Manage Bing Maps for your organization

Applies To: Dynamics CRM 2013

Learn how you can manage Bing Maps for your entire CRM organization. When Bing Maps is turned on, people see a map of a customer’s location when they view contacts, leads, or accounts.

Enter a Bing Maps license key (on-premises only)

Microsoft Dynamics CRM (on-premises) organizations need to enter a Bing Maps license key. Go to the Bing Maps licensing page for details on how to get a key.

1. Make sure that you have the System Administrator or System Customizer security role or equivalent permissions. 

   Check your security role

   1. Follow the steps in View your user profile.

   2. Don’t have the correct permissions? Contact your system administrator.

2. Follow the steps for the app you’re using.

   If using the CRM web application

   1.  On the nav bar, click or tap Microsoft Dynamics CRM > Settings.

   2. Click or tap System Settings.

   3. On the General tab, scroll down to Enable Bing Maps > Please enter Bing Maps key, and enter the license key.

   4. Click or tap OK.

   If using CRM for Outlook

   1. In the Navigation Pane, click or tap Settings > System > Administration.

   2. Click or tap System Settings.

   3. On the General tab, scroll down to Enable Bing Maps > Please enter Bing Maps key, and enter the license key.

   4. Click or tap OK.

Turn Bing Maps on or off for your organization

1. Make sure that you have the System Administrator or System Customizer security role or equivalent permissions. 

   Check your security role

   1. Follow the steps in View your user profile.

   2. Don’t have the correct permissions? Contact your system administrator.

2. Follow the steps for the app you’re using.

   If using the CRM web application

   1.  On the nav bar, click or tap Microsoft Dynamics CRM > Settings.

   2. Click or tap System Settings.

   3. On the General tab, scroll down to Enable Bing Maps > Show Bing Maps on forms, and then select Yes or No.

   4. Click or tap OK.

   If using CRM for Outlook

   1. In the Navigation Pane, click or tap Settings > System > Administration.

   2. Click or tap System Settings.

   3. On the General tab, scroll down to Enable Bing Maps > Show Bing Maps on forms, and then select Yes or No.

   4. Click or tap OK.

Languages supported in Microsoft Dynamics CRM for viewing Bing Maps

The following table contains a list of all languages supported in CRM for viewing Bing maps. If the language is listed, the Bing map is shown on the form, such as account, contact or lead, in your language. If the language is not listed, the map is not shown on the form. Instead, the link Click here to view the map is provided on the form. When you click or tap this link, you are taken directly to Bing Maps. Bing Maps are not available in all countries, regions, or languages. You may not be able to see the map in your language, if it is not supported by Bing Maps. For a list of supported languages, countries and regions, see Bing Maps documentation.

See Also

Administration Guide for Microsoft Dynamics CRM 2013
Use Bing Maps to view a location

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