Turning Off Messaging Records Management

Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

 

Applies to: Exchange Server 2007, Exchange Server 2007 SP1, Exchange Server 2007 SP2, Exchange Server 2007 SP3

This topic explains how to use the Exchange Management Console and the Exchange Management Shell in Microsoft Exchange Server 2007 to turn off messaging records management (MRM) for mailboxes, servers, or an entire organization.

Removing Managed Folders and Policies from Mailboxes

In Exchange Server 2007 Service Pack 1 (SP1), you can use the Set-Mailbox cmdlet with the RemoveManagedFolderAndPolicy switch to remove all MRM policies and attributes from a mailbox. When you use this command, the following tasks are performed:

  • MRM policies and MRM properties from any managed folders that were created as part of any MRM policies are removed

  • Managed folders that are empty are removed from the mailbox

  • Managed folders that contain items are converted to standard folders

To use the Exchange Management Shell to remove managed folders and managed folder mailbox policies from mailboxes

  1. Start the Exchange Management Shell.

  2. Type the following command:

    Set-Mailbox -Identity jpeoples -RemoveManagedFolderAndPolicy
    

Note

You can remove the managed folder mailbox policy from a mailbox without affecting its managed folders by using the following command: Set-Mailbox -Identity jpeoples -ManagedFolderMailboxPolicy:$null.

For more information about the Set-Mailbox command, see Set-Mailbox.

Putting Mailboxes on Retention Hold

You can place mailboxes on retention hold to turn off messaging records management, such as when users are on vacation.

To use the Exchange Management Console to put a mailbox on retention hold

  1. Start the Exchange Management Console.

  2. In the console tree, expand Recipient Configuration, and then click Mailbox.

  3. Right-click the mailbox that you want to put on retention hold, and then click Properties. The Properties page for the mailbox appears.

  4. Click Messaging Records Management, and then click Properties. The Messaging Records Management page appears.

  5. Select the check box labeled Enable retention hold for items in this mailbox.

  6. Select the Start date check box, and then select a date and time to start retention hold.

  7. Select the End date check box, and then select a date and time to end retention hold.

  8. Click OK.

To use the Exchange Management Shell to put a mailbox on retention hold

  1. Start the Exchange Management Shell.

  2. Type the following command:

    Set-Mailbox -Identity jpeoples -RetentionHoldEnabled $true -StartDateForRetentionHold 09-14-2006 -EndDateForRetentionHold 10-1-2006
    

Turning Off Messaging Records Management Temporarily for Individual Servers

There are two ways in which you can stop the managed folder assistant from running on a server:

  • Clear its schedule in the Exchange Management Console.

  • Set the ManagedFolderAssistantSchedule parameter of the Set-MailboxServer command to $null in the Exchange Management Shell.

When you stop the server's managed folder assistant, managed content settings are no longer applied to managed folders on that server. No new managed custom folders are created, and retention and journaling policies are not enforced. However, folder quotas continue to be enforced.

Turning Off Messaging Records Management Permanently for an Entire Organization

To eliminate messaging records management for an organization, delete all its managed custom folders and delete all managed folder mailbox policies. After this has been completed, folder quotas, retention, and journaling policies are not enforced, and the messaging records management root folder and all the managed custom folders are converted into normal folders that can be moved, renamed, or deleted by the user.

For a detailed description about how to turn off messaging records management in Exchange 2007, see How to Permanently Turn Off Messaging Records Management for an Organization.

Note

If the user chooses to delete all the managed custom folders in the Managed Folders root folder, the Managed Folders root folder is converted into a normal folder—one that can be moved, renamed, or deleted like any other folder.

If the user does not delete all the managed custom folders in the Managed Folders root folder, the Managed Folders root folder will remain protected from moves, renaming, and deletions.