Randy Young ::: Adopting and Adapting

Service Management, MOF, ITIL ...and some software

Sr. Product Manager in the Operations Excellence Solutions Group.

What causes your unplanned downtime?

Donna Scott of Gartner Inc. stated in a Gartner Security Conference presentation in May 2002 that up...

Author: Randy_Young Date: 05/05/2005

MOF Based Solutions Improve Platform Manageability

If you want information on how Microsoft is developing process oriented solutions around the Windows...

Author: Randy_Young Date: 05/03/2005

Gadget Theft and MOF Security Management

Tonyso writes in his article, entitled iPod MyPod - Gadget Theft about the potential for damage to...

Author: Randy_Young Date: 04/29/2005

Which comes first, the process or the tool?

If you have embarked on Service Management improvements you have undoubtedly looked at tools to...

Author: Randy_Young Date: 04/28/2005

Hello World - Post #1

As I searched across the blog community, both within Microsoft and without, I found very little...

Author: randyy2001 Date: 04/22/2005

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