Credit Card Payment Process

Set up credit card payments.

Enter the required setup data for the customer, which includes establishing the customer payment terms and setting up the credit card payment method code.

Authorize the amount against a credit card.

Authorize the total sales order amount against the credit card. You can set up the authorization to occur automatically. Otherwise, you must manually authorize the amount. For more information, see How to: Set Up Payment Services.

An authorization is valid for a specified number of days. If the payment occurs after the authorization has expired, then you must reauthorize the amount.

If an amount has already been authorized and you try to reauthorize it, then you must void the authorization and then reauthorize the amount. Authorizing an amount places a hold on the customer's account, and you cannot use that money for that customer. If you modify the sale order, then you must void the authorization and reauthorize the amount. The previously authorized amount is then released on the customer account, and the new amount is authorized. We recommend that you reauthorize an invoice amount if it changes significantly.

Refund payment upon return.

If the customer wants to return goods, then you must refund the paid amount. You have to create a credit memo with the credit card payment type against the sales order and refund the amount to the customer account.