Credentials FAQ & Help

Find help and technical support for training and credentials within the topics below.

Earn a certification

Overview

Earn an Applied Skills credential

Overview

Online proctored exams

Overview

Renew a certification

How-To Guide

Exam and assessment accommodations

How-To Guide

Manage credentials in the Learn profile

How-To Guide

Retirement information

Reference

Program information

Reference

Certification for students

How-To Guide

Policies and agreements

Reference

Training and credentials news and Training Services Partners

What's new

Credentials help and Troubleshooting guides

How-To Guide