<taFSServiceCallMaster>*
Element name |
Data type |
Length |
Required |
Default |
Description |
|---|---|---|---|---|---|
SRVRECTYPE |
i4 |
2 |
Y |
Not applicable |
Service record type |
CALLNBR |
string |
11 |
Y |
Not applicable |
Service call number |
SRVSTAT |
string |
3 |
N |
Default from setup |
Service call status code |
SRVTYPE |
string |
11 |
N |
Default from setup |
Service type |
SVCDESCR |
string |
61 |
N |
<blank> |
Service description |
PriorityLevel |
i4 |
2 |
N |
0 |
Priority level |
CUSTNMBR |
string |
15 |
Y |
<blank> |
Customer number |
Customer_Reference |
string |
21 |
N |
<blank> |
Customer reference |
ADRSCODE |
string |
15 |
Y |
<blank> |
Customer address code |
CUSTNAME |
string |
65 |
N |
<blank> |
Customer name |
ADDRESS1 |
string |
61 |
N |
<blank> |
Customer address line 1 |
ADDRESS2 |
string |
61 |
N |
<blank> |
Customer address line 2 |
ADDRESS3 |
string |
61 |
N |
<blank> |
Customer address line 3 |
CITY |
string |
35 |
N |
<blank> |
Customer city |
STATE |
string |
29 |
N |
<blank> |
Customer state code |
ZIP |
string |
11 |
N |
<blank> |
Customer ZIP Code |
COUNTRY |
string |
61 |
N |
<blank> |
Customer country |
CNTCPRSN |
string |
61 |
N |
<blank> |
Customer Contact person |
PHONE1 |
string |
21 |
N |
<blank> |
Customer phone 1 |
CKHOLD |
i4 |
2 |
N |
0 |
Flag to allow check on hold status: 0=Does not check hold status; 1=Checks hold status |
OFFID |
string |
11 |
N |
<blank> |
Office ID |
SVCAREA |
string |
11 |
N |
<blank> |
Service area |
TECHID |
string |
11 |
N |
<blank> |
Technician ID |
TIMEZONE |
string |
3 |
N |
<blank> |
Time zone |
CONTNBR |
string |
11 |
N |
<blank> |
Contract number |
PRICELVL |
string |
15 |
N |
Default from setup |
The price level assigned to the current service call. This value defaults from the customer card, item card of the item to be repaired or service setup, in that order. This price level will default on all entries in the SVC00203 table except labor transactions. |
ENTDTE |
datetime |
8 bytes (19 to 23 chars) |
N |
<blank> |
Entry date |
ENTTME |
datetime |
8 bytes (19 to 23 chars) |
N |
<blank> |
Entry time |
ETADTE |
datetime |
8 bytes (19 to 23 chars) |
N |
<blank> |
ETA date |
ETATME |
datetime |
8 bytes (19 to 23 chars) |
N |
<blank> |
ETA Time |
DISPDTE |
datetime |
8 bytes (19 to 23 chars) |
N |
<blank> |
Dispatch date |
DISPTME |
datetime |
8 bytes (19 to 23 chars) |
N |
<blank> |
Dispatch time |
ARRIVDTE |
datetime |
8 bytes (19 to 23 chars) |
N |
<blank> |
Arrival date |
ARRIVTME |
datetime |
8 bytes (19 to 23 chars) |
N |
<blank> |
Arrival time |
COMPDTE |
datetime |
8 bytes (19 to 23 chars) |
N |
<blank> |
Complete date |
COMPTME |
datetime |
8 bytes (19 to 23 chars) |
N |
<blank> |
Complete time |
Response_Date |
datetime |
8 bytes (19 to 23 chars) |
N |
<blank> |
Response date |
Response_Time |
datetime |
8 bytes (19 to 23 chars) |
N |
<blank> |
Response time |
SLPRSNID |
string |
15 |
N |
<blank> |
Salesperson ID |
PORDNMBR |
string |
20 |
N |
<blank> |
Purchase order number |
NOTETXT |
string |
2000 |
N |
Default from setup |
Notes field |
USERDEF1 |
string |
21 |
N |
<blank> |
User defined 1 |
USERDEF2 |
string |
21 |
N |
<blank> |
User defined 2 |
USERDEF3 |
string |
21 |
N |
<blank> |
User defined 3 |
USERDEF4 |
string |
21 |
N |
<blank> |
User defined 4 |
USERDEF5 |
string |
21 |
N |
<blank> |
User defined 5 |
SVC_On_Hold |
i4 |
1 |
N |
0 |
Flag to indicate the service call is on hold |
PYMTRMID |
string |
21 |
N |
<blank> |
Payment term ID |
SVC_FO_ID |
string |
50 |
N |
<blank> |
Front office integration ID |
CURNCYID |
string |
15 |
N |
<blank> |
Currency ID |
AutoCreateLabor |
i4 |
1 |
N |
0 |
Flag to allow labor lines to be automatically created for Arrival and Completion: 0=No; 1=Yes |
UpdateIfExists |
i4 |
1 |
N |
1 |
Flag to allow customer data to be updated if it exists: 0=No; 1=Yes |
RequesterTrx |
i4 |
2 |
N |
0 |
Requester transaction: 0=False; 1=True (if True, it populates the requester shadow table) |
USRDEFND1 |
string |
50 |
N |
<blank> |
User-defined field--developer use only |
USRDEFND2 |
string |
50 |
N |
<blank> |
User-defined field--developer use only |
USRDEFND3 |
string |
50 |
N |
<blank> |
User-defined field--developer use only |
USRDEFND4 |
string |
8000 |
N |
<blank> |
User-defined field--developer use only |
USRDEFND5 |
string |
8000 |
N |
<blank> |
User-defined field--developer use only |
* The <taFSServiceCallMaster> node uses field level updates to provide update functionality.