Event ID 5002 — IIS Application Pool Availability
Applies To: Windows Server 2008
Web sites and Web applications depend on the availability of Internet Information Services (IIS) application pools. IIS application pools in turn depend on the Windows Process Activation Service (WAS). If WAS is not running or errors occur during the startup or shutdown of an application pool, Web sites and Web applications may not be available.
Event Details
Product: | Internet Information Services |
ID: | 5002 |
Source: | Microsoft-Windows-WAS |
Version: | 7.0 |
Symbolic Name: | WAS_EVENT_RAPID_FAIL_PROTECTION |
Message: | Application pool '%1' is being automatically disabled due to a series of failures in the process(es) serving that application pool. |
Resolve
Debug the application and restart the application pool
To recover an application pool that has been disabled, follow these steps:
- Correct any problems in the application that was running in the worker process. The application may have to be debugged and retested.
- Restart the application pool.
To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.
To restart the application pool:
- Click Start, click Control Panel, and then click Administrative Tools.
- Right-click Internet Information Services (IIS) Manager and select Run as administrator.
- In the Connections pane, expand the computer node for the Web server and select the Application Pools folder underneath it.
- In Features View, select the application pool you want to restart.
- Right-click the application pool and select Start.
Verify
To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.
To verify that an application pool has started:
- Click Start, click Control Panel, and then click Administrative Tools.
- Right-click Internet Information Services (IIS) Manager and select Run as administrator.
- In the Connections pane, expand the server node and select Application Pools.
- In Features View, the Status column for the application pool will indicate Started if the application pool has started.