Integration with Dynamics 365 Supply Chain Management
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
Enabled for | Public preview | Early access | General availability |
---|---|---|---|
Users by admins, makers, or analysts | - | - | Oct 23, 2020 |
Business value
When technicians are conducting a service call, they often need to create purchase orders to order parts for their customers. This feature integrates Field Service with Dynamics 365 Supply Chain Management purchase orders to make it more seamless for technicians to purchase parts and increase first-time fix rates.
Feature details
With this feature, technicians using Field Service can easily and seamlessly initiate purchase orders that flow into Dynamics 365 Supply Chain Management without switching apps or initiating manual workflows outside of Dynamics 365.
Note
This feature is available in Unified Interface only.