Order Processor
The order processor enters orders, performs sales support tasks, and takes orders from sales reps and repeat orders directly from customers. The order processor works closely with the sales reps as they may talk to the customer more often than the sales reps do.
Main Work Tasks
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Enter different forecast figures, such as sales budgets, production demand for sold and produced items, and blanket sales orders, to input to high-level sales and production planning. |
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Record a customer request in a sales quote and send it to the customer for acceptance. |
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Create sales orders for items or services as requested by customers. |
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Investigate return reasons and manage order documents involved in receiving returned items from customers. |
Related Tasks
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Prepare an overall plan that reflects predicted purchasing, transfer, and production to be finished with material requirements planning. |
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Produce goods to fulfill sales demand. |
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Ship goods from a warehouse location as agreed on outgoing orders. |
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Create sales invoices, post receipts, and apply receipts to invoices. |
See Also
Concepts
Other Resources
Business Process Walkthroughs
Working with Microsoft Dynamics NAV