Connect to remote Microsoft Entra joined device

Windows supports remote connections to devices joined to Active Directory s well as devices joined to Microsoft Entra ID using Remote Desktop Protocol (RDP).

Prerequisites

  • Both devices (local and remote) must be running a supported version of Windows.
  • Remote device must have the Connect to and use this PC from another device using the Remote Desktop app option selected under Settings > System > Remote Desktop.
    • Select Require devices to use Network Level Authentication to connect option is recommended.
  • If the user who joined the device to Microsoft Entra ID is the only one who is going to connect remotely, no other configuration is needed. To allow more users or groups to connect to the device remotely, you must add users to the Remote Desktop Users group on the remote device.
  • Ensure Remote Credential Guard is turned off on the device you're using to connect to the remote device.

Connect with Microsoft Entra authentication

Microsoft Entra authentication can be used on the following operating systems for both the local and remote device:

There's no requirement for the local device to be joined to a domain or Microsoft Entra ID. As a result, this method allows you to connect to the remote Microsoft Entra joined device from:

Microsoft Entra authentication can also be used to connect to Microsoft Entra hybrid joined devices.

To connect to the remote computer:

  • Launch Remote Desktop Connection from Windows Search, or by running mstsc.exe.

  • Select Use a web account to sign in to the remote computer option in the Advanced tab. This option is equivalent to the enablerdsaadauth RDP property. For more information, see Supported RDP properties with Remote Desktop Services.

  • Specify the name of the remote computer and select Connect.

    Note

    IP address cannot be used when Use a web account to sign in to the remote computer option is used. The name must match the hostname of the remote device in Microsoft Entra ID and be network addressable, resolving to the IP address of the remote device.

  • When prompted for credentials, specify your user name in user@domain.com format.

  • You're then prompted to allow the remote desktop connection when connecting to a new PC. Microsoft Entra remembers up to 15 hosts for 30 days before prompting again. If you see this dialogue, select Yes to connect.

Important

If your organization has configured and is using Microsoft Entra Conditional Access, your device must satisfy the conditional access requirements to allow connection to the remote computer. Conditional Access policies with grant controls and session controls may be applied to the application Microsoft Remote Desktop (a4a365df-50f1-4397-bc59-1a1564b8bb9c) for controlled access.

Disconnection when the session is locked

The Windows lock screen in the remote session doesn't support Microsoft Entra authentication tokens or passwordless authentication methods like FIDO keys. The lack of support for these authentication methods means that users can't unlock their screens in a remote session. When you try to lock a remote session, either through user action or system policy, the session is instead disconnected and the service sends a message to the user explaining they've been disconnected.

Disconnecting the session also ensures that when the connection is relaunched after a period of inactivity, Microsoft Entra ID reevaluates the applicable conditional access policies.

Connect without Microsoft Entra authentication

By default, RDP doesn't use Microsoft Entra authentication, even if the remote PC supports it. This method allows you to connect to the remote Microsoft Entra joined device from:

Note

Both the local and remote device must be in the same Microsoft Entra tenant. Microsoft Entra B2B guests aren't supported for Remote desktop.

To connect to the remote computer:

  • Launch Remote Desktop Connection from Windows Search, or by running mstsc.exe.
  • Specify the name of the remote computer.
  • When prompted for credentials, specify your user name in either user@domain.com or AzureAD\user@domain.com format.

Tip

If you specify your user name in domain\user format, you may receive an error indicating the logon attempt failed with the message Remote machine is Microsoft Entra joined. If you are signing in to your work account, try using your work email address.

Note

For devices running Windows 10, version 1703 or earlier, the user must sign in to the remote device first before attempting remote connections.

Supported configurations

This table lists the supported configurations for remotely connecting to a Microsoft Entra joined device without using Microsoft Entra authentication:

Criteria Client operating system Supported credentials
RDP from Microsoft Entra registered device Windows 10, version 2004 or later Password, smart card
RDP from Microsoft Entra joined device Windows 10, version 1607 or later Password, smart card, Windows Hello for Business certificate trust
RDP from Microsoft Entra hybrid joined device Windows 10, version 1607 or later Password, smart card, Windows Hello for Business certificate trust

Note

If the RDP client is running Windows Server 2016 or Windows Server 2019, to be able to connect to Microsoft Entra joined devices, it must allow Public Key Cryptography Based User-to-User (PKU2U) authentication requests to use online identities.

Note

When a Microsoft Entra group is added to the Remote Desktop Users group on a Windows device, it isn't honored when the user that belongs to the Microsoft Entra group logs in through RDP, resulting in failure to establish the remote connection. In this scenario, Network Level Authentication should be disabled to allow the connection.

Add users to Remote Desktop Users group

Remote Desktop Users group is used to grant users and groups permissions to remotely connect to the device. Users can be added either manually or through MDM policies:

  • Adding users manually:

    You can specify individual Microsoft Entra accounts for remote connections by running the following command, where <userUPN> is the UPN of the user, for example user@domain.com:

    net localgroup "Remote Desktop Users" /add "AzureAD\<userUPN>"

    In order to execute this command, you must be a member of the local Administrators group. Otherwise, you may see an error similar to There is no such global user or group: <name>.

  • Adding users using policy:

    Starting in Windows 10, version 2004, you can add users to the Remote Desktop Users using MDM policies as described in How to manage the local administrators group on Microsoft Entra joined devices.

How to use Remote Desktop