Enable or Disable Sending Voice Messages on a UM Dial Plan

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Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

You can enable users who are enabled for Unified Messaging (UM) to send voice messages to other UM-enabled users who are associated with the same dial plan, or prevent them from doing so.

By default, this option is enabled. If you disable this setting and disable the Allow callers to transfer users setting, the options under Callers can contact will also be disabled. If you disable this option, an auto attendant associated with the UM dial plan won't invite callers to send a voice message when a system prompt is played.

Looking for other management tasks related to UM dial plans? Check out Managing UM Dial Plans.

Prerequisites

A UM dial plan has been created. For detailed steps, see Create a UM Dial Plan.

Use the EMC to enable or prevent UM-enabled users from sending voice messages to users in the same dial plan

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM dial plans" entry in the Unified Messaging Permissions topic.

  1. In the console tree, navigate to Organization Configuration > Unified Messaging.

  2. In the work pane, on the UM Dial Plans tab, select the UM dial plan that you want to manage, and then click Properties in the action pane.

  3. On the dial plan Properties page, click the Settings tab.

  4. Under Allow callers to send voice messages, clear or select the check box. If you select this option, under Callers can contact, specify who users can transfer calls to.

  5. Click OK to save your changes.

Use the Shell to enable or prevent UM-enabled users from sending voice messages to users in the same dial plan

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM dial plans" entry in the Unified Messaging Permissions topic.

This example prevents UM-enabled users associated with the UM dial plan named MyUMDialPlan from sending voice messages to users associated with the same dial plan.

Set-UMDialPlan -identity MyUMDialPlan -SendVoiceMsgEnabled $false

For more information about syntax and parameters, see Set-UMDialplan.

Other Tasks

After you've enabled or prevented users from sending voice messages to other UM-enabled users associated with the same UM dial plan, you may also want to:

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