiar with Microsoft PowerShell 2.0....

Date: 05/31/2012

Lync Error: "Cannot Sign into Lync" or "The sign-in address was not found"

One possible solution which is to refresh Lync cached endpoints. When Lync 2010 connects to a...

Date: 04/02/2012

LYNC Tools, Whitepapers, Documentation and SDK’s – December 2011

Below are the latest downloadable tools and whitepapers that were collected from December. Microsoft...

Date: 01/12/2012

Collection of great support resources from Microsoft

To let you know that Microsoft offers a wealth of resources through TechNet and MSDN to help you...

Date: 12/19/2011

Process incoming mail using an outlook Addin

A customer raised an incident to Microsoft wanting to know how they can create an addin in Outlook...

Date: 12/06/2011

Exchange web services fail using impersonation to access mailboxes

A customer recently reported a problem to Microsoft where they were dicovering that their exchange...

Date: 11/29/2011

Draw the background of static control with gradient fill when theme is enabled

Recently a customer raised a service incident with Microsoft who reported an issue with their addin...

Date: 11/03/2011

Develop for Lync...

Here are some resources on Microsoft Lync, the objective of this post is to help: •Ramp up on...

Date: 11/02/2011

July 11-Interesting KB Articles

How to Verify Windows Debug Symbols - https://support.microsoft.com/kb/148660 Known issues in Outlook...

Date: 07/14/2011

Great Lync resources and interesting downloads...

Microsoft Lync Server 2010 Resource Kit Brief Description The Lync Server 2010 Resource Kit is the...

Date: 05/12/2011

Useful troubleshooting KB's

To help any support professional.... Troubleshooting: Windows feature lets you generate a...

Date: 05/11/2011

Setting rights permissions on folders

Customer Scenario:Customer called and required the ability to set rights permissions on folders and...

Date: 04/18/2011

Bulk outlook contact edit

A common scenario: I had a request from customer who’s company has just changed names, and...

Date: 04/13/2011

Outlook logging...

We're always seeing customers call in developer support on problems related to their addins often...

Date: 04/13/2011

The mailbox that was requested doesn't support the specified RequestServerVersion

There’s not much information on this error around so I figured I’d blog about it in the...

Date: 04/11/2011

Exchange Performance Counters with System Center Operations Manager

A customer reported some issues with obtaining performance counters from Exchange. in particular...

Date: 09/08/2010

Exchange 2010 SP1 released...

Microsoft Exchange Server 2010 Service Pack 1 (SP1)Brief DescriptionMicrosoft Exchange Server 2010...

Date: 08/26/2010

Aug.2010 - self help Microsoft support articles

Here are some latest and great articles and self help resources that’s recently been added to...

Date: 08/16/2010

Customising context menus in Outlook

I had a customer call Microsoft asking how it would be possible to disable the COMMUNICATOR call...

Date: 08/06/2010

Error msg: “No snap-ins have been registered for Windows PowerShell version 2.”

A customer reported the “No snap-ins have been registered for Windows PowerShell version...

Date: 07/30/2010

mapi not installed - using SAP layout designer on Windows 7

Had a customer having problems with running using a product called SAP Business One and Advanced...

Date: 07/29/2010

Session Exhaustion: Error "The maximum number of sessions for the current user has been reached."

Had a customer who reported “The maximum number of sessions for the current user has been...

Date: 07/29/2010

Obtain SMTP Address using CDO in an un-managed environment

You can use the AddressEntry.Fields(PR_SMTP_ADDRESS) method where PR_SMTP_ADDRESS is 0x39FE001E....

Date: 07/29/2010

Obtain SMTP Address using CDO/Outlook in managed environments

If you were targeting office 2003 clients, you can download the Office 2003 primary interop...

Date: 07/27/2010

Failed exchange event sink - methods to troubleshoot

I had a customer that reported failures with an event sink working on one machine but failing on...

Date: 07/15/2009

Spotlight On: Microsoft .NET Framework

Please find below some of the important links which have been collated on Microsoft Core .NET...

Date: 06/25/2009

Useful Links · MOSS Video Demos (Total 14 Modules) · Before You Begin with SharePoint Server 2007 ·...

Date: 06/16/2009

Exchange 2007 online resources

Exchange 2007 introduces many new concepts and capabilities, so Microsoft offers many free online...

Date: 06/02/2009

Information and Resources on VSTO 3.0 and outlook development

I had a customer who required information and advice on creating an addin for their environment....

Date: 03/18/2009

invalid chars after migrating from exchange 2003 to exchange 2007

Problems with migrating users from Exchange 2003 to Exchange 2007? Well quite likely you might see...

Date: 01/15/2009

oh outlook, oh outlook , wherefore art thou development

Developing for Outlook can sometimes be overwhelming and simply customers could often get lost in...

Date: 01/13/2009

tracing and troubleshooting your applications

So you're poised with a problem that you just don't know where to turn for help? Here are a few ways...

Date: 01/06/2009

'sending failed' when using code to send mail

A customer contacted messaging dev and told us about their problems in their asp.net applications....

Date: 12/30/2008

The Exchange Server 2007 Beta 2 SDK is out!

You can get it from here -...

Date: 06/28/2006

Whats new for Developers in Office 2007

Check it out here - https://msdn.microsoft.com/office/program/outlook/2007/default.aspx

Date: 06/02/2006

Exchange API - a brief history of what's around and what won't be....

So in all my years at Microsoft, as email has become more and more important in peoples live, the...

Date: 05/16/2006

"Kicking off Powershell (PS)" for techs

So things are getting pretty hot around here and lots of devs and admins are needing more control...

Date: 05/10/2006

Sniff, Sniff here and a fiddle there

I came across another cool tool the other day, we all love Regmon, Filemon as well as Netmon in...

Date: 12/06/2005

Needles in a Haystack

In my day to day job as a support engineer. One of the frustrating elements is dllhell scenarios and...

Date: 11/29/2005

Xbox 360: Controllers R us

Boy getting an XBOX 360 is a going to be a difficult task. I'm really looking forward to finding one...

Date: 11/28/2005

Search Engines Trials and Tribulations

A colleque asked me a question today. "How can I get my site listed high up on the pages of MSN...

Date: 11/28/2005

oooer, I have a Blog

Hello all, My name is Paresh Joshi but everyone calls me Josh. My mum uses Paresh when I'm about to...

Date: 11/28/2005

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