方法 : 問題のある印刷ジョブを診断する
ネットワーク管理者は、印刷ジョブで印刷を実行できない、印刷速度が遅いなどのユーザーからの苦情を処理することがよくあります。 Microsoft .NET Framework の APIs で公開されているさまざまな印刷ジョブのプロパティには、印刷ジョブを迅速にリモート診断する手段が用意されています。
使用例
このようなユーティリティを作成する主な手順は次のとおりです。
ユーザーから苦情が出ている印刷ジョブを特定します。 多くの場合、ユーザーはそのジョブを正確に特定できません。 プリント サーバーまたはプリンターの名前がわからない場合があります。 プリンターの場所を、Location プロパティの設定に使用した用語とは異なる用語で説明する場合もあります。 したがって、ユーザーが現在送信しているジョブのリストを生成することをお勧めします。 ジョブが複数存在する場合は、ユーザーと印刷システム管理者間の通信を使用して、問題のあるジョブを特定できます。 その手順は次のとおりです。
すべてのプリント サーバーのリストを取得します。
印刷キューを照会するためにサーバーをループします。
サーバー ループの各パス内で、ジョブを照会するためにすべてのサーバーのキューをループします。
キュー ループの各パス内でジョブをループして、苦情を訴えているユーザーが送信したジョブに関する識別情報を収集します。
問題のある印刷ジョブを特定したら、関連するプロパティを調べて問題を確認します。 たとえば、ジョブがエラー状態になっていないか、キューにサービスを提供しているプリンターがジョブの印刷前にオフラインになっていないかなどを確認します。
一連のコード例を次のコードに示します。 最初のコード例には、印刷キューのループが示されています (前の 手順 1c. を参照)。 変数 myPrintQueues は、現在のプリント サーバーの PrintQueueCollection オブジェクトです。
このコード例では、まず PrintQueue.Refresh を使用して、現在の印刷キューのオブジェクトを更新します。 これにより、オブジェクトのプロパティが、オブジェクトに示される物理プリンターの状態を正確に表すようになります。 次に、アプリケーションが GetPrintJobInfoCollection を使用して、現在印刷キューに存在する印刷ジョブのコレクションを取得します。
次に、アプリケーションは PrintSystemJobInfo コレクションをループし、各 Submitter プロパティと苦情を訴えているユーザーのエイリアスを比較します。 一致した場合、アプリケーションは、ジョブに関する識別情報を表示される文字列に追加します (変数 userName および jobList は、これより前にアプリケーションで初期化されています)。
For Each pq As PrintQueue In myPrintQueues
pq.Refresh()
Dim jobs As PrintJobInfoCollection = pq.GetPrintJobInfoCollection()
For Each job As PrintSystemJobInfo In jobs
' Since the user may not be able to articulate which job is problematic,
' present information about each job the user has submitted.
If job.Submitter = userName Then
atLeastOne = True
jobList = jobList & vbLf & "Server:" & line
jobList = jobList & vbLf & vbTab & "Queue:" & pq.Name
jobList = jobList & vbLf & vbTab & "Location:" & pq.Location
jobList = jobList & vbLf & vbTab & vbTab & "Job: " & job.JobName & " ID: " & job.JobIdentifier
End If
Next job ' end for each print job
Next pq ' end for each print queue
foreach (PrintQueue pq in myPrintQueues)
{
pq.Refresh();
PrintJobInfoCollection jobs = pq.GetPrintJobInfoCollection();
foreach (PrintSystemJobInfo job in jobs)
{
// Since the user may not be able to articulate which job is problematic,
// present information about each job the user has submitted.
if (job.Submitter == userName)
{
atLeastOne = true;
jobList = jobList + "\nServer:" + line;
jobList = jobList + "\n\tQueue:" + pq.Name;
jobList = jobList + "\n\tLocation:" + pq.Location;
jobList = jobList + "\n\t\tJob: " + job.JobName + " ID: " + job.JobIdentifier;
}
}// end for each print job
}// end for each print queue
for each (PrintQueue^ pq in myPrintQueues)
{
pq->Refresh();
PrintJobInfoCollection^ jobs = pq->GetPrintJobInfoCollection();
for each (PrintSystemJobInfo^ job in jobs)
{
// Since the user may not be able to articulate which job is problematic,
// present information about each job the user has submitted.
if (job->Submitter == userName)
{
atLeastOne = true;
jobList = jobList + "\nServer:" + line;
jobList = jobList + "\n\tQueue:" + pq->Name;
jobList = jobList + "\n\tLocation:" + pq->Location;
jobList = jobList + "\n\t\tJob: " + job->JobName + " ID: " + job->JobIdentifier;
}
}
}
次のコード例では、手順 2. のアプリケーションを取り上げます (前の説明を参照)。 問題のあるジョブが特定され、その識別情報の入力を求めるメッセージがアプリケーションから表示されます。 この情報から、PrintServer、PrintQueue、および PrintSystemJobInfo の各オブジェクトが作成されます。
この時点で、アプリケーションには次の印刷ジョブのステータスを確認する 2 つの方法に対応する分岐構造があります。
PrintJobStatus 型の JobStatus プロパティのフラグを読み取ることができる。
この例では両方の方法を示すため、ユーザーは使用する方法に関して入力を求められ、JobStatus プロパティのフラグを使用する場合は「Y」と応答しています。 2 つの方法の詳細については、以下を参照してください。 最後に、アプリケーションは ReportQueueAndJobAvailability というメソッドを使用して、現時点でジョブを印刷できるかどうかを報告します。 このメソッドについては、「方法 : 現在、印刷ジョブが印刷可能であるかどうかを検出する」で説明しています。
' When the problematic print job has been identified, enter information about it.
Console.Write(vbLf & "Enter the print server hosting the job (including leading slashes \\): " & vbLf & "(press Return for the current computer \\{0}): ", Environment.MachineName)
Dim pServer As String = Console.ReadLine()
If pServer = "" Then
pServer = "\\" & Environment.MachineName
End If
Console.Write(vbLf & "Enter the print queue hosting the job: ")
Dim pQueue As String = Console.ReadLine()
Console.Write(vbLf & "Enter the job ID: ")
Dim jobID As Int16 = Convert.ToInt16(Console.ReadLine())
' Create objects to represent the server, queue, and print job.
Dim hostingServer As New PrintServer(pServer, PrintSystemDesiredAccess.AdministrateServer)
Dim hostingQueue As New PrintQueue(hostingServer, pQueue, PrintSystemDesiredAccess.AdministratePrinter)
Dim theJob As PrintSystemJobInfo = hostingQueue.GetJob(jobID)
If useAttributesResponse = "Y" Then
TroubleSpotter.SpotTroubleUsingJobAttributes(theJob)
' TroubleSpotter class is defined in the complete example.
Else
TroubleSpotter.SpotTroubleUsingProperties(theJob)
End If
TroubleSpotter.ReportQueueAndJobAvailability(theJob)
// When the problematic print job has been identified, enter information about it.
Console.Write("\nEnter the print server hosting the job (including leading slashes \\\\): " +
"\n(press Return for the current computer \\\\{0}): ", Environment.MachineName);
String pServer = Console.ReadLine();
if (pServer == "")
{
pServer = "\\\\" +Environment.MachineName;
}
Console.Write("\nEnter the print queue hosting the job: ");
String pQueue = Console.ReadLine();
Console.Write("\nEnter the job ID: ");
Int16 jobID = Convert.ToInt16(Console.ReadLine());
// Create objects to represent the server, queue, and print job.
PrintServer hostingServer = new PrintServer(pServer, PrintSystemDesiredAccess.AdministrateServer);
PrintQueue hostingQueue = new PrintQueue(hostingServer, pQueue, PrintSystemDesiredAccess.AdministratePrinter);
PrintSystemJobInfo theJob = hostingQueue.GetJob(jobID);
if (useAttributesResponse == "Y")
{
TroubleSpotter.SpotTroubleUsingJobAttributes(theJob);
// TroubleSpotter class is defined in the complete example.
}
else
{
TroubleSpotter.SpotTroubleUsingProperties(theJob);
}
TroubleSpotter.ReportQueueAndJobAvailability(theJob);
// When the problematic print job has been identified, enter information about it.
Console::Write("\nEnter the print server hosting the job (including leading slashes \\\\): " + "\n(press Return for the current computer \\\\{0}): ", Environment::MachineName);
String^ pServer = Console::ReadLine();
if (pServer == "")
{
pServer = "\\\\" + Environment::MachineName;
}
Console::Write("\nEnter the print queue hosting the job: ");
String^ pQueue = Console::ReadLine();
Console::Write("\nEnter the job ID: ");
Int16 jobID = Convert::ToInt16(Console::ReadLine());
// Create objects to represent the server, queue, and print job.
PrintServer^ hostingServer = gcnew PrintServer(pServer, PrintSystemDesiredAccess::AdministrateServer);
PrintQueue^ hostingQueue = gcnew PrintQueue(hostingServer, pQueue, PrintSystemDesiredAccess::AdministratePrinter);
PrintSystemJobInfo^ theJob = hostingQueue->GetJob(jobID);
if (useAttributesResponse == "Y")
{
TroubleSpotter::SpotTroubleUsingJobAttributes(theJob);
// TroubleSpotter class is defined in the complete example.
} else
{
TroubleSpotter::SpotTroubleUsingProperties(theJob);
}
TroubleSpotter::ReportQueueAndJobAvailability(theJob);
JobStatus プロパティのフラグを使用して印刷ジョブのステータスを確認するには、各関連フラグが設定されているかどうかを確認します。 1 ビットがビット フラグ セットで設定されているかどうかを確認するには、通常、フラグ セットを 1 つのオペランドとし、フラグ自体をもう 1 つのオペランドとして、論理 AND 演算を行います。 フラグ自体には 1 ビットのみが設定されているため、論理 AND を実行すると、最大でもその同じビットが設定されます。 該当するかどうかを確認するには、論理 AND の結果とフラグ自体を比較します。 詳細については、PrintJobStatus、& 演算子 (C# リファレンス)、および FlagsAttribute を参照してください。
次のコードでは、ビットが設定されている属性ごとにこの報告をコンソール画面に表示し、場合によっては応答方法を示します (ジョブまたはキューが一時停止されている場合に呼び出される HandlePausedJob メソッドについては、後で説明します)。
' Check for possible trouble states of a print job using the flags of the JobStatus property
Friend Shared Sub SpotTroubleUsingJobAttributes(ByVal theJob As PrintSystemJobInfo)
If (theJob.JobStatus And PrintJobStatus.Blocked) = PrintJobStatus.Blocked Then
Console.WriteLine("The job is blocked.")
End If
If ((theJob.JobStatus And PrintJobStatus.Completed) = PrintJobStatus.Completed) OrElse ((theJob.JobStatus And PrintJobStatus.Printed) = PrintJobStatus.Printed) Then
Console.WriteLine("The job has finished. Have user recheck all output bins and be sure the correct printer is being checked.")
End If
If ((theJob.JobStatus And PrintJobStatus.Deleted) = PrintJobStatus.Deleted) OrElse ((theJob.JobStatus And PrintJobStatus.Deleting) = PrintJobStatus.Deleting) Then
Console.WriteLine("The user or someone with administration rights to the queue has deleted the job. It must be resubmitted.")
End If
If (theJob.JobStatus And PrintJobStatus.Error) = PrintJobStatus.Error Then
Console.WriteLine("The job has errored.")
End If
If (theJob.JobStatus And PrintJobStatus.Offline) = PrintJobStatus.Offline Then
Console.WriteLine("The printer is offline. Have user put it online with printer front panel.")
End If
If (theJob.JobStatus And PrintJobStatus.PaperOut) = PrintJobStatus.PaperOut Then
Console.WriteLine("The printer is out of paper of the size required by the job. Have user add paper.")
End If
If ((theJob.JobStatus And PrintJobStatus.Paused) = PrintJobStatus.Paused) OrElse ((theJob.HostingPrintQueue.QueueStatus And PrintQueueStatus.Paused) = PrintQueueStatus.Paused) Then
HandlePausedJob(theJob)
'HandlePausedJob is defined in the complete example.
End If
If (theJob.JobStatus And PrintJobStatus.Printing) = PrintJobStatus.Printing Then
Console.WriteLine("The job is printing now.")
End If
If (theJob.JobStatus And PrintJobStatus.Spooling) = PrintJobStatus.Spooling Then
Console.WriteLine("The job is spooling now.")
End If
If (theJob.JobStatus And PrintJobStatus.UserIntervention) = PrintJobStatus.UserIntervention Then
Console.WriteLine("The printer needs human intervention.")
End If
End Sub 'end SpotTroubleUsingJobAttributes
// Check for possible trouble states of a print job using the flags of the JobStatus property
internal static void SpotTroubleUsingJobAttributes(PrintSystemJobInfo theJob)
{
if ((theJob.JobStatus & PrintJobStatus.Blocked) == PrintJobStatus.Blocked)
{
Console.WriteLine("The job is blocked.");
}
if (((theJob.JobStatus & PrintJobStatus.Completed) == PrintJobStatus.Completed)
||
((theJob.JobStatus & PrintJobStatus.Printed) == PrintJobStatus.Printed))
{
Console.WriteLine("The job has finished. Have user recheck all output bins and be sure the correct printer is being checked.");
}
if (((theJob.JobStatus & PrintJobStatus.Deleted) == PrintJobStatus.Deleted)
||
((theJob.JobStatus & PrintJobStatus.Deleting) == PrintJobStatus.Deleting))
{
Console.WriteLine("The user or someone with administration rights to the queue has deleted the job. It must be resubmitted.");
}
if ((theJob.JobStatus & PrintJobStatus.Error) == PrintJobStatus.Error)
{
Console.WriteLine("The job has errored.");
}
if ((theJob.JobStatus & PrintJobStatus.Offline) == PrintJobStatus.Offline)
{
Console.WriteLine("The printer is offline. Have user put it online with printer front panel.");
}
if ((theJob.JobStatus & PrintJobStatus.PaperOut) == PrintJobStatus.PaperOut)
{
Console.WriteLine("The printer is out of paper of the size required by the job. Have user add paper.");
}
if (((theJob.JobStatus & PrintJobStatus.Paused) == PrintJobStatus.Paused)
||
((theJob.HostingPrintQueue.QueueStatus & PrintQueueStatus.Paused) == PrintQueueStatus.Paused))
{
HandlePausedJob(theJob);
//HandlePausedJob is defined in the complete example.
}
if ((theJob.JobStatus & PrintJobStatus.Printing) == PrintJobStatus.Printing)
{
Console.WriteLine("The job is printing now.");
}
if ((theJob.JobStatus & PrintJobStatus.Spooling) == PrintJobStatus.Spooling)
{
Console.WriteLine("The job is spooling now.");
}
if ((theJob.JobStatus & PrintJobStatus.UserIntervention) == PrintJobStatus.UserIntervention)
{
Console.WriteLine("The printer needs human intervention.");
}
}//end SpotTroubleUsingJobAttributes
// Check for possible trouble states of a print job using the flags of the JobStatus property
static void SpotTroubleUsingJobAttributes (PrintSystemJobInfo^ theJob)
{
if ((theJob->JobStatus & PrintJobStatus::Blocked) == PrintJobStatus::Blocked)
{
Console::WriteLine("The job is blocked.");
}
if (((theJob->JobStatus & PrintJobStatus::Completed) == PrintJobStatus::Completed)
||
((theJob->JobStatus & PrintJobStatus::Printed) == PrintJobStatus::Printed))
{
Console::WriteLine("The job has finished. Have user recheck all output bins and be sure the correct printer is being checked.");
}
if (((theJob->JobStatus & PrintJobStatus::Deleted) == PrintJobStatus::Deleted)
||
((theJob->JobStatus & PrintJobStatus::Deleting) == PrintJobStatus::Deleting))
{
Console::WriteLine("The user or someone with administration rights to the queue has deleted the job. It must be resubmitted.");
}
if ((theJob->JobStatus & PrintJobStatus::Error) == PrintJobStatus::Error)
{
Console::WriteLine("The job has errored.");
}
if ((theJob->JobStatus & PrintJobStatus::Offline) == PrintJobStatus::Offline)
{
Console::WriteLine("The printer is offline. Have user put it online with printer front panel.");
}
if ((theJob->JobStatus & PrintJobStatus::PaperOut) == PrintJobStatus::PaperOut)
{
Console::WriteLine("The printer is out of paper of the size required by the job. Have user add paper.");
}
if (((theJob->JobStatus & PrintJobStatus::Paused) == PrintJobStatus::Paused)
||
((theJob->HostingPrintQueue->QueueStatus & PrintQueueStatus::Paused) == PrintQueueStatus::Paused))
{
HandlePausedJob(theJob);
//HandlePausedJob is defined in the complete example.
}
if ((theJob->JobStatus & PrintJobStatus::Printing) == PrintJobStatus::Printing)
{
Console::WriteLine("The job is printing now.");
}
if ((theJob->JobStatus & PrintJobStatus::Spooling) == PrintJobStatus::Spooling)
{
Console::WriteLine("The job is spooling now.");
}
if ((theJob->JobStatus & PrintJobStatus::UserIntervention) == PrintJobStatus::UserIntervention)
{
Console::WriteLine("The printer needs human intervention.");
}
};
個別のプロパティを使用して印刷ジョブのステータスを確認するには、単に各プロパティを読み取り、プロパティが true の場合は報告をコンソール画面に表示し、場合によっては応答方法を示します (ジョブまたはキューが一時停止されている場合に呼び出される HandlePausedJob メソッドについては、後で説明します)。
' Check for possible trouble states of a print job using its properties
Friend Shared Sub SpotTroubleUsingProperties(ByVal theJob As PrintSystemJobInfo)
If theJob.IsBlocked Then
Console.WriteLine("The job is blocked.")
End If
If theJob.IsCompleted OrElse theJob.IsPrinted Then
Console.WriteLine("The job has finished. Have user recheck all output bins and be sure the correct printer is being checked.")
End If
If theJob.IsDeleted OrElse theJob.IsDeleting Then
Console.WriteLine("The user or someone with administration rights to the queue has deleted the job. It must be resubmitted.")
End If
If theJob.IsInError Then
Console.WriteLine("The job has errored.")
End If
If theJob.IsOffline Then
Console.WriteLine("The printer is offline. Have user put it online with printer front panel.")
End If
If theJob.IsPaperOut Then
Console.WriteLine("The printer is out of paper of the size required by the job. Have user add paper.")
End If
If theJob.IsPaused OrElse theJob.HostingPrintQueue.IsPaused Then
HandlePausedJob(theJob)
'HandlePausedJob is defined in the complete example.
End If
If theJob.IsPrinting Then
Console.WriteLine("The job is printing now.")
End If
If theJob.IsSpooling Then
Console.WriteLine("The job is spooling now.")
End If
If theJob.IsUserInterventionRequired Then
Console.WriteLine("The printer needs human intervention.")
End If
End Sub 'end SpotTroubleUsingProperties
// Check for possible trouble states of a print job using its properties
internal static void SpotTroubleUsingProperties(PrintSystemJobInfo theJob)
{
if (theJob.IsBlocked)
{
Console.WriteLine("The job is blocked.");
}
if (theJob.IsCompleted || theJob.IsPrinted)
{
Console.WriteLine("The job has finished. Have user recheck all output bins and be sure the correct printer is being checked.");
}
if (theJob.IsDeleted || theJob.IsDeleting)
{
Console.WriteLine("The user or someone with administration rights to the queue has deleted the job. It must be resubmitted.");
}
if (theJob.IsInError)
{
Console.WriteLine("The job has errored.");
}
if (theJob.IsOffline)
{
Console.WriteLine("The printer is offline. Have user put it online with printer front panel.");
}
if (theJob.IsPaperOut)
{
Console.WriteLine("The printer is out of paper of the size required by the job. Have user add paper.");
}
if (theJob.IsPaused || theJob.HostingPrintQueue.IsPaused)
{
HandlePausedJob(theJob);
//HandlePausedJob is defined in the complete example.
}
if (theJob.IsPrinting)
{
Console.WriteLine("The job is printing now.");
}
if (theJob.IsSpooling)
{
Console.WriteLine("The job is spooling now.");
}
if (theJob.IsUserInterventionRequired)
{
Console.WriteLine("The printer needs human intervention.");
}
}//end SpotTroubleUsingProperties
// Check for possible trouble states of a print job using its properties
static void SpotTroubleUsingProperties (PrintSystemJobInfo^ theJob)
{
if (theJob->IsBlocked)
{
Console::WriteLine("The job is blocked.");
}
if (theJob->IsCompleted || theJob->IsPrinted)
{
Console::WriteLine("The job has finished. Have user recheck all output bins and be sure the correct printer is being checked.");
}
if (theJob->IsDeleted || theJob->IsDeleting)
{
Console::WriteLine("The user or someone with administration rights to the queue has deleted the job. It must be resubmitted.");
}
if (theJob->IsInError)
{
Console::WriteLine("The job has errored.");
}
if (theJob->IsOffline)
{
Console::WriteLine("The printer is offline. Have user put it online with printer front panel.");
}
if (theJob->IsPaperOut)
{
Console::WriteLine("The printer is out of paper of the size required by the job. Have user add paper.");
}
if (theJob->IsPaused || theJob->HostingPrintQueue->IsPaused)
{
HandlePausedJob(theJob);
//HandlePausedJob is defined in the complete example.
}
if (theJob->IsPrinting)
{
Console::WriteLine("The job is printing now.");
}
if (theJob->IsSpooling)
{
Console::WriteLine("The job is spooling now.");
}
if (theJob->IsUserInterventionRequired)
{
Console::WriteLine("The printer needs human intervention.");
}
};
HandlePausedJob メソッドを使用すると、アプリケーションのユーザーは、一時停止されているジョブをリモートで再開することができます。 印刷キューの一時停止に正当な理由がある可能性もあるため、このメソッドはまず、再開するかどうかの決定をユーザーに求めるプロンプトを表示します。 「Y」と応答すると、PrintQueue.Resume メソッドが呼び出されます。
次に、ジョブが印刷キューとは関係なく一時停止されている場合のために、ユーザーはジョブ自体を再開するかどうかを決定するように求められます (PrintQueue.IsPaused と PrintSystemJobInfo.IsPaused を比較してください)。 「Y」と応答すると、PrintSystemJobInfo.Resume が呼び出されます。それ以外の場合は、Cancel が呼び出されます。
Friend Shared Sub HandlePausedJob(ByVal theJob As PrintSystemJobInfo)
' If there's no good reason for the queue to be paused, resume it and
' give user choice to resume or cancel the job.
Console.WriteLine("The user or someone with administrative rights to the queue" & vbLf & "has paused the job or queue." & vbLf & "Resume the queue? (Has no effect if queue is not paused.)" & vbLf & "Enter ""Y"" to resume, otherwise press return: ")
Dim [resume] As String = Console.ReadLine()
If [resume] = "Y" Then
theJob.HostingPrintQueue.Resume()
' It is possible the job is also paused. Find out how the user wants to handle that.
Console.WriteLine("Does user want to resume print job or cancel it?" & vbLf & "Enter ""Y"" to resume (any other key cancels the print job): ")
Dim userDecision As String = Console.ReadLine()
If userDecision = "Y" Then
theJob.Resume()
Else
theJob.Cancel()
End If
End If 'end if the queue should be resumed
End Sub 'end HandlePausedJob
internal static void HandlePausedJob(PrintSystemJobInfo theJob)
{
// If there's no good reason for the queue to be paused, resume it and
// give user choice to resume or cancel the job.
Console.WriteLine("The user or someone with administrative rights to the queue" +
"\nhas paused the job or queue." +
"\nResume the queue? (Has no effect if queue is not paused.)" +
"\nEnter \"Y\" to resume, otherwise press return: ");
String resume = Console.ReadLine();
if (resume == "Y")
{
theJob.HostingPrintQueue.Resume();
// It is possible the job is also paused. Find out how the user wants to handle that.
Console.WriteLine("Does user want to resume print job or cancel it?" +
"\nEnter \"Y\" to resume (any other key cancels the print job): ");
String userDecision = Console.ReadLine();
if (userDecision == "Y")
{
theJob.Resume();
}
else
{
theJob.Cancel();
}
}//end if the queue should be resumed
}//end HandlePausedJob
static void HandlePausedJob (PrintSystemJobInfo^ theJob)
{
// If there's no good reason for the queue to be paused, resume it and
// give user choice to resume or cancel the job.
Console::WriteLine("The user or someone with administrative rights to the queue" + "\nhas paused the job or queue." + "\nResume the queue? (Has no effect if queue is not paused.)" + "\nEnter \"Y\" to resume, otherwise press return: ");
String^ resume = Console::ReadLine();
if (resume == "Y")
{
theJob->HostingPrintQueue->Resume();
// It is possible the job is also paused. Find out how the user wants to handle that.
Console::WriteLine("Does user want to resume print job or cancel it?" + "\nEnter \"Y\" to resume (any other key cancels the print job): ");
String^ userDecision = Console::ReadLine();
if (userDecision == "Y")
{
theJob->Resume();
} else
{
theJob->Cancel();
}
}
};