Install or upgrade Microsoft Dynamics CRM Server
Applies To: Dynamics 365 (on-premises), Dynamics CRM 2016
This section explains how to install Microsoft Dynamics CRM Server 2016. In addition, there is installation troubleshooting information.
Important
There is additional information in the Microsoft Dynamics CRM 2016 and Microsoft Dynamics CRM Online Readme.
Components installed during Microsoft Dynamics Server 2016 Setup
This section describes what is installed during Microsoft Dynamics CRM Server 2016 Setup.
Microsoft Dynamics CRM Server 2016 installed configuration components
When you install Microsoft Dynamics CRM Server 2016, by default Setup creates a folder structure under SystemDrive:\ Program Files\Microsoft Dynamics CRM\. Additional components include the following.
All of the following web components are added during a Full Server role installation. During an individual role installation, fewer or none of these components are installed on the server.
Component |
Name |
Description |
|---|---|---|
Application Pool |
CRMAppPool |
Microsoft Dynamics CRM Server 2016 Setup creates a separate application pool for the deployment. |
Application Pool |
CRMDeploymentServiceAppPool |
Setup creates a separate application pool for the Deployment Web Service. |
Site |
Microsoft Dynamics CRM |
Website forthe deployment. |
Applications |
XRMDeployment |
Facilitates the implementation of XRM deployments. |
Applications |
Help |
Services the Help system for the application. |
Setup creates or can use pre-existing active directory groups to manage permissions as described in the following table.
Group |
Description |
|---|---|
PrivReportingGroup |
Privileged user group for reporting functions. This group is created during Microsoft Dynamics CRM Server 2016 Setup and configured during Microsoft Dynamics CRM Reporting Extensions Setup. |
PrivUserGroup |
Privileged user group for special administrative functions, including CRMAppPool identity (domain user or Network Service). The users who configure Microsoft Dynamics 365 Server must be added to this group. |
SQLAccessGroup |
All server processes/service accounts that require access to SQL Server, including CRMAppPool identity (domain user or Network Service). Members of this group have db_owner permission on the Microsoft Dynamics 365 databases. |
ReportingGroup |
All Microsoft Dynamics 365 users are included in this group. This group is updated automatically as users are added and removed from the deployment. By default, all Microsoft Dynamics 365 Reporting Services reports grant Browse permission to this group. |
All of the following services are added during a Full Server role installation. During an individual role installation, fewer or none of these services are installed on the server.
Service |
Description |
|---|---|
Microsoft Dynamics 365 Asynchronous Processing Service |
Services asynchronous processes such as bulk email and workflow. |
Microsoft Dynamics 365 Asynchronous Processing Service (maintenance) |
Services asynchronous maintenance such as encryption key generation for authentication and database deletion clean up. |
Microsoft Dynamics 365 Unzip Service |
Handles the uncompressing of zipped files for data import. This service is installed as part of the Web Application Server role. |
Microsoft Dynamics 365 Sandbox Processing Service |
The Sandbox Processing Service server role enables an isolated environment to allow for the execution of custom code, such as plug-ins. |
Microsoft Dynamics 365 Monitoring Service |
Monitors all Microsoft Dynamics 365 Server roles that are installed on the local computer. With this release of Microsoft Dynamics 365, the service is used to detect expired digital certificates that may affect Microsoft Dynamics 365 services that are running in the deployment. The Monitoring Service does not perform any other monitoring tasks and does not transmit information outside the computer where the service is running. The Monitoring Service is installed with the installation of any Microsoft Dynamics 365 Server role and records events under the MSCRMMonitoringServerRole source in the Event log. |
Microsoft Dynamics 365 VSS Writer |
Provides an interface to back up and restore Microsoft Dynamics 365 data by using the Windows Server Volume Shadow Copy Service (VSS) infrastructure. |
Note
To stay up to date with the current release, customers of Microsoft Dynamics CRM 2016 (on-premises) should download and apply the December 2016 Service Pack for Microsoft Dynamics 365 (on-premises). As part of the update, the application name changes to Microsoft Dynamics 365. More information: What is Dynamics 365 and how do I get it?
The following SQL Server components are added.
Component |
Name |
Description |
|---|---|---|
Databases |
MSCRM_CONFIG OrganizationName_MSCRM |
Microsoft SQL Server Setup creates the SystemDrive:\Program Files\Microsoft SQL Server\MSSQL<ver>\MSSQL\Data\ folder and Microsoft Dynamics CRM Server 2016 Setup installs the configuration database and organization databases in it. |
SQL Server Jobs |
MSCRM_CONFIG.SiteWideCleanup |
Microsoft Dynamics CRM Server 2016 Setup creates one SQL Server job that is used for maintenance. |
Logins |
PrivReportingGroup ReportingGroup SQLAccessGroup MSCRMSqlLogin |
Microsoft Dynamics CRM Server 2016 Setup creates SQL Server logins for the PrivReportingGroup, ReportingGroup, and SQLAccessGroupActive Directory groups that are created. MSCRMSqlLogin is used for time zone conversions when you use dashboards and charts, and do queries using Advanced Find. When Microsoft SQL Server is enabled to use common language runtime (CLR), this can significantly improve performance for those features. Note By default, CLR is not enabled in Microsoft SQL Server. For more information about how to enable CLR, see Enabling CLR Integration. |
Other software installed during setup
If not already installed, the following software is installed for a Full Server during Microsoft Dynamics CRM Server 2016 Setup:
Note
The installation of some of these items such as Microsoft .NET Framework and SQL System Clr Types may require you to restart your computer before you can continue to run Microsoft Dynamics CRM Server 2016 Setup.
Microsoft SQL Reporting Service Report Viewer Control
Microsoft SQL Server Native Client
SQL System Clr Types
SQL Server Management Objects
Microsoft Application Error Reporting Tool
Microsoft Visual C++ Runtime Library
Windows Server Web Server Role
Windows Search
Microsoft .NET Framework 4, which includes the following components:
Microsoft .NET Framework 4.5.2 (required by Microsoft Dynamics 365 Server)
Windows Workflow Foundation (required by Microsoft Dynamics 365 Server)
Windows Presentation Foundation
Windows Communication Foundation (WCF) (required by Microsoft Dynamics 365 Server)
Microsoft Chart Controls for Microsoft .NET Framework
Windows PowerShell
Microsoft URL Rewrite Module for IIS
File Server Resource Manager
The following topics describe step-by-step procedures to install Microsoft Dynamics CRM Server 2016 or upgrade from an earlier version.
In This Section
Microsoft Dynamics CRM Server installation
Upgrading Microsoft Dynamics CRM Server
Configure IFD for Microsoft Dynamics 365
Troubleshooting installation and upgrade
See Also
Installing on-premises Dynamics CRM
Install or upgrade Language Packs
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