Lync for Mac reports the + as Character not valid in Phone tab

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A customer asked me to test this behavior and sure enough when using the Phone tab, if you try to type the + sign it is reported as Character not valid. If you type too fast and add digits the error goes away yet the number won't be dialed.

While waiting to hear a response on whether this is a known issue, another peer (Steve) shared a few workarounds which I thought were quite good

1. Terminal.app command - open 'tel:+1425 <--finish typing a legitimate number

2. Want to type the + then switch to the Contacts tab

3. Want to use the phone tab then use the international digit string - 0111425 <-- finish typing a legitimate number

I would guess I didn't experience this earlier as I clicked on contact names and chose call or I was on the Contacts tab which worked.

Enjoy

TomL LCSKid with help

Comments

  • Anonymous
    January 01, 2003
    solve my problem, thank you