Set up the fiscal integration for Commerce channels

This article provides guidelines for setting up the fiscal integration functionality for Commerce channels. For more information about the fiscal integration, see Overview of fiscal integration for Commerce channels.

Enable features in Commerce headquarters

To enable features that are related to fiscal integration functionality for Commerce channels, follow these steps.

1. In Commerce headquarters, go to System administration > Workspaces > Feature management.

2. Find and enable the following features:

   • Direct fiscal integration from POS registers – This feature extends the fiscal integration framework by adding the capability to create fiscal connectors that will be run in point of sale (POS). This type of connector communicates with a fiscal device or service that provides an HTTP application programming interface (API) and doesn't require a dedicated physical machine in the store. For example, this functionality enables fiscal integration for mobile devices without requiring shared hardware station.
   • Fiscal integration technical profile overrides – This feature enables the configuration of fiscal integration to be expanded and adds the capability to override the parameters of a technical profile. For example, it's possible to specify fiscal device connection strings on the individual POS register level. The feature also adds the possibility to check connection parameters on the Settings page of a POS register.
   • Fiscal Registration State of POS Registers – When this feature is enabled, you can disable the fiscal registration process for specific POS registers. If fiscal registration is disabled for a POS register, sales transactions can't be completed on that register.
   • Fiscal integration local storage backup – This feature extends the error handling capabilities of the fiscal integration framework by enabling automatic backup of fiscal registration data, so that the data in local storage can be restored while a device is being activated.
   • Postponed registration of documents - This feature extends the error handling capabilities of the fiscal integration framework by enabling the option to postpone the fiscal registration in case of a fiscal registration failure and use a backup fiscal registration option or complete the fiscal registration later by means other than the fiscal integration framework.

Set up Commerce parameters

To set up Commerce parameters, follow these steps.

1. On the Commerce shared parameters page, on the General tab, set the Enable fiscal integration option to Yes.

2. On the Number sequences tab, define the number sequences for the following references:

   • Fiscal technical profile number
   • Fiscal connector group number
   • Registration process number

3. On the Commerce parameters page, define the number sequence for the fiscal functional profile number.

Set up a fiscal registration process

The process of setting up the fiscal integration includes the following tasks:

• Configure fiscal connectors that represent fiscal devices or services that are used for fiscal registration purposes, such as fiscal printers.
• Configure document providers that generate fiscal documents that will be registered in fiscal devices or services by fiscal connectors.
• Configure the fiscal registration process that defines a sequence of fiscal registration steps and the fiscal connectors and fiscal document providers that are used for each step.
• Assign the fiscal registration process to POS functionality profiles.
• Assign connector technical profiles to hardware profiles.
• Assign connector technical profiles to POS hardware or functionality profiles.

Upload configurations of fiscal document providers

A fiscal document provider is responsible for generating fiscal documents that represent transactions and events that are registered on the POS in a format that is also used for the interaction with a fiscal device or service. For example, a fiscal document provider might generate a representation of a fiscal receipt in an XML format.

To upload configurations of fiscal document providers, follow these steps.

1. In Commerce headquarters, go to the Fiscal document providers page (Retail and Commerce > Channel setup > Fiscal integration > Fiscal document providers).
2. Upload an XML configuration for each device or service that you plan to use.

Upload configurations of fiscal connectors

A fiscal connector is responsible for the communication with a fiscal device or service. For example, a fiscal connector might send a fiscal receipt that a fiscal document provider created in an XML format to a fiscal printer. For more details about fiscal integration components, see Fiscal registration process and fiscal integration samples for fiscal devices and services.

To upload configurations of fiscal connectors, follow these steps.

1. In Commerce headquarters, go to the Fiscal connectors page (Retail and Commerce > Channel setup > Fiscal integration > Fiscal connectors).
2. Upload an XML configuration for each device or service that you plan to use for fiscal integration purposes.

For examples of configurations of fiscal connectors and fiscal document providers, see Fiscal integration samples in the Commerce SDK.

Create connector functional profiles

To create connector functional profiles, follow these steps.

1. In Commerce headquarters, go to the Connector functional profiles page (Retail and Commerce > Channel setup > Fiscal integration > Connector functional profiles).

2. For each combination of a fiscal connector and a fiscal document provider that is related to this fiscal connector, create a connector functional profile by following these steps:

   1. Select a connector name.
   2. Select a document provider.

Change data mapping parameters in a connector functional profile

You can change the data mapping parameters in a connector functional profile. The following table provides some examples of data mapping parameters in a connector functional profile.

To restore the default parameters that are defined in the fiscal document provider configuration, select Update on the Connector functional profiles page.

Create connector technical profiles

To create connector technical profiles, follow these steps.

1. In Commerce headquarters, go to the Connector technical profiles page (Retail and Commerce > Channel setup > Fiscal integration > Connector technical profiles).

2. Create a connector technical profile for each fiscal connector by following these steps:

   1. Select a connector name.

   2. Select a connector type:

      • For devices or services that are connected to a Hardware station or present in the local network, select Local.
      • For external services, select External.
      • For internal connectors in the Commerce runtime (CRT), select Internal.

   3. Select a connector location:

      • If the connector is located on the Hardware station, select Hardware station.
      • If the connector is located on the POS register, select Register.

Parameters on the Device and Settings tabs in a connector technical profile can be changed. To restore the default parameters that are defined in the fiscal connector configuration, select Update. While a new version of an XML configuration is loading, you will receive a message that states that the current fiscal connector or fiscal document provider is already being used. This procedure doesn't override manual changes that were previously made in connector functional profiles and connector technical profiles. To apply the default set of parameters from a new configuration, select Update on either the Connector functional profiles page or the Connector technical profiles page.

If you must set up specific parameters for an individual POS register or store, follow these steps.

1. Select the Override menu item.
2. On the Override page, create a new record.
3. Select a store or a POS register. You can override parameters of the selected technical profile for an individual POS register or all POS registers in an individual store.
4. On the Device tab, enter parameters for the selected POS register or store.

Create fiscal connector groups

A fiscal connector group combines functional profiles of fiscal connectors that perform identical functions and are used at the same step of a fiscal registration process. For example, if several fiscal printer models can be used in a store, fiscal connectors for those fiscal printers can be combined in a fiscal connector group.

To create a fiscal connector group, follow these steps.

1. Go to the Fiscal connector group page (Retail and Commerce > Channel setup > Fiscal integration > Fiscal connector groups).
2. Create a new fiscal connector group.
3. Add functional profiles to the connector group. On the Functional profiles tab, select Add, and select a profile number. Each fiscal connector in a connector group can have only one functional profile.
4. To suspend use of the functional profile, set the Disable option to Yes. This change affects only the current connector group. You can continue to use the same functional profile in other connector groups.

Create a fiscal registration process

A fiscal registration process is defined by the sequence of registration steps and the connector group that is used for each step.

To create a fiscal registration process, follow these steps.

1. In Commerce headquarters, go to the Fiscal registration process page (Retail and Commerce > Channel setup > Fiscal integration > Fiscal registration processes).

2. Create a new record for each unique fiscal registration process.

3. Add registration steps to the process by following these steps:

   1. Select Add.
   2. Select a fiscal connector type.
   3. In the Group number field, select an appropriate fiscal connector group.

Assign entities of the fiscal registration process to POS profiles

To assign entities of the fiscal registration process to POS profiles, follow these steps.

1. In Commerce headquarters, go to the POS functionality profiles page (Retail and Commerce > Channel setup > POS setup > POS profiles > Functionality profiles).
2. Assign the fiscal registration process to a POS functionality profile.
3. Select Edit, and then, on the Fiscal registration process tab, in the Process number field, select a process.
4. On the Fiscal services tab, select connector technical profiles with the connector location Register.
5. Go to the POS hardware profile page (Retail and Commerce > Channel setup > POS setup > POS profiles > Hardware profiles).
6. Assign connector technical profiles to a hardware profile.
7. Select Edit, and then, on the Fiscal peripherals tab, add a line.
8. In the Profile number field, select a connector technical profile.
9. On the Fiscal peripherals tab, select connector technical profiles with the connector location Hardware station.

The fiscal registration flow is defined by the fiscal registration process and also by some parameters of fiscal integration components: the CRT extension for the fiscal document provider and the Hardware station extension for the fiscal connector.

• The subscription of events and transactions to fiscal registration is predefined in the fiscal document provider.
• The fiscal document provider is also responsible for identifying the fiscal connector that is used for fiscal registration. It matches the connector functional profiles that are included in the fiscal connector group that is specified for the current step of the fiscal registration process with the connector technical profile that is assigned to the hardware profile of the Hardware station that the POS is paired to.
• The fiscal document provider uses the data mapping settings from the fiscal document provider configuration to transform transaction/event data such as taxes and payments while a fiscal document is generated.
• When the fiscal document provider generates a fiscal document, the fiscal connector can either send it to the fiscal device as is, or parse it and transform it into a sequence of commands of the device API, depending on how the communication is handled.

Set up registers with fiscal registration restrictions

You can select registers where fiscal registration is prohibited, for example in cases where you need to provide only non-fiscal operations such as product catalog search, customer lookup, or transaction draft creation on these devices.

To set up registers with fiscal registration restrictions, follow these steps.

1. In Commerce headquarters, go to Retail and Commerce > Channel setup > Fiscal integration > Fiscal registration processes.
2. Select the required process.
3. Select the POS registers with fiscal process restrictions tab.
4. Add registers with fiscal process restrictions as needed.

Validate the fiscal registration process

It is recommended that you validate the fiscal registration process in the following cases:

• You've completed all the settings for a new registration process. These settings include assignment of registration processes to POS functionality profiles and hardware profiles.
• You've made changes to an existing fiscal registration process, and those changes might cause a different fiscal connector to be selected at runtime. (For example, you've changed the connector group for a fiscal registration process step, enabled a connector functional profile in a connector group, or added a new connector functional profile to a connector group.)
• You've made changes in the assignment of connector technical profiles to hardware profiles.

To validate the fiscal registration process, follow these steps.

1. In Commerce headquarters, go to the Fiscal registration process page (Retail and Commerce > Channel setup > Fiscal integration > Fiscal registration processes).
2. Select Validate to validate the fiscal registration process.
3. On the Distribution schedule page, run the 1070 and 1090 jobs to transfer data to the channel database.

Set up fiscal texts for discounts

In some cases, a special text must be printed on a fiscal receipt if a discount is applied. You can set up fiscal texts for discounts on the Fiscal connector group page (Retail and Commerce > Channel setup > Fiscal integration > Fiscal connector groups).

• For manual discounts that are applied at the POS, you should set a fiscal text for the info code or info code group that is specified as the Product discount info code in the POS functionality profile.

  1. On the Fiscal connector group page, select Text for fiscal receipt.
  2. On the Info codes tab, select Add, and select an info code or info code group.
  3. In the Info code number field, select a value.
  4. In the Subcode number field, select a value if a subcode is required for the selected info code.
  5. In the Text for fiscal receipt field, specify a fiscal text that should be printed on a fiscal receipt.
  6. Set the Print user input on fiscal receipt option to Yes to override the text on a fiscal receipt with information that a user manually enters at the POS. This option applies only to info codes that have an input type of Text.

  Note

  You can specify a fiscal text for several info codes to support scenarios where info code groups, linked info codes, and triggered info codes are used. In these scenarios, the fiscal receipt will contain the fiscal texts from all info codes that are linked to the transaction line where the discount was applied.

• For channel-specific discounts, you should define a fiscal text for the discount ID.

  1. On the Fiscal connector group page, select Text for fiscal receipt.
  2. On the Discounts tab, select Add, and select a discount ID.
  3. In the Text for fiscal receipt field, specify a fiscal text that should be printed on a fiscal receipt.

  Note

  If several discounts are applied to the same transaction line, the fiscal receipt will contain fiscal texts from all discounts that are linked to those transaction line.

Set error handling settings

The error handling options that are available in the fiscal integration are set in the fiscal registration process. For more information about error handling in the fiscal integration, see Error handling.

To set error handling settings, follow these steps.

1. On the Fiscal registration process page (Retail and Commerce > Channel setup > Fiscal integration > Fiscal registration processes), you can set the following parameters for each step of the fiscal registration process:

   • Allow skip – This parameter enables the Skip option in the error handling dialog box.
   • Allow mark as registered – This parameter enables the Mark as registered option in the error handling dialog box.
   • Allow postpone – This parameter enables the Postpone option in the error handling dialog box.
   • Continue on error – If this parameter is enabled, the fiscal registration process can continue on the POS register if the fiscal registration of a transaction or event fails. Otherwise, to run the fiscal registration of the next transaction or event, the operator must retry the failed fiscal registration, skip it, or mark the transaction or event as registered. For more information, see Optional fiscal registration.

   Note

   If the Continue on error parameter is enabled, the Allow skip and Allow mark as registered parameters are automatically disabled.

2. The Skip and Mark as registered options in the error handling dialog box require that the Allow skip registration or mark as registered permission be enabled. To enable this permission, go to the Permission groups page (Retail and Commerce > Employees > Permission groups), and set the Allow skip registration or mark as registered option to Yes.

3. The Postpone option in the error handling dialog box requires that the Allow postpone permission be enabled. To enable the permission, go to the Permission groups page (Retail and Commerce > Employees > Permission groups), and set the Allow postpone option to Yes.

4. The Skip, Mark as registered, and Postpone options let operators enter additional information when fiscal registration fails. To make this functionality available, you should specify the Skip, Mark as registered, and Postpone info codes on a fiscal connector group. The information that operators enter is then saved as an info code transaction that is linked to the fiscal transaction. For more details about info codes, see Info codes and info code groups.

   Note

   The Product trigger function isn't supported for the info codes that are used for Skip and Mark as registered in fiscal connector groups.

   • On the Fiscal connector group page, on the Info codes tab, select info codes or info code groups in the Skip, Mark as registered, and Postpone fields.

   Note

   One fiscal document and one non-fiscal document can be generated on any step of a fiscal registration process. A fiscal document provider extension identifies every type of transaction or event as related to fiscal or non-fiscal documents. The error handling feature applies only to fiscal documents.

   • Fiscal document – A mandatory document that should be registered successfully (for example, a fiscal receipt).
   • Non-fiscal document – A supplementary document for the transaction or event (for example, a gift card slip).

5. If the operator must be able to continue to process the current operation (for example, creation or finalization of a transaction) after a health check error occurs, you should enable the Allow skip health check error permission on the Permission groups page (Retail and Commerce > Employees > Permission groups). For more information about the health check procedure, see Fiscal registration health check.

Set up fiscal X/Z reports from the POS

To enable fiscal X/Z reports to be run from the POS, you should add new buttons to a POS layout.

• On the Button grids page, follow the instructions in Add POS operations to POS layouts by using Button grid designer to install the designer and update a POS layout.

  1. Select the layout to update.
  2. Add a new button, and set the Print fiscal X button property.
  3. Add a new button, and set the Print fiscal Z button property.
  4. On the Distribution schedule page, run the 1090 job to transfer changes to the channel database.

Enable manual execution of deferred fiscal registration

To enable manual execution of a deferred fiscal registration, you should add a new button to a POS layout.

• On the Button grids page, follow the instructions in Add POS operations to POS layouts by using Button grid designer to install the designer and update a POS layout.

  1. Select the layout to update.
  2. Add a new button, and set the Complete fiscal registration process button property.
  3. On the Distribution schedule page, run the 1090 job to transfer your changes to the channel database.

View connection parameters and other information in POS

To view connection parameters and other information in POS, follow these steps.

1. Open the Store Commerce app or Store Commerce for web.

2. Select Settings. If fiscal integration is enabled, the Fiscal Integration section on the right will show the following information:

   • The status of fiscal registration
   • The state of the last fiscal transaction
   • The number of pending audit events

3. Select Details to view the following information:

   • Registration process steps
   • Connection parameters
   • Audit events details