Configuring Announcements for Unassigned Numbers

Topic Last Modified: 2010-11-05

The Announcement application is an Enterprise Voice feature that allows you to configure what happens to calls to unassigned extensions (extensions that are valid for your organization but are not assigned to a person or phone). For example, you can configure calls to unassigned numbers to play a message or be transferred to a different destination or both.

The Announcement application is installed as a feature of Response Group application on the Front End Server or Standard Edition server when you deploy Enterprise Voice. You need to configure Announcements by uploading your audio files or configuring text-to-speech (TTS) and configuring the unassigned number table.

This section guides you through the configuration of Microsoft Lync Server 2010 Announcements. It assumes that you have already read the planning sections related to Announcements and deployed an Enterprise Edition or Standard Edition server with Enterprise Voice.