UsdConfigurationManager Members

Represents a service interface to access Microsoft Dynamics CRM and Unified Service Desk configuration data.

The following tables list the members exposed by the UsdConfigurationManager type.

Public Constructors

  Name Description
  UsdConfigurationManager Initializes a new instance of the UsdConfigurationManager class.

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Public Properties

  Name Description
public property CrmManagementSvc Gets the management connection to CRM.It is read-only.
public property IsUsdConfigDataReady Gets a Boolean value that specifies whether the USD configuration data is ready or not.
public property UserProfileService Gets the CRM user profile object.

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Public Methods

(see also Protected Methods)

  Name Description
public method Equals  (inherited from Object)
public method GetConfigurationXml Retrieves the configuration XML.
public method GetHashCode  (inherited from Object)
public method GetType  (inherited from Object)
public method LoadUsdConfig Starts the loading of the configuration of Unified Service Desk.
public method ReadCachableEntity Reads from the cached entity.
public method RefreshCachedEntry Refreshes the cached entry.
public method RefreshUserSettingsFromServer Refreshes the user settings.
public method ToString  (inherited from Object)

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Protected Methods

  Name Description
protected method Finalize  (inherited from Object)
protected method MemberwiseClone  (inherited from Object)

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Public Events

  Name Description
public event UsdConfigDataLoaded Raised when Unified Service Desk data has completed loading.
public event UsdLoadFailure Raised to notify the caller when the Unified Service Desk data fails to load.
public event UsdLoadingMessageUpdate Raised to notify a caller that the user interface (UI) splash screen should be updated.

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See Also

Reference

UsdConfigurationManager Class
Microsoft.Crm.UnifiedServiceDesk.CommonUtility.DataLoader Namespace

Other Resources

Configure your agent application using Unified Service Desk

Unified Service Desk
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