CRM for tablets and IFD

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Applies To: Dynamics CRM 2013

Microsoft Dynamics CRM 2013 on-premises deployments require Internet Facing Deployment (IFD) for users to access their data on their tablets. If you have your Microsoft Dynamics CRM website available over the internet but it is not using the Microsoft Dynamics CRM IFD configuration, it is not supported. To verify that your on-premises deployment is configured for IFD, open Microsoft Dynamics CRM Deployment Manager on your Microsoft Dynamics CRM Server. The Authentication Summary section should show that both Claims-Based Authentication and Internet-Facing Deployment are enabled.

CRM IFD settings

 

Important

For Microsoft Dynamics CRM for tablets to successfully connect to a new deployment of Microsoft Dynamics CRM Server 2013, you must run a Repair of Microsoft Dynamics CRM Server 2013 on the server running IIS where the Web Application Server role is installed after the Internet-Facing Deployment Configuration Wizard is successfully completed. More information: Uninstall, change, or repair Microsoft Dynamics CRM Server 2013.

See Also

Set up CRM for tablets
Configure IFD for Microsoft Dynamics CRM 2013