New-AzSupportTicketsNoSubscription
Create a new support ticket for Billing, and Subscription Management issues. Learn the prerequisites required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the Manage support ticket page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>
Syntax
New-AzSupportTicketsNoSubscription
-SupportTicketName <String>
-AdvancedDiagnosticConsent <String>
-ContactDetailCountry <String>
-ContactDetailFirstName <String>
-ContactDetailLastName <String>
-ContactDetailPreferredContactMethod <String>
-ContactDetailPreferredSupportLanguage <String>
-ContactDetailPreferredTimeZone <String>
-ContactDetailPrimaryEmailAddress <String>
-Description <String>
-ProblemClassificationId <String>
-ServiceId <String>
-Severity <String>
-Title <String>
[-ContactDetailAdditionalEmailAddress <String[]>]
[-ContactDetailPhoneNumber <String>]
[-EnrollmentId <String>]
[-FileWorkspaceName <String>]
[-ProblemScopingQuestion <String>]
[-ProblemStartTime <DateTime>]
[-QuotaTicketDetailQuotaChangeRequest <IQuotaChangeRequest[]>]
[-QuotaTicketDetailQuotaChangeRequestSubType <String>]
[-QuotaTicketDetailQuotaChangeRequestVersion <String>]
[-Require24X7Response]
[-SecondaryConsent <ISecondaryConsent[]>]
[-SupportPlanId <String>]
[-SupportTicketId <String>]
[-TechnicalTicketDetailResourceId <String>]
[-DefaultProfile <PSObject>]
[-AsJob]
[-NoWait]
[-WhatIf]
[-Confirm]
[<CommonParameters>] Description
Create a new support ticket for Billing, and Subscription Management issues. Learn the prerequisites required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the Manage support ticket page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>
Examples
Example 1: Creates support ticket at tenant level
New-AzSupportTicketsNoSubscription -SupportTicketName "test12345678" -AdvancedDiagnosticConsent "no" -ContactDetailPrimaryEmailAddress "test@test.com" -ContactDetailFirstName "test" -ContactDetailLastName "test" -ContactDetailPreferredContactMethod "email" -ContactDetailPreferredTimeZone "Pacific Standard Time" -ContactDetailPreferredSupportLanguage "en-US" -ContactDetailCountry "usa" -Description "test ticket - please ignore and close" -Severity "minimal" -Title "test ticket - please ignore and close" -ServiceId "/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc" -ProblemClassificationId "/providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc/problemClassifications/3ec1a070-f242-9ecf-5a7c-e1a88ce029ef"
AdvancedDiagnosticConsent : No
ContactDetailAdditionalEmailAddress :
ContactDetailCountry : USA
ContactDetailFirstName : test
ContactDetailLastName : test
ContactDetailPhoneNumber :
ContactDetailPreferredContactMethod : Email
ContactDetailPreferredSupportLanguage : en-US
ContactDetailPreferredTimeZone : Pacific Standard Time
ContactDetailPrimaryEmailAddress : test@test.com
CreatedDate : 2/22/2024 6:51:11 AM
Description : test ticket - please ignore and close
EnrollmentId :
FileWorkspaceName : 2402220010002592
Id : /providers/Microsoft.Support/supportTickets/test12345678
ModifiedDate : 2/22/2024 6:51:28 AM
Name : test12345678
ProblemClassificationDisplayName : Add or update VAT, tax id, PO number or profile information
ProblemClassificationId : /providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc
/problemClassifications/3ec1a070-f242-9ecf-5a7c-e1a88ce029ef
ProblemScopingQuestion :
ProblemStartTime :
QuotaTicketDetailQuotaChangeRequest :
QuotaTicketDetailQuotaChangeRequestSubType :
QuotaTicketDetailQuotaChangeRequestVersion :
Require24X7Response : False
ResourceGroupName :
SecondaryConsent :
ServiceDisplayName : Billing
ServiceId : /providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc
ServiceLevelAgreementExpirationTime : 2/22/2024 10:00:00 PM
ServiceLevelAgreementSlaMinute : 480
ServiceLevelAgreementStartTime : 2/22/2024 6:51:11 AM
Severity : Minimal
Status : Open
SupportEngineerEmailAddress :
SupportPlanDisplayName : Basic support
SupportPlanId : U291cmNlOkZyZWUsRnJlZUlkOjAwMDAwMDAwLTAwMDAtMDAwMC0wMDAwLTAwMDAwMDAwMDAwOS
w=
SupportPlanType : Basic
SupportTicketId : 2402220010002592
TechnicalTicketDetailResourceId :
Title : test ticket - please ignore and close
Type : Microsoft.Support/supportTicketsCreates a new support ticket for Billing, and Subscription Management issues
Parameters
-AdvancedDiagnosticConsent
Advanced diagnostic consent to be updated on the support ticket.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-AsJob
Run the command as a job
| Type: | SwitchParameter |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-Confirm
Prompts you for confirmation before running the cmdlet.
| Type: | SwitchParameter |
| Aliases: | cf |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-ContactDetailAdditionalEmailAddress
Additional email addresses listed will be copied on any correspondence about the support ticket.
| Type: | String[] |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-ContactDetailCountry
Country of the user. This is the ISO 3166-1 alpha-3 code.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-ContactDetailFirstName
First name.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-ContactDetailLastName
Last name.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-ContactDetailPhoneNumber
Phone number. This is required if preferred contact method is phone.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-ContactDetailPreferredContactMethod
Preferred contact method.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-ContactDetailPreferredSupportLanguage
Preferred language of support from Azure. Support languages vary based on the severity you choose for your support ticket. Learn more at Azure Severity and responsiveness. Use the standard language-country code. Valid values are 'en-us' for English, 'zh-hans' for Chinese, 'es-es' for Spanish, 'fr-fr' for French, 'ja-jp' for Japanese, 'ko-kr' for Korean, 'ru-ru' for Russian, 'pt-br' for Portuguese, 'it-it' for Italian, 'zh-tw' for Chinese and 'de-de' for German.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-ContactDetailPreferredTimeZone
Time zone of the user. This is the name of the time zone from Microsoft Time Zone Index Values.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-ContactDetailPrimaryEmailAddress
Primary email address.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-DefaultProfile
The DefaultProfile parameter is not functional. Use the SubscriptionId parameter when available if executing the cmdlet against a different subscription.
| Type: | PSObject |
| Aliases: | AzureRMContext, AzureCredential |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-Description
Detailed description of the question or issue.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-EnrollmentId
Enrollment Id associated with the support ticket.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-FileWorkspaceName
File workspace name.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-NoWait
Run the command asynchronously
| Type: | SwitchParameter |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-ProblemClassificationId
Each Azure service has its own set of issue categories, also known as problem classification. This parameter is the unique Id for the type of problem you are experiencing.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-ProblemScopingQuestion
Problem scoping questions associated with the support ticket.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-ProblemStartTime
Time in UTC (ISO 8601 format) when the problem started.
| Type: | DateTime |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-QuotaTicketDetailQuotaChangeRequest
This property is required for providing the region and new quota limits.
| Type: | IQuotaChangeRequest[] |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-QuotaTicketDetailQuotaChangeRequestSubType
Required for certain quota types when there is a sub type, such as Batch, for which you are requesting a quota increase.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-QuotaTicketDetailQuotaChangeRequestVersion
Quota change request version.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-Require24X7Response
Indicates if this requires a 24x7 response from Azure.
| Type: | SwitchParameter |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-SecondaryConsent
This property indicates secondary consents for the support ticket
| Type: | ISecondaryConsent[] |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-ServiceId
This is the resource Id of the Azure service resource associated with the support ticket.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-Severity
A value that indicates the urgency of the case, which in turn determines the response time according to the service level agreement of the technical support plan you have with Azure. Note: 'Highest critical impact', also known as the 'Emergency - Severe impact' level in the Azure portal is reserved only for our Premium customers.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-SupportPlanId
Support plan id associated with the support ticket.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-SupportTicketId
System generated support ticket Id that is unique.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-SupportTicketName
Support ticket name.
| Type: | String |
| Aliases: | Name |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-TechnicalTicketDetailResourceId
This is the resource Id of the Azure service resource (For example: A virtual machine resource or an HDInsight resource) for which the support ticket is created.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-Title
Title of the support ticket.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-WhatIf
Shows what would happen if the cmdlet runs. The cmdlet is not run.
| Type: | SwitchParameter |
| Aliases: | wi |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
Outputs
Azure PowerShell