Solucionar problemas SQL Server Service Broker no Operations Manager

Artigo
04/15/2024
Aplica-se a:

System Center Operations Manager

O Microsoft System Center Operations Manager depende de SQL Server Service Broker para implementar todas as operações de tarefa. Se SQL Server Service Broker estiver desabilitado, todas as operações de tarefa serão afetadas. O comportamento resultante pode variar de acordo com a tarefa iniciada. Por exemplo, você pode ter os seguintes problemas:

O Assistente de Descoberta parece estar sendo executado sem parar, mesmo que a tarefa em segundo plano tenha sido concluída.
A redefinição da integridade de um monitor nunca é concluída, mesmo que a tarefa em segundo plano tenha sido concluída.

Este artigo fornece etapas comuns de solução de problemas para SQL Server problemas do Service Broker.

Observação

As consultas SQL neste artigo usam um nome padrão do para o banco de OperationsManager dados operacional. Substitua OperationsManager pelo nome do banco de dados operacional se você usar um nome de banco de dados diferente.

Verifique se SQL Server Service Broker está habilitado

Execute a seguinte consulta SQL:

SELECT is_broker_enabled FROM sys.databases WHERE name = 'OperationsManager'

Se o valor retornado do is_broker_enabled campo for 1 (um), SQL Server Service Broker estiver habilitado. Caso contrário, execute as seguintes consultas SQL para habilitá-la:

ALTER DATABASE OperationsManager SET SINGLE_USER WITH ROLLBACK IMMEDIATE
ALTER DATABASE OperationsManager SET ENABLE_BROKER
ALTER DATABASE OperationsManager SET MULTI_USER

Reiniciar o Serviço de Acesso a Dados do System Center

Depois que SQL Server Service Broker estiver habilitado, reinicie o OMSDK (System Center Data Access Service).
Em SQL Server Management Studio, vá para oAgente de Serviços OperationsManager> de Bancos> de Dados.
Expanda Filas e Serviços.
Verifique se há uma fila e um serviço cujo nome contém os seguintes valores:
- O endereço IP do servidor de gerenciamento que criou a fila e o serviço.
- A ID do processo do serviço OMSDK (Microsoft.Mom.Sdk.ServiceHost.exe) que está em execução nesse servidor de gerenciamento.
Neste exemplo, o endereço IP do servidor de gerenciamento é 192.168.10.10. O PID do serviço OMSDK é 3092.

Se você tiver mais de um servidor de gerenciamento, cada servidor de gerenciamento terá uma fila e um serviço separados do Service Broker.
Se você não conseguir encontrar a fila e o serviço correspondentes, reinicie o serviço OMSDK novamente.

Se você ainda não conseguir encontrar a fila e o serviço, o Service Broker atual poderá estar corrompido. Vá para a próxima etapa para recriar o SQL Server Service Broker.

Recriar o SQL Server Service Broker

Execute as seguintes consultas SQL em ordem:

declare @i int 
set @i=0
DECLARE @handle UNIQUEIDENTIFIER 
declare @service_id int
declare @service_name nvarchar (100)
declare @far_service nvarchar (70)
DECLARE conv_cur CURSOR FAST_FORWARD FOR 
SELECT CONVERSATION_HANDLE, service_id, far_service 
FROM SYS.CONVERSATION_ENDPOINTS 
OPEN conv_cur; 
FETCH NEXT FROM conv_cur INTO @handle, @service_id, @far_service; 
while (@@FETCH_STATUS = 0 and (@i<500000))
BEGIN
select top 1 @service_name=name from sys.services where service_id=@service_id
begin
END CONVERSATION @handle WITH CLEANUP 
end
FETCH NEXT FROM conv_cur INTO @handle, @service_id, @far_service;
set @i=@i+1
END 
CLOSE conv_cur
DEALLOCATE conv_cur
go

declare @servicename sysname
declare @queuename sysname
declare @cmd nvarchar(200)
declare @serverqid nvarchar(25)
set @serverqid='%Queue_mid%'
while ((select count(*) from sys.service_queues WHERE name like @serverqid )>1)
begin
set @servicename= (select top 1 s.name from sys.service_queues as q join sys.services as s on q.object_id=s.service_queue_id WHERE q.name like @serverqid order by q.create_date asc)
set @cmd= 'DROP SERVICE '+@servicename
exec sp_sqlexec @cmd
set @queuename= (select top 1 Object_name(object_id) from sys.service_queues WHERE name like @serverqid order by create_date asc)
set @cmd= 'DROP QUEUE '+@queuename
exec sp_sqlexec @cmd
end
go

ALTER DATABASE OperationsManager SET SINGLE_USER WITH ROLLBACK IMMEDIATE
ALTER DATABASE OperationsManager SET NEW_BROKER WITH ROLLBACK IMMEDIATE
ALTER DATABASE OperationsManager SET MULTI_USER
go

ALTER DATABASE OperationsManager SET SINGLE_USER WITH ROLLBACK IMMEDIATE
ALTER DATABASE OperationsManager SET ENABLE_BROKER
ALTER DATABASE OperationsManager SET MULTI_USER
go

Reinicie o serviço OMSDK nos servidores de gerenciamento para recriar o Service Broker e a fila e o serviço. Esse processo pode exigir duas reinicializações:
- A primeira reinicialização recria o Service Broker
- A segunda reinicialização recria a fila de serviço
Verifique se o SQL Server Service Broker ainda está habilitado. Se estiver desabilitado, habilite-o.
Verifique se a fila e o serviço do Service Broker são gerados, conforme descrito na etapa 4 no Serviço de Acesso a Dados do System Center.

Solução de problemas avançada

Se as etapas anteriores não resolve o problema, colete um rastreamento SQL Server Profiler que inclua eventos do Service Broker.

Captura de tela da coleta SQL Server Profiler rastreamento.

Rastreamento de exemplo quando o serviço OMSDK cria o serviço e a fila quando ele é reiniciado:
Rastreamento de exemplo ao redefinir a integridade de um monitor:
Rastreamento de exemplo quando o Service Broker está desabilitado:

Além disso, execute o script SQL a seguir no banco de dados operacional para coletar logs de diagnóstico.

USE master
go

SET NOCOUNT ON
SET QUOTED_IDENTIFIER ON;
DECLARE @StartTime datetime
select @@version as 'Version'
select GETDATE() as 'RunDateTime', GETUTCDATE() as 'RunUTCDateTime', SYSDATETIMEOFFSET() as 'SysDateTimeOffset'

select @@servername as 'ServerName'
PRINT '-- sys.databases --' 
select * from master.sys.databases where is_broker_enabled = 1 and name not in('tempdb', 'model', 'AdventureWorks', 'AdventureWorksDW')
PRINT ''

PRINT '-- sys.dm_broker_activated_tasks --' 
select * from sys.dm_broker_activated_tasks
PRINT ''

PRINT '-- sys.dm_broker_connections --' 
select * from sys.dm_broker_connections
PRINT ''
PRINT '-- COUNT Broker Connections --'
SELECT count(*) as Cnt, state_desc, login_state_desc from sys.dm_broker_connections GROUP BY state_desc, login_state_desc ORDER BY state_desc 
PRINT ''

PRINT '-- sys.dm_broker_forwarded_messages --' 
select * from sys.dm_broker_forwarded_messages
PRINT ''

PRINT '-- sys.service_broker_endpoints --' 
select * from sys.service_broker_endpoints
PRINT ''

PRINT '-- sys.tcp_endpoints --' 
select * from sys.tcp_endpoints
PRINT ''

PRINT '-- sys.certificates --' 
select * from sys.certificates
PRINT ''

PRINT '-- sys.database_mirroring --' 
select * from sys.database_mirroring where mirroring_guid is not null
PRINT ''

PRINT '-- sys.dm_db_mirroring_connections --' 
select * from sys.dm_db_mirroring_connections
PRINT ''

PRINT '-- sys.dm_os_memory_clerks (broker) --'  
select * from sys.dm_os_memory_clerks where type like '%BROKER%' order by type desc

-- Loop Through DBs and Gather SSB information specific to each DB
DECLARE tnames_cursor CURSOR
FOR SELECT name 
   FROM master.sys.databases 
   WHERE is_broker_enabled = 1 
   and state = 0 
   and name not in('tempdb', 'model', 'AdventureWorks', 'AdventureWorksDW')
   ORDER BY [name]
OPEN tnames_cursor;
DECLARE @dbname sysname;
DECLARE @SCI int; -- Checking for Broker activity
DECLARE @cmd3 nvarchar(1024); -- New Command
FETCH NEXT FROM tnames_cursor INTO @dbname;
WHILE (@@FETCH_STATUS = 0)
BEGIN
   SELECT @SCI = 0; -- service_contract_id
   select @dbname = RTRIM(@dbname);
   EXEC ('USE [' + @dbname + ']');
   SELECT @cmd3 = N'SELECT @SCI_OUT = MAX(service_contract_id) FROM ' + @dbname + '.sys.service_contracts';
   EXEC sp_executesql @cmd3, N'@SCI_OUT INT OUTPUT', @SCI_OUT = @SCI OUTPUT; 
   IF @SCI > 7
      BEGIN
      PRINT ''
      PRINT '====================================================================================='
      PRINT 'Begin Database: ' + @dbname
      SELECT @StartTime = GETDATE()
      PRINT 'Start Time : ' + CONVERT(Varchar(50), @StartTime)
    
      PRINT ''
      PRINT '-- sys.service_message_types --'
      EXEC ('SELECT  * FROM ' + @dbname + '.sys.service_message_types');
      
      -- PRINT ''
      -- PRINT '-- sys.service_contract_message_usages --' 
      -- EXEC ('SELECT * FROM ' + @dbname + '.sys.service_contract_message_usages');
      
      PRINT ''
      PRINT '-- sys.service_contracts --' 
      EXEC ('SELECT * FROM ' + @dbname + '.sys.service_contracts');
      
      -- PRINT ''
      -- print '-- sys.service_contract_usages --' 
      -- EXEC ('SELECT * FROM ' + @dbname + '.sys.service_contract_usages');
      
      PRINT ''
      PRINT '-- sys.service_queues --' 
      EXEC ('SELECT * FROM ' + @dbname + '.sys.service_queues');
      
      -- PRINT ''
      -- PRINT '-- sys.service_queue_usages --' 
      -- EXEC ('SELECT * FROM ' + @dbname + '.sys.service_queue_usages');
      
      PRINT ''
      PRINT '-- sys.services --' 
      EXEC ('SELECT * FROM ' + @dbname + '.sys.services');
      
      PRINT ''
      PRINT '-- sys.routes --' 
      EXEC ('SELECT * FROM ' + @dbname + '.sys.routes');
      
      PRINT ''
      PRINT '-- sys.remote_service_bindings --' 
      EXEC ('SELECT * FROM ' + @dbname + '.sys.remote_service_bindings');
      
      PRINT ''
      PRINT '-- sys.certificates --' 
      EXEC ('SELECT * FROM ' + @dbname + '.sys.certificates');
      
      PRINT ''
      PRINT '-- sys.dm_qn_subscriptions --' 
      EXEC ('SELECT * FROM ' + @dbname + '.sys.dm_qn_subscriptions');
      
      PRINT '-- sys.dm_broker_queue_monitors, current state, last activation, current backlog in transmission queue --' 
      EXEC ('USE ' + @dbname + ';SELECT t1.name AS [Service_Name],  t3.name AS [Schema_Name],  t2.name AS [Queue_Name],  
      CASE WHEN t4.state IS NULL THEN ''Not available'' 
      ELSE t4.state 
      END AS [Queue_State],  
      CASE WHEN t4.tasks_waiting IS NULL THEN ''--'' 
      ELSE CONVERT(VARCHAR, t4.tasks_waiting) 
      END AS tasks_waiting, 
      CASE WHEN t4.last_activated_time IS NULL THEN ''--'' 
      ELSE CONVERT(varchar, t4.last_activated_time) 
      END AS last_activated_time ,  
      CASE WHEN t4.last_empty_rowset_time IS NULL THEN ''--'' 
      ELSE CONVERT(varchar,t4.last_empty_rowset_time) 
      END AS last_empty_rowset_time, 
      ( 
         SELECT COUNT(*) 
         FROM sys.transmission_queue t6 WITH (NOLOCK)
         WHERE (t6.from_service_name = t1.name) 
      ) AS [Tran_Message_Count],
      DB_NAME() AS DB_NAME 
      FROM sys.services t1 WITH (NOLOCK) INNER JOIN sys.service_queues t2 WITH (NOLOCK)
      ON ( t1.service_queue_id = t2.object_id )   
      INNER JOIN sys.schemas t3 WITH (NOLOCK) ON ( t2.schema_id = t3.schema_id )  
      LEFT OUTER JOIN sys.dm_broker_queue_monitors t4 WITH (NOLOCK)
      ON ( t2.object_id = t4.queue_id  AND t4.database_id = DB_ID() )  
      INNER JOIN sys.databases t5 WITH (NOLOCK) ON ( t5.database_id = DB_ID() );')
      PRINT ''
      

      PRINT ''
      PRINT 'sys.transmission_queue (toal count, group count, and top 500)'

      -- Using count against MetaData columns rather than COUNT(*) because it is faster, and we don't need exact counts
      PRINT '-- TOTAL COUNT sys.transmission_queue --' 
      EXEC ('SELECT p.rows as TQ_Count FROM ' + @dbname + '.sys.objects as o join ' + @dbname + '.sys.partitions as p on p.object_id = o.object_id where o.name = ''sysxmitqueue''')
      -- EXEC ('SELECT count(*) as TQ_Count FROM ' + @dbname + '.sys.transmission_queue with (nolock)');  -- more accurate count

      PRINT ''
      PRINT '-- GROUP COUNT sys.transmission_queue --'
      SELECT COUNT(*) as TQ_GroupCnt, transmission_status FROM sys.transmission_queue GROUP BY transmission_status
      
      PRINT ''
      PRINT 'TOP 500'
      print '-- sys.transmission_queue --' 
      EXEC ('USE ' + @dbname + ';SELECT top 500 conversation_handle, to_service_name, to_broker_instance, from_service_name, 
         service_contract_name, enqueue_time, message_sequence_number, message_type_name, is_conversation_error, 
         is_end_of_dialog, priority, transmission_status, DB_NAME() as DB_Name FROM ' + @dbname + '.sys.transmission_queue with (nolock) order by enqueue_time, message_sequence_number');
      
      PRINT ''
      print 'sys.conversation_endpoints (total count, group count, and top 500)'
      -- Using count against MetaData columns rather than COUNT(*) becuase it is faster, and we don't need exact counts
      PRINT '-- TOTAL COUNT sys.conversation_endpoints --'
      EXEC ('SELECT p.rows as CE_Count FROM ' + @dbname + '.sys.objects as o join ' + @dbname + '.sys.partitions as p on p.object_id = o.object_id  where o.name = ''sysdesend''')
      -- EXEC ('SELECT count(*) as count FROM ' + @dbname + '.sys.conversation_endpoints with (nolock)');
      
      PRINT ''
      PRINT '-- GROUP COUNT sys.conversation_endpoints --'
      EXEC  ('SELECT COUNT(*) as CE_GroupCnt, state_desc FROM ' + @dbname + '. sys.conversation_endpoints GROUP BY state_desc')
      
      PRINT ''
      PRINT 'TOP 500'
      PRINT '-- sys.conversation_endpoints --'
      EXEC ('USE ' + @dbname + ';SELECT top 500 *, DB_NAME() as DB_Name FROM ' + @dbname + '.sys.conversation_endpoints with (nolock)');
      
    -- Gather Activation Proc Code
    /*
      SET QUOTED_IDENTIFIER OFF;
      DECLARE @cmd nvarchar(1024)
      DECLARE @cmd2 nvarchar(1024)
      select @cmd = 'DECLARE tproc_cursor CURSOR FOR select activation_procedure from ' + @dbname + '.sys.service_queues where activation_procedure is not null'
      EXEC (@cmd)
      OPEN tproc_cursor;
      DECLARE @proc sysname;
      DECLARE @len int
      FETCH NEXT FROM tproc_cursor INTO @proc;
      WHILE (@@FETCH_STATUS = 0)
      BEGIN
         select @proc = rtrim(@proc)
         select @len = len(@proc) - 8;
         select @proc = substring(@proc, 8, @len)
         select @proc
         EXEC ("select definition from " + @dbname + ".sys.sql_modules where definition like '%" + @proc + "%'")
         FETCH NEXT FROM tproc_cursor INTO @proc;
      END;
      CLOSE tproc_cursor;
      DEALLOCATE tproc_cursor;
      SET QUOTED_IDENTIFIER ON;
   */
   
   PRINT ''
   PRINT 'End of Database: ' + @dbname 
   PRINT 'END Time : ' + CONVERT(Varchar(50), GetDate())
   PRINT 'Data Collection Duration in milliseconds for ' + @dbname
   PRINT ''
   SELECT DATEDIFF(millisecond, @StartTime, GETDATE()) as Duration_ms

   PRINT '====================================================================================='
   PRINT '====================================================================================='
   PRINT '' 
   END;
   FETCH NEXT FROM tnames_cursor INTO @dbname;
END;
CLOSE tnames_cursor;
DEALLOCATE tnames_cursor;

Partilhar via

Solucionar problemas SQL Server Service Broker no Operations Manager

Verifique se SQL Server Service Broker está habilitado

Reiniciar o Serviço de Acesso a Dados do System Center

Recriar o SQL Server Service Broker

Solução de problemas avançada

Referências

Comentários

Recursos adicionais