System Center Service Manager için sistem gereksinimleri

Önemli

Service Provider Foundation (SPF), System Center 2025'ten kaldırılıyor. Ancak SPF 2022, System Center 2025 bileşenleriyle çalışmaya devam edecektir.

Bu makalede, System Center 2025 - Service Manager (SM) için sistem gereksinimleri ayrıntılı olarak açıklanır.

Not

Önceki sürümlerden farklı olarak, SM 2025 için Analysis Management Nesnesi kaldırılır.

System Center 2025 - Service Manager için sistem gereksinimleri

Aşağıdaki bölümlerde SM 2025 için genel performans ve ölçeklenebilirlik kılavuzu açıklanır ve çeşitli iş yükleri için donanım yapılandırmaları önerilir. System Center 2025 esnek ve ölçeklenebilir olacak şekilde oluşturulduğundan, belirli senaryoların donanım gereksinimleri burada sunulan yönergelerden farklı olabilir.

Service Manager için kapasite sınırları

Service Manager'ın test edilen kapasite sınırları hakkında bilgi edinmek için Dağıtım senaryoları için yapılandırmalar bölümünü okuyun.

Desteklenen birlikte kullanım

Yükseltmeleri basitleştirmeye yardımcı olmak için, aşağıdaki System Center bileşenleriyle Service Manager 2025 bağlayıcılarını kullanabilirsiniz.

  • System Center 2022/2025 Virtual Machine manager
  • System Center 2022/2025 Operations Manager
  • System Center 2022/2025 Configuration Manager (yalnızca geçiş senaryosu sırasında)
  • System Center Configuration Manager CB sürümleri
    • 1511, 1602, 1606, 1710, 1802, 1806 to 2103, 2107, 2111, 2203, 2207, 2211, 2303, 2309, 2403

Donanım

Sunucular İşlemci (min.) İşlemci (ön.) RAM (min.) RAM (ön.) Sabit disk alanı (min.) Sabit disk alanı (ön.)
Service Manager Yönetim Sunucusu 4 Çekirdek 2,66 GHz CPU 4 Çekirdek 2,66 GHz CPU 8 GB 8 GB 10 GB 10 GB
Service Manager Veritabanı 8 Çekirdek 2,66 GHz CPU 8 Çekirdek 2,66 GHz CPU 8 GB 32 GB 80 GB 80 GB
Service Manager Veri Ambarı Yönetim Sunucusu 4 Çekirdek 2,66 GHz CPU 4 Çekirdek 2,66 GHz CPU 8 GB 16 GB 10 GB 10 GB
Service Manager Veri Ambarı Veritabanları 8 Çekirdek 2,66 GHz CPU 8 Çekirdek 2,66 GHz CPU 8 GB 32 GB 400 GB 400 GB
Service Manager Konsolu 2 Çekirdek 2 GHz CPU 2 Çekirdek 2 GHz CPU 4 GB 4 GB 10 GB 10 GB
Service Manager Self Servis Portalı (tek başına) 4 Çekirdek 2,66 GHz CPU 8 Çekirdek 2,66 GHz CPU 8 GB 16 GB 80 GB 80 GB
Service Manager Self Servis Portalı + İkincil Yönetim Sunucusu (Önerilen) 8 Çekirdek 2,66 GHz CPU 8 Çekirdek 2,66 GHz CPU 16 GB 32 GB 80 GB 80 GB

Yazılım gereksinimleri

Bileşen Gereksinim
Service Manager yönetim sunucusu Yönetim sunucusunun gereksinimleri: Windows Server için .NET Framework 3.5 SP1 için ADO.NET Data Services Güncelleştirmesi; SQL Server Yerel istemcisi

Yönetim sunucusunun Windows'un 64 bit sürümüne yüklenmesi gerekir.
Veri ambarı yönetim sunucusu Ambar yönetim sunucusu şunları gerektirir: SQL Server Yerel istemcisi

Veri ambarı yönetim sunucusu Windows'un 64 bit sürümüne yüklenmelidir.
Service Manager/veri ambarı veritabanları Service Manager veya veri ambarı veritabanları şunları gerektirir: SQL Server Reporting Services (SSRS).

SQL Server ve Analysis Services harmanlama ayarları Service Manager veritabanını, veri ambarı veritabanını, analysis services veritabanını ve Reporting Services veritabanını barındıran bilgisayarlar için aynı olmalıdır.
Service Manager konsolu Konsol şunları gerektirir: Konsol bilgisayarında OLAP veri küplerini görüntülemek için Microsoft Excel; Windows Server için .NET Framework 3.5 SP1 için Veri Hizmetleri Güncelleştirmesi'ne ADO.NET.

Konsol, Windows'un 64 bit sürümüne yüklenebilir.
Self Servis portalı Self Servis Portal sunucusu şunları gerektirir: Windows 2016 sunucusu veya üstü; IIS rolü ve ASP.NET 4.5 etkin.

Sunucu makinesini Service Manager SDK Hizmeti'nin çalıştığı etki alanına ekleyin. İdeal olarak, birincil veya ikincil sunucuda.
Self servis kullanan makineler Self-Service Portal için 1024 X 768 üzerinde bir ekran çözünürlüğü gerekir.

Desteklenen tarayıcılar: Microsoft Edge 121 ve üzeri; Microsoft Internet Explorer 10 ve 11; Mozilla Firefox 42 ve üzeri; Google Chrome 121 ve üzeri.
SQL Server Reporting Services SSRS'yi barındıran bilgisayarın veri ambarı yönetim sunucusunu barındıran bilgisayarda olmadığı bir dağıtım topolojisinde, genel derleme önbelleğine Microsoft.EnterpriseManagement.Reporting.Code eklemeniz gerekir. El ile uygulanan adımlar hakkında bilgi edinin.

Ek notlar

  • Operations Manager - Service Manager, bir Operations Manager ortamından uyarıları ve yapılandırma öğelerini içeri aktarma özelliğine sahiptir. Hem Service Manager'ı hem de Operations Manager'ı aynı ortama yükleme hakkında bilgi edinin. Operations Manager için bir veri reyonu oluşturabilirsiniz.

  • Configuration Manager - Service Manager yapılandırma öğelerini bir Configuration Manager ortamından içeri aktarabilir.

  • Ağ gereksinimleri - Bilgi bankası makalelerinin içinden dış içeriği görüntülemek için, Service Manager konsolunu barındıran bilgisayarların doğrudan veya ara sunucu üzerinden İnternet erişimi olmalıdır.

  • SMTP sunucusu- Bildirim özelliğini kullanmak ve e-posta yoluyla olay oluşturmak için Basit Posta Aktarım Protokolü (SMTP) sunucusuna erişiminiz olmalıdır.

  • Windows güvenli modu- Service Manager çalışmaz ve Windows Server güvenli modda çalışıyorsa Service Manager tarafından kullanılan hizmetler başlatılmaz. Güvenli moddayken Service Manager hizmetlerini el ile başlatmayı denerseniz, hizmetler başlatılamaz ve olay günlüğüne bir hata yazılır.

SQL Server gereksinimleri

Microsoft SQL Server, System Center - Service Manager tarafından oluşturulan veritabanlarını barındırmaktadır. Ayrıca System Center 2025 - Service Manager, Microsoft Çevrimiçi Analitik İşleme (OLAP) küpleriyle çalışmak için SQL Server Analysis Services (SSAS) gerektirir. System Center 2025 - Service Manager raporlamasını desteklemek için SQL Server Reporting Services (SSRS) gereklidir.

SQL Server ortamınızın System Center 2025 yüklemesini veya yükseltmesini desteklemeye hazır olup olmadığını değerlendirmek için bu bilgileri kullanın. System Center'ın bir veya birden çok bileşenini dağıtırken bu bilgileri kullanın.

Not

Yükleme sırasında, Service Manager ve veri ambarı veritabanlarını barındıracak SQL Server çalıştıran bilgisayarlarda SQL Server tam metin araması'nı seçin.

SQL Server sürüm desteği

Not

  • SM, SSAS modu Tablolu'yu desteklemez. SQL Server yüklemesi sırasında SSAS modunu Çok boyutlu olarak seçin.
  • DESTEKLENEN SQL sürümleri için şu anda Microsoft tarafından desteklenen hizmet paketlerini kullanın.
  • Service Manager 2025, CU8 veya üzeri ile SQL 2019'un desteklemektedir; ancak SQL 2019 RTM'yi desteklemez.
  • SQL 2019 (CU8 veya üzeri) ile ODBC 17.3 - 17.10.6 ve MSOLEDBSQL 18.2 - 18.7.2 kullanın.
System Center Bileşeni Toplu Güncelleştirme 8 ile SQL Server 2019 SQL Server 2022
Service Manager
Veri Ambarı veritabanı

Not

System Center 2025 - Service Manager, MultiSubnetFailover parametresini desteklemez. Bu parametre System Center 2025 - Service Manager bağlantı dizesi'lerinde kullanılmaz.

Güncelleştirmelere izin ver

System Center 2025 - Service Manager'ı yüklemek veya yükseltmek için, veritabanlarını barındıran SQL Server çalıştıran bilgisayarların güncelleştirmelere izin verecek şekilde yapılandırılması gerekir. Güncelleştirmelere izin verilmiyorsa System Center 2025 - Service Manager Kurulumu tamamlanmaz ve yüklemenin Veritabanı oluşturma aşamasında aşağıdaki hata iletisi görüntülenir:

Müşteri eylemi yürütülürken bir hata oluştu: _ExecuteSqlScripts. Bu yükseltme denemesi, kalıcı değişiklikler yapılmadan önce başarısız oldu. Yükseltme işlemi, sistemin orijinal durumuna başarıyla geri alındı. Düzeltmeler yapıldıktan sonra bu rol için yükseltmeyi yeniden deneyebilirsiniz.

SQL Server'da allow updates durumunu, SQL Server Management Studio içinden aşağıdaki depolanan yordamı yürüterek denetleyebilirsiniz:

sp_configure 'allow updates'

Sonuçlar tablosunda run_value değerini inceleyin. Çalıştırma değerinin değeri 1 ise, aşağıdaki saklı yordamla değeri yeniden 0 olarak ayarlayın ve Kurulum'u yeniden çalıştırın.

sp_configure 'allow updates',0 reconfigure with override

Service Manager veritabanları için AlwaysOn Kullanılabilirlik Grupları ile ilgili dikkat edilmesi gerekenler

SQL Server AlwaysOn Kullanılabilirlik Grupları işlevselliği System Center 2025 - Service Manager tarafından desteklenir.

Service Manager'ı AlwaysOn kullanılabilirlik gruplarıyla yükleme hakkında daha fazla bilgi için buraya bakın.

SQL 2019'a yükseltme

Aşağıdaki adımlar SQL 2019'a yükseltme hakkında bilgi sağlar.

Not

  • SQL 2019 ile Toplu Güncelleştirme 8 (CU8) veya üzerini kullanmanız gerekir.
  • ODBC 17.3 - 17.10.4.1 ve MSOLEDBSQL 18.2 - 18.6.6 kullanın.
  • SQL 2019'a yükseltme işlemi raporlama hizmetlerini kaldırır; yedekleme raporlama veritabanı ve şifreleme anahtarları gibi gerekli raporların geçirilmesini sağlayın.

SQL 2017'den 2019'a yükseltmek için aşağıdaki adımları kullanın:

  1. SQL 2019'a yükseltin.
  2. SQL 2019 raporlama hizmetlerini (SSRS) yükleyin, mevcut raporlama veritabanını kullanmak için raporlama hizmetleri yapılandırma yöneticisini başlatın ve şifreleme anahtarlarını geri yükleyin. Web hizmeti URL'sini ve Web portalı URL'sini yapılandırın.
  3. SQL 2019 için yükseltme işlemini başlatmadan önce sahip olduğunuz raporlama sunucusu Web hizmeti sanal dizini ve Web portalı URL'si için aynı değerleri kullanın.
  4. SSRS'yi burada paylaşılan ayrıntılara göre yapılandırın.
  5. [İsteğe bağlı] CLR sıkı güvenliğini etkinleştirmek için Service Manager veritabanlarının her birinde aşağıdaki betiği çalıştırın. Varsayılan olarak, SQL 2019'a yükseltildikten sonra CLR katı güvenliği devre dışı bırakılır.

SQL 2022'ye yükseltme

Aşağıdaki adımlar SQL 2022'ye yükseltme hakkında bilgi sağlar.

Not

  • SQL 2022 ile Toplu Güncelleştirme 8 (CU8) veya üzerini kullanmanız gerekir.
  • ODBC 17.3 - 17.10.4.1 ve MSOLEDBSQL 18.2 - 18.6.6 kullanın.
  • SQL 2022'ye yükseltme işlemi raporlama hizmetlerini kaldırır; yedekleme raporlama veritabanı ve şifreleme anahtarları gibi gerekli raporların geçirilmesini sağlayın.

SQL 2019'dan 2022'ye yükseltmek için aşağıdaki adımları kullanın:

  1. SQL 2022'ye yükseltin.
  2. SQL 2022 raporlama hizmetlerini (SSRS) yükleyin, mevcut raporlama veritabanını kullanmak için raporlama hizmetleri yapılandırma yöneticisini başlatın ve şifreleme anahtarlarını geri yükleyin. Web hizmeti URL'sini ve Web portalı URL'sini yapılandırın.
  3. SQL 2022 için yükseltme işlemini başlatmadan önce sahip olduğunuz raporlama sunucusu Web hizmeti sanal dizini ve Web portalı URL'si için aynı değerleri kullanın.
  4. SSRS'yi burada paylaşılan ayrıntılara göre yapılandırın.
  5. [İsteğe bağlı] CLR sıkı güvenliğini etkinleştirmek için Service Manager veritabanlarının her birinde aşağıdaki betiği çalıştırın. VARSAYıLAN olarak, SQL 2022'ye yükseltildikten sonra CLR katı güvenliği devre dışı bırakılır.

CLR katı güvenliğini etkinleştirme

isteğe bağlı. CLR sıkı güvenliğini etkinleştirmek için aşağıdaki betiği kullanın.

-- Do this only for SQL server version 2017 and more
IF( convert(int, SERVERPROPERTY('ProductMajorVersion')) > 13 )
BEGIN
DECLARE @Hash1 BINARY(64), @ClrName1 NVARCHAR(4000);
set @Hash1 = HASHBYTES(N'SHA2_512', 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set        @ClrName1 = CONVERT(NVARCHAR(4000), 'Microsoft.EnterpriseManagement.Sql.DataAccessLayer');        

-- Drop trusted assembly if exists
IF EXISTS (select * from sys.trusted_assemblies where description = @ClrName1)
BEGIN
EXEC SYS.sp_drop_trusted_assembly @Hash1
END        

--Add to trusted assembly
EXEC SYS.SP_ADD_TRUSTED_ASSEMBLY @Hash1, @ClrName1        
END
GO

-- Do this only for SQL server version 2017 and more
IF( convert(int, SERVERPROPERTY('ProductMajorVersion')) > 13 )
BEGIN
DECLARE @Hash BINARY(64), @ClrName NVARCHAR(4000);
set  @Hash = HASHBYTES(N'SHA2_512', 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set        @ClrName = CONVERT(NVARCHAR(4000), 'Microsoft.EnterpriseManagement.Sql.UserDefinedDataType');

-- Drop trusted assembly if exists
IF EXISTS (select * from sys.trusted_assemblies where description = @ClrName)
BEGIN
EXEC SYS.sp_drop_trusted_assembly @Hash
END        

--Add to trusted assembly
EXEC SYS.SP_ADD_TRUSTED_ASSEMBLY @Hash, @ClrName        
END
GO

Sunucu işletim sistemi

Windows Server işletim sisteminin aşağıdaki sürümleri desteklenir.

System Center bileşeni Windows Server 2019 Standard, Datacenter Windows Server 2019 Server Core Windows Server 2022 Standard, Datacenter Windows Server 2022 Server Core Windows Server 2025 Standard, Datacenter Windows Server 2025 Server Core
Service Manager Yönetim Sunucusu
Service Manager Veri Ambarı Yönetim Sunucusu
Service Manager Veritabanı veya Veri Ambarı Veritabanı
Service Manager Self Servis Portalı (HTML 5)

İstemci işletim sistemi

Aşağıdaki Windows istemci işletim sistemi sürümleri Service Manager konsolu için desteklenir.

System Center istemci tarafı bileşenleri Windows Server® 2019 Standard, Datacenter Enterprise Windows Server® 2022 Standard, Datacenter Enterprise Windows Server® 2025 Standard, Datacenter Windows 10 Windows 11
Service Manager Konsolu

Desteklenen .NET Sürümleri

Service Manager için aşağıdaki .NET sürümleri desteklenir.

System Center bileşeni .NET 3.5 SP1 .NET 4 .NET 4.5 .NET 4.5.1 .Net 4.5.2 .NET 4.6 .NET 4.6.1 .NET 4.7 .NET 4.8
Service Manager Yönetim Sunucusu
Service Manager Veri Ambarı Yönetim Sunucusu
Service Manager konsolu
Service Manager Self Servis Portalı

Desteklenen PowerShell Sürümleri

Aşağıdaki PowerShell sürümleri Service Manager için desteklenir.

System Center Bileşeni Windows PowerShell 4.0 Windows PowerShell 5.0
Service Manager Konsolu
Service Manager Yönetim Sunucusu
Service Manager Veri Ambarı Yönetim Sunucusu

Bu makalede, System Center 2022 - Service Manager (SM) için sistem gereksinimleri ayrıntılı olarak açıklanır.

Not

Önceki sürümlerden farklı olarak, SM 2022 için önkoşul olarak Rapor Görüntüleyicisi araçlarını /SQL Server 2014 için Microsoft CLR Türleri'ni el ile yüklemeniz gerekmez.

System Center 2022 - Service Manager için sistem gereksinimleri

Aşağıdaki bölümlerde SM 2022 için genel performans ve ölçeklenebilirlik kılavuzu açıklanır ve çeşitli iş yükleri için donanım yapılandırmaları önerilir. System Center 2022 esnek ve ölçeklenebilir olacak şekilde oluşturulduğundan, belirli senaryoların donanım gereksinimleri burada sunulan yönergelerden farklı olabilir.

Service Manager için kapasite sınırları

Service Manager'ın test edilen kapasite sınırları hakkında bilgi edinmek için Dağıtım senaryoları için yapılandırmalar bölümünü okuyun.

Desteklenen birlikte kullanım

Yükseltmeleri basitleştirmeye yardımcı olmak için, aşağıdaki System Center bileşenleriyle Service Manager 2022 bağlayıcılarını kullanabilirsiniz.

  • System Center 2019/2022 Virtual Machine manager
  • System Center 2019/2022 Orchestrator
  • System Center 2019/2022 Operations Manager
  • System Center 2019/2022 Configuration Manager (yalnızca geçiş senaryosu sırasında)
  • System Center Configuration Manager CB sürümleri
    • 1511, 1602, 1606, 1710, 1802, 1806 - 2103, 2107

Donanım

Sunucular İşlemci (min.) İşlemci (ön.) RAM (min.) RAM (ön.) Sabit disk alanı (min.) Sabit disk alanı (ön.)
Service Manager Yönetim Sunucusu 4 Çekirdek 2,66 GHz CPU 4 Çekirdek 2,66 GHz CPU 8 GB 8 GB 10 GB 10 GB
Service Manager Veritabanı 8 Çekirdek 2,66 GHz CPU 8 Çekirdek 2,66 GHz CPU 8 GB 32 GB 80 GB 80 GB
Service Manager Veri Ambarı Yönetim Sunucusu 4 Çekirdek 2,66 GHz CPU 4 Çekirdek 2,66 GHz CPU 8 GB 16 GB 10 GB 10 GB
Service Manager Veri Ambarı Veritabanları 8 Çekirdek 2,66 GHz CPU 8 Çekirdek 2,66 GHz CPU 8 GB 32 GB 400 GB 400 GB
Service Manager Konsolu 2 Çekirdek 2 GHz CPU 2 Çekirdek 2 GHz CPU 4 GB 4 GB 10 GB 10 GB
Service Manager Self Servis Portalı (tek başına) 4 Çekirdek 2,66 GHz CPU 8 Çekirdek 2,66 GHz CPU 8 GB 16 GB 80 GB 80 GB
Service Manager Self Servis Portalı + İkincil Yönetim Sunucusu (Önerilen) 8 Çekirdek 2,66 GHz CPU 8 Çekirdek 2,66 GHz CPU 16 GB 32 GB 80 GB 80 GB

Yazılım gereksinimleri

Bileşen Gereksinim
Service Manager yönetim sunucusu Yönetim sunucusunun gereksinimleri: Windows Server için .NET Framework 3.5 SP1 için ADO.NET Data Services Güncelleştirmesi; SQL Server Yerel istemcisi

Yönetim sunucusunun Windows'un 64 bit sürümüne yüklenmesi gerekir.
Veri ambarı yönetim sunucusu Ambar yönetim sunucusu şunları gerektirir: SQL Server Yerel istemcisi

Veri ambarı yönetim sunucusu Windows'un 64 bit sürümüne yüklenmelidir.
Service Manager/veri ambarı veritabanları Service Manager veya veri ambarı veritabanları şunları gerektirir: SQL Server Reporting Services (SSRS); SQL Server Analysis Management Objects.

SQL Server ve Analysis Services harmanlama ayarları Service Manager veritabanını, veri ambarı veritabanını, analysis services veritabanını ve Reporting Services veritabanını barındıran bilgisayarlar için aynı olmalıdır.
Service Manager konsolu Konsol şunları gerektirir: Konsol bilgisayarında OLAP veri küplerini görüntülemek için Microsoft Excel; Windows Server için .NET Framework 3.5 SP1 için ADO.NET Data Services Güncelleştirmesi; SQL Server Analysis Management Objects.

Konsol, Windows'un 64 bit sürümüne yüklenebilir.
Self Servis portalı Self Servis Portal sunucusu şunları gerektirir: Windows 2016 sunucusu veya üstü; IIS rolü ve ASP.NET 4.5 etkin; SQL Server Analysis Management Objects.

Sunucu makinesini Service Manager SDK Hizmeti'nin çalıştığı etki alanına ekleyin. İdeal olarak, birincil veya ikincil sunucuda.
Self servis kullanan makineler Self-Service Portal için 1024 X 768 üzerinde bir ekran çözünürlüğü gerekir.

Desteklenen tarayıcılar: Microsoft Edge; Microsoft Internet Explorer 10 ve 11; Mozilla Firefox 42 ve üzeri; Google Chrome 46 ve üzeri.
SQL Server Reporting Services SSRS'yi barındıran bilgisayarın veri ambarı yönetim sunucusunu barındıran bilgisayarda olmadığı bir dağıtım topolojisinde, genel derleme önbelleğine Microsoft.EnterpriseManagement.Reporting.Code eklemeniz gerekir. El ile uygulanan adımlar hakkında bilgi edinin.

Ek notlar

  • Operations Manager - Service Manager, bir Operations Manager ortamından uyarıları ve yapılandırma öğelerini içeri aktarma özelliğine sahiptir. Hem Service Manager'ı hem de Operations Manager'ı aynı ortama yükleme hakkında bilgi edinin. Operations Manager için bir veri reyonu oluşturabilirsiniz.

  • Configuration Manager - Service Manager yapılandırma öğelerini bir Configuration Manager ortamından içeri aktarabilir.

  • Ağ gereksinimleri - Bilgi bankası makalelerinin içinden dış içeriği görüntülemek için, Service Manager konsolunu barındıran bilgisayarların doğrudan veya ara sunucu üzerinden İnternet erişimi olmalıdır.

  • SMTP sunucusu- Bildirim özelliğini kullanmak ve e-posta yoluyla olay oluşturmak için Basit Posta Aktarım Protokolü (SMTP) sunucusuna erişiminiz olmalıdır.

  • Windows güvenli modu- Service Manager çalışmaz ve Windows Server güvenli modda çalışıyorsa Service Manager tarafından kullanılan hizmetler başlatılmaz. Güvenli moddayken Service Manager hizmetlerini el ile başlatmayı denerseniz, hizmetler başlatılamaz ve olay günlüğüne bir hata yazılır.

SQL Server gereksinimleri

Microsoft SQL Server, System Center - Service Manager tarafından oluşturulan veritabanlarını barındırmaktadır. Ayrıca System Center 2022 - Service Manager, Microsoft Çevrimiçi Analitik İşleme (OLAP) küpleriyle çalışmak için SQL Server Analysis Services (SSAS) gerektirir. System Center 2022 - Service Manager raporlamasını desteklemek için SQL Server Reporting Services (SSRS) gereklidir.

SQL Server ortamınızın System Center 2022 yüklemesini veya yükseltmesini desteklemeye hazır olup olmadığını değerlendirmek için bu bilgileri kullanın. System Center'ın bir veya birden çok bileşenini dağıtırken bu bilgileri kullanın.

Not

Yükleme sırasında, Service Manager ve veri ambarı veritabanlarını barındıracak SQL Server çalıştıran bilgisayarlarda SQL Server tam metin araması'nı seçin.

SQL Server sürüm desteği

Not

  • SM, SSAS modu Tablolu'yu desteklemez. SQL Server yüklemesi sırasında SSAS modunu Çok boyutlu olarak seçin.
  • DESTEKLENEN SQL sürümleri için şu anda Microsoft tarafından desteklenen hizmet paketlerini kullanın.
  • Service Manager 2022, CU8 veya üzeri ile SQL 2019'i destekler; ancak SQL 2019 RTM'yi desteklemez.
  • SQL 2019 (CU8 veya üzeri) ile ODBC 17.3 - 17.10.4.1 ve MSOLEDBSQL 18.2 - 18.6.6 kullanın.
Service Manager SQL Server 2017 Toplu Güncelleştirme 8 ile SQL Server 2019
Service Manager/Veri Ambarı veritabanı

Not

System Center 2022 - Service Manager, MultiSubnetFailover parametresini desteklemez. Bu parametre System Center 2022 - Service Manager bağlantı dizesi'lerinde kullanılmaz.

Güncelleştirmelere izin ver

System Center 2022 - Service Manager'ı yüklemek veya yükseltmek için, veritabanlarını barındıran SQL Server çalıştıran bilgisayarların güncelleştirmelere izin verecek şekilde yapılandırılması gerekir. Güncelleştirmelere izin verilmiyorsa System Center 2022 - Service Manager Kurulumu tamamlanmaz ve yüklemenin Veritabanı oluşturma aşamasında aşağıdaki hata iletisi görüntülenir:

Müşteri eylemi yürütülürken bir hata oluştu: _ExecuteSqlScripts. Bu yükseltme denemesi, kalıcı değişiklikler yapılmadan önce başarısız oldu. Yükseltme işlemi, sistemin orijinal durumuna başarıyla geri alındı. Düzeltmeler yapıldıktan sonra bu rol için yükseltmeyi yeniden deneyebilirsiniz.

SQL Server'da allow updates durumunu, SQL Server Management Studio içinden aşağıdaki depolanan yordamı yürüterek denetleyebilirsiniz:

sp_configure 'allow updates'

Sonuçlar tablosunda run_value değerini inceleyin. Çalıştırma değerinin değeri 1 ise, aşağıdaki saklı yordamla değeri yeniden 0 olarak ayarlayın ve Kurulum'u yeniden çalıştırın.

sp_configure 'allow updates',0 reconfigure with override

Service Manager veritabanları için AlwaysOn Kullanılabilirlik Grupları ile ilgili dikkat edilmesi gerekenler

SQL Server AlwaysOn Kullanılabilirlik Grupları işlevselliği System Center 2022 - Service Manager tarafından desteklenir.

Service Manager'ı AlwaysOn kullanılabilirlik gruplarıyla yükleme hakkında daha fazla bilgi için buraya bakın.

SQL 2017'ye yükseltme

Aşağıdaki adımlar SQL 2017'ye yükseltme hakkında bilgi sağlar.

Not

SQL 2017'ye yükseltme işlemi raporlama hizmetlerini kaldırır; yedekleme raporlama veritabanı ve şifreleme anahtarları gibi gerekli raporların geçirilmesini sağlayın.

SQL 2016'dan 2017'ye yükseltmek için aşağıdaki adımları kullanın:

  1. SQL 2017'ye yükseltin.
  2. SQL 2017 raporlama hizmetlerini (SSRS) yükleyin, mevcut raporlama veritabanını kullanmak için raporlama hizmetleri yapılandırma yöneticisini başlatın ve şifreleme anahtarlarını geri yükleyin. Web hizmeti URL'sini ve Web portalı URL'sini yapılandırın.
  3. SQL 2017 için yükseltme işlemini başlatmadan önce sahip olduğunuz raporlama sunucusu Web hizmeti sanal dizini ve Web portalı URL'si için aynı değerleri kullanın.
  4. SSRS'yi burada paylaşılan ayrıntılara göre yapılandırın.
  5. [İsteğe bağlı] CLR sıkı güvenliğini etkinleştirmek için Service Manager veritabanlarının her birinde aşağıdaki betiği çalıştırın. VARSAYıLAN olarak, SQL 2017'ye yükseltildikten sonra CLR katı güvenliği devre dışı bırakılır.

SQL 2019'a yükseltme

Aşağıdaki adımlar SQL 2019'a yükseltme hakkında bilgi sağlar.

Not

  • SQL 2019 ile Toplu Güncelleştirme 8 (CU8) veya üzerini kullanmanız gerekir.
  • ODBC 17.3 - 17.10.4.1 ve MSOLEDBSQL 18.2 - 18.6.6 kullanın.
  • SQL 2019'a yükseltme işlemi raporlama hizmetlerini kaldırır; yedekleme raporlama veritabanı ve şifreleme anahtarları gibi gerekli raporların geçirilmesini sağlayın.

SQL 2017'den 2019'a yükseltmek için aşağıdaki adımları kullanın:

  1. SQL 2019'a yükseltin.
  2. SQL 2019 raporlama hizmetlerini (SSRS) yükleyin, mevcut raporlama veritabanını kullanmak için raporlama hizmetleri yapılandırma yöneticisini başlatın ve şifreleme anahtarlarını geri yükleyin. Web hizmeti URL'sini ve Web portalı URL'sini yapılandırın.
  3. SQL 2019 için yükseltme işlemini başlatmadan önce sahip olduğunuz raporlama sunucusu Web hizmeti sanal dizini ve Web portalı URL'si için aynı değerleri kullanın.
  4. SSRS'yi burada paylaşılan ayrıntılara göre yapılandırın.
  5. [İsteğe bağlı] CLR sıkı güvenliğini etkinleştirmek için Service Manager veritabanlarının her birinde aşağıdaki betiği çalıştırın. Varsayılan olarak, SQL 2019'a yükseltildikten sonra CLR katı güvenliği devre dışı bırakılır.

CLR katı güvenliğini etkinleştirme

isteğe bağlı. CLR sıkı güvenliğini etkinleştirmek için aşağıdaki betiği kullanın.

-- Do this only for SQL server version 2017 and more
IF( convert(int, SERVERPROPERTY('ProductMajorVersion')) > 13 )
BEGIN
DECLARE @Hash1 BINARY(64), @ClrName1 NVARCHAR(4000);
set @Hash1 = HASHBYTES(N'SHA2_512', 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set        @ClrName1 = CONVERT(NVARCHAR(4000), 'Microsoft.EnterpriseManagement.Sql.DataAccessLayer');        

-- Drop trusted assembly if exists
IF EXISTS (select * from sys.trusted_assemblies where description = @ClrName1)
BEGIN
EXEC SYS.sp_drop_trusted_assembly @Hash1
END        

--Add to trusted assembly
EXEC SYS.SP_ADD_TRUSTED_ASSEMBLY @Hash1, @ClrName1        
END
GO

-- Do this only for SQL server version 2017 and more
IF( convert(int, SERVERPROPERTY('ProductMajorVersion')) > 13 )
BEGIN
DECLARE @Hash BINARY(64), @ClrName NVARCHAR(4000);
set  @Hash = HASHBYTES(N'SHA2_512', 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set        @ClrName = CONVERT(NVARCHAR(4000), 'Microsoft.EnterpriseManagement.Sql.UserDefinedDataType');

-- Drop trusted assembly if exists
IF EXISTS (select * from sys.trusted_assemblies where description = @ClrName)
BEGIN
EXEC SYS.sp_drop_trusted_assembly @Hash
END        

--Add to trusted assembly
EXEC SYS.SP_ADD_TRUSTED_ASSEMBLY @Hash, @ClrName        
END
GO

Sunucu işletim sistemi

Windows Server işletim sisteminin aşağıdaki sürümleri desteklenir.

System Center bileşeni Windows Server 2019 Standard, Datacenter Windows Server 2019 Server Core Windows Server 2022 Standard, Datacenter Windows Server 2022 Server Core
Service Manager Yönetim Sunucusu
Service Manager Veri Ambarı Yönetim Sunucusu
Service Manager Veritabanı veya Veri Ambarı Veritabanı
Service Manager Self Servis Portalı (HTML 5)

İstemci işletim sistemi

Aşağıdaki Windows istemci işletim sistemi sürümleri Service Manager konsolu için desteklenir.

System Center istemci tarafı bileşenleri Windows Server® 2019 Standard, Datacenter Enterprise Windows Server® 2022 Standard, Datacenter Windows 10 Windows 11
Service Manager Konsolu

Desteklenen .NET Sürümleri

Service Manager için aşağıdaki .NET sürümleri desteklenir.

System Center bileşeni .NET 3.5 SP1 .NET 4 .NET 4.5 .NET 4.5.1 .Net 4.5.2 .NET 4.6 .NET 4.6.1 .NET 4.7 .NET 4.8
Service Manager Yönetim Sunucusu
Service Manager Veri Ambarı Yönetim Sunucusu
Service Manager konsolu
Service Manager Self Servis Portalı

Desteklenen PowerShell Sürümleri

Aşağıdaki PowerShell sürümleri Service Manager için desteklenir.

System Center Bileşeni Windows PowerShell 4.0 Windows PowerShell 5.0
Service Manager Konsolu
Service Manager Yönetim Sunucusu
Service Manager Veri Ambarı Yönetim Sunucusu

Bu makalede, System Center 2019 - Service Manager (SM) için sistem gereksinimleri ayrıntılı olarak açıklanır.

System Center 2019 - Service Manager için sistem gereksinimleri

Aşağıdaki bölümlerde SM 2019 için genel performans ve ölçeklenebilirlik kılavuzu açıklanır ve çeşitli iş yükleri için donanım yapılandırmaları önerilir. System Center 2019 esnek ve ölçeklenebilir olacak şekilde oluşturulduğundan, belirli senaryoların donanım gereksinimleri burada sunulan yönergelerden farklı olabilir.

Service Manager için kapasite sınırları

Service Manager'ın test edilen kapasite sınırları hakkında bilgi edinmek için Dağıtım senaryoları için yapılandırmalar bölümünü okuyun.

Desteklenen birlikte kullanım

Yükseltmeleri basitleştirmeye yardımcı olmak için, aşağıdaki System Center bileşenleriyle Service Manager 2019 bağlayıcılarını kullanabilirsiniz.

  • System Center 2016/2019 Virtual Machine manager
  • System Center 2016/2019 Orchestrator
  • System Center 2016/2019 Operations Manager
  • System Center 2016 Configuration Manager (yalnızca geçiş senaryosu sırasında)
  • System Center Configuration Manager CB sürümleri
    • 1511, 1602, 1606, 1710 ve 1802 (Service Manager 2019 RTM ile desteklenir)
    • 1806 - 2103, 2107 (Service Manager 2019 UR2 ve üzeri ile desteklenir)

Donanım

Sunucular İşlemci (min.) İşlemci (ön.) RAM (min.) RAM (ön.) Sabit disk alanı (min.) Sabit disk alanı (ön.)
Service Manager Yönetim Sunucusu 4 Çekirdek 2,66 GHz CPU 4 Çekirdek 2,66 GHz CPU 8 GB 8 GB 10 GB 10 GB
Service Manager Veritabanı 8 Çekirdek 2,66 GHz CPU 8 Çekirdek 2,66 GHz CPU 8 GB 32 GB 80 GB 80 GB
Service Manager Veri Ambarı Yönetim Sunucusu 4 Çekirdek 2,66 GHz CPU 4 Çekirdek 2,66 GHz CPU 8 GB 16 GB 10 GB 10 GB
Service Manager Veri Ambarı Veritabanları 8 Çekirdek 2,66 GHz CPU 8 Çekirdek 2,66 GHz CPU 8 GB 32 GB 400 GB 400 GB
Service Manager Konsolu 2 Çekirdek 2 GHz CPU 2 Çekirdek 2 GHz CPU 4 GB 4 GB 10 GB 10 GB
Service Manager Self Servis Portalı (tek başına) 4 Çekirdek 2,66 GHz CPU 8 Çekirdek 2,66 GHz CPU 8 GB 16 GB 80 GB 80 GB
Service Manager Self Servis Portalı + İkincil Yönetim Sunucusu (Önerilen) 8 Çekirdek 2,66 GHz CPU 8 Çekirdek 2,66 GHz CPU 16 GB 32 GB 80 GB 80 GB

Yazılım gereksinimleri

Bileşen Gereksinim
Service Manager yönetim sunucusu Yönetim sunucusunun gereksinimleri: Windows Server için .NET Framework 3.5 SP1 için ADO.NET Data Services Güncelleştirmesi; SQL Server Yerel istemcisi; Service Manager medyasıyla kullanılabilen Microsoft Rapor Görüntüleyicisi Yeniden Dağıtılabilir.

Yönetim sunucusunun Windows'un 64 bit sürümüne yüklenmesi gerekir.
Veri ambarı yönetim sunucusu Ambar yönetim sunucusu şunları gerektirir: SQL Server Yerel istemcisi

Veri ambarı yönetim sunucusu Windows'un 64 bit sürümüne yüklenmelidir.
Service Manager/veri ambarı veritabanları Service Manager veya veri ambarı veritabanları şunları gerektirir: SQL Server Reporting Services (SSRS); SQL Server Analysis Management Objects.

SQL Server ve Analysis Services harmanlama ayarları Service Manager veritabanını, veri ambarı veritabanını, analysis services veritabanını ve Reporting Services veritabanını barındıran bilgisayarlar için aynı olmalıdır.
Service Manager konsolu Konsol şunları gerektirir: Microsoft Rapor Görüntüleyicisi Yeniden Dağıtılabilir (System Center medyasında kullanılabilir): Konsol bilgisayarında OLAP veri küplerini görüntülemek için Microsoft Excel; Windows Server için Data Services Update for.NET Framework 3.5 SP1'i ADO.NET; SQL Server Analysis Management Objects.

Konsol, Windows'un hem 32 bit hem de 64 bit sürümlerine yüklenebilir.
Self Servis portalı Self Servis Portal sunucusu şunları gerektirir: Windows 2012 R2 sunucusu veya üstü; IIS rolü ve ASP.NET 4.5 etkin; SQL Server Analysis Management Objects.

Sunucu makinesini Service Manager SDK Hizmeti'nin çalıştığı etki alanına ekleyin. İdeal olarak, birincil veya ikincil sunucuda.
Self servis kullanan makineler Self-Service Portal için 1024 X 768 üzerinde bir ekran çözünürlüğü gerekir.

Desteklenen tarayıcılar: Microsoft Edge; Microsoft Internet Explorer 10 ve 11; Mozilla Firefox 42 ve üzeri; Google Chrome 46 ve üzeri.
SQL Server Reporting Services SSRS'yi barındıran bilgisayarın veri ambarı yönetim sunucusunu barındıran bilgisayarda olmadığı bir dağıtım topolojisinde, genel derleme önbelleğine Microsoft.EnterpriseManagement.Reporting.Code eklemeniz gerekir. El ile uygulanan adımlar hakkında bilgi edinin.

Ek notlar

  • Operations Manager - Service Manager, bir Operations Manager ortamından uyarıları ve yapılandırma öğelerini içeri aktarma özelliğine sahiptir. Hem Service Manager'ı hem de Operations Manager'ı aynı ortama yükleme hakkında bilgi edinin. Operations Manager için bir veri reyonu oluşturabilirsiniz.

  • Configuration Manager - Service Manager yapılandırma öğelerini bir Configuration Manager ortamından içeri aktarabilir.

  • Ağ gereksinimleri - Bilgi bankası makalelerinin içinden dış içeriği görüntülemek için, Service Manager konsolunu barındıran bilgisayarların doğrudan veya ara sunucu üzerinden İnternet erişimi olmalıdır.

  • SMTP sunucusu- Bildirim özelliğini kullanmak ve e-posta yoluyla olay oluşturmak için Basit Posta Aktarım Protokolü (SMTP) sunucusuna erişiminiz olmalıdır.

  • Windows güvenli modu- Service Manager çalışmaz ve Windows Server güvenli modda çalışıyorsa Service Manager tarafından kullanılan hizmetler başlatılmaz. Güvenli moddayken Service Manager hizmetlerini el ile başlatmayı denerseniz, hizmetler başlatılamaz ve olay günlüğüne bir hata yazılır.

SQL Server gereksinimleri

Microsoft SQL Server, System Center - Service Manager tarafından oluşturulan veritabanlarını barındırmaktadır. Ayrıca System Center 2019 - Service Manager, Microsoft Çevrimiçi Analitik İşleme (OLAP) küpleriyle çalışmak için SQL Server Analysis Services (SSAS) gerektirir. System Center 2019 - Service Manager raporlamasını desteklemek için SQL Server Reporting Services (SSRS) gereklidir.

SQL Server ortamınızın System Center 2019 yüklemesini veya yükseltmesini desteklemeye hazır olup olmadığını değerlendirmek için bu bilgileri kullanın. System Center'ın bir veya birden çok bileşenini dağıtırken bu bilgileri kullanın.

Not

Yükleme sırasında, Service Manager ve veri ambarı veritabanlarını barındıracak SQL Server çalıştıran bilgisayarlarda SQL Server tam metin araması'nı seçin.

SQL Server sürüm desteği

Not

  • SM, SSAS modu Tablolu'yu desteklemez. SQL Server yüklemesi sırasında SSAS modunu Çok boyutlu olarak seçin.
  • DESTEKLENEN SQL sürümleri için şu anda Microsoft tarafından desteklenen hizmet paketlerini kullanın.
  • Service Manager 2019, CU8 veya üzeri ile SQL 2019'un desteklemektedir; ancak SQL 2019 RTM'yi desteklemez.
  • SQL 2019 (CU8 veya üzeri) ile ODBC 17.3 - 17.10.4.1 ve MSOLEDBSQL 18.2 - 18.6.6 kullanın.
Service Manager SQL Server 2016 ve SP'ler SQL Server 2017 Toplu Güncelleştirme 8 ile SQL Server 2019
Service Manager/Veri Ambarı veritabanı

Not

System Center 2019 - Service Manager, MultiSubnetFailover parametresini desteklemez. Bu parametre System Center 2019 - Service Manager bağlantı dizesi'lerinde kullanılmaz.

Güncelleştirmelere izin ver

System Center 2019 - Service Manager'ı yüklemek veya yükseltmek için, veritabanlarını barındıran SQL Server çalıştıran bilgisayarların güncelleştirmelere izin verecek şekilde yapılandırılması gerekir. Güncelleştirmelere izin verilmiyorsa System Center 2019 - Service Manager Kurulumu tamamlanmaz ve yüklemenin Veritabanı oluşturma aşamasında aşağıdaki hata iletisi görüntülenir:

Müşteri eylemi yürütülürken bir hata oluştu: _ExecuteSqlScripts. Bu yükseltme denemesi, kalıcı değişiklikler yapılmadan önce başarısız oldu. Yükseltme işlemi, sistemin orijinal durumuna başarıyla geri alındı. Düzeltmeler yapıldıktan sonra bu rol için yükseltmeyi yeniden deneyebilirsiniz.

SQL Server'da allow updates durumunu, SQL Server Management Studio içinden aşağıdaki depolanan yordamı yürüterek denetleyebilirsiniz:

sp_configure 'allow updates'

Sonuçlar tablosunda run_value değerini inceleyin. Çalıştırma değerinin değeri 1 ise, aşağıdaki saklı yordamla değeri yeniden 0 olarak ayarlayın ve Kurulum'u yeniden çalıştırın.

sp_configure 'allow updates',0 reconfigure with override

Service Manager veritabanları için AlwaysOn Kullanılabilirlik Grupları ile ilgili dikkat edilmesi gerekenler

SQL Server AlwaysOn Kullanılabilirlik Grupları işlevselliği System Center 2019 - Service Manager tarafından desteklenir.

Service Manager'ı AlwaysOn kullanılabilirlik gruplarıyla yükleme hakkında daha fazla bilgi için buraya bakın.

SQL 2017'ye yükseltme

Aşağıdaki adımlar SQL 2017'ye yükseltme hakkında bilgi sağlar.

Not

SQL 2017'ye yükseltme işlemi raporlama hizmetlerini kaldırır; yedekleme raporlama veritabanı ve şifreleme anahtarları gibi gerekli raporların geçirilmesini sağlayın.

SQL 2016'dan 2017'ye yükseltmek için aşağıdaki adımları kullanın:

  1. SQL 2017'ye yükseltin.
  2. SQL 2017 raporlama hizmetlerini (SSRS) yükleyin, mevcut raporlama veritabanını kullanmak için raporlama hizmetleri yapılandırma yöneticisini başlatın ve şifreleme anahtarlarını geri yükleyin. Web hizmeti URL'sini ve Web portalı URL'sini yapılandırın.
  3. SQL 2017 için yükseltme işlemini başlatmadan önce sahip olduğunuz raporlama sunucusu Web hizmeti sanal dizini ve Web portalı URL'si için aynı değerleri kullanın.
  4. SSRS'yi burada paylaşılan ayrıntılara göre yapılandırın.
  5. [İsteğe bağlı] CLR sıkı güvenliğini etkinleştirmek için Service Manager veritabanlarının her birinde aşağıdaki betiği çalıştırın. VARSAYıLAN olarak, SQL 2017'ye yükseltildikten sonra CLR katı güvenliği devre dışı bırakılır.

SQL 2019'a yükseltme

Aşağıdaki adımlar SQL 2019'a yükseltme hakkında bilgi sağlar.

Not

  • SQL 2019 ile Toplu Güncelleştirme 8 (CU8) veya üzerini kullanmanız gerekir.
  • ODBC 17.3 - 17.10.4.1 ve MSOLEDBSQL 18.2 - 18.6.6 kullanın.
  • SQL 2019'a yükseltme işlemi raporlama hizmetlerini kaldırır; yedekleme raporlama veritabanı ve şifreleme anahtarları gibi gerekli raporların geçirilmesini sağlayın.

SQL 2017'den 2019'a yükseltmek için aşağıdaki adımları kullanın:

  1. SQL 2019'a yükseltin.
  2. SQL 2019 raporlama hizmetlerini (SSRS) yükleyin ve mevcut raporlama veritabanını kullanmak, şifreleme anahtarlarını geri yüklemek için raporlama hizmetleri yapılandırma yöneticisini başlatın. Web hizmeti URL'sini ve Web portalı URL'sini yapılandırın.
  3. SQL 2019 için yükseltme işlemini başlatmadan önce sahip olduğunuz raporlama sunucusu Web hizmeti sanal dizini ve Web portalı URL'si için aynı değerleri kullanın.
  4. SSRS'yi burada paylaşılan ayrıntılara göre yapılandırın.
  5. [İsteğe bağlı] CLR sıkı güvenliğini etkinleştirmek için Service Manager veritabanlarının her birinde aşağıdaki betiği çalıştırın. Varsayılan olarak, SQL 2019'a yükseltildikten sonra CLR katı güvenliği devre dışı bırakılır.

CLR katı güvenliğini etkinleştirme

isteğe bağlı. CLR sıkı güvenliğini etkinleştirmek için aşağıdaki betiği kullanın.

-- Do this only for SQL server version 2017 and more
IF( convert(int, SERVERPROPERTY('ProductMajorVersion')) > 13 )
BEGIN
DECLARE @Hash1 BINARY(64), @ClrName1 NVARCHAR(4000);
set @Hash1 = HASHBYTES(N'SHA2_512', 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set        @ClrName1 = CONVERT(NVARCHAR(4000), 'Microsoft.EnterpriseManagement.Sql.DataAccessLayer');        

-- Drop trusted assembly if exists
IF EXISTS (select * from sys.trusted_assemblies where description = @ClrName1)
BEGIN
EXEC SYS.sp_drop_trusted_assembly @Hash1
END        

--Add to trusted assembly
EXEC SYS.SP_ADD_TRUSTED_ASSEMBLY @Hash1, @ClrName1        
END
GO

-- Do this only for SQL server version 2017 and more
IF( convert(int, SERVERPROPERTY('ProductMajorVersion')) > 13 )
BEGIN
DECLARE @Hash BINARY(64), @ClrName NVARCHAR(4000);
set  @Hash = HASHBYTES(N'SHA2_512', 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set        @ClrName = CONVERT(NVARCHAR(4000), 'Microsoft.EnterpriseManagement.Sql.UserDefinedDataType');

-- Drop trusted assembly if exists
IF EXISTS (select * from sys.trusted_assemblies where description = @ClrName)
BEGIN
EXEC SYS.sp_drop_trusted_assembly @Hash
END        

--Add to trusted assembly
EXEC SYS.SP_ADD_TRUSTED_ASSEMBLY @Hash, @ClrName        
END
GO

Sunucu işletim sistemi

Windows Server işletim sisteminin aşağıdaki sürümleri desteklenir.

System Center bileşeni Windows Server 2016 Standard, Datacenter Windows Server 2016 Server Core Windows Server 2019 Standard, Datacenter Windows Server 2019 Server Core
Service Manager Yönetim Sunucusu
Service Manager Veri Ambarı Yönetim Sunucusu
Service Manager Veritabanı veya Veri Ambarı Veritabanı
Service Manager Self Servis Portalı (HTML 5)

İstemci işletim sistemi

Aşağıdaki Windows istemci işletim sistemi sürümleri Service Manager konsolu için desteklenir.

System Center istemci tarafı bileşenleri Windows Server® 2016 Standard, Datacenter Enterprise Windows Server® 2019 Standard, Veri Merkezi Windows 10 Windows 11
Service Manager Konsolu

Desteklenen .NET Sürümleri

Service Manager için aşağıdaki .NET sürümleri desteklenir.

Not

System Center Service Manager 2019 UR4 ve üzeri .NET 4.8'i destekler

System Center bileşeni .NET 3.5 SP1 .NET 4 .NET 4.5 .NET 4.5.1 .Net 4.5.2 .NET 4.6 .NET 4.6.1 .NET 4.7 .NET 4.8
Service Manager Yönetim Sunucusu
Service Manager Veri Ambarı Yönetim Sunucusu
Service Manager konsolu
Service Manager Self Servis Portalı

Desteklenen PowerShell Sürümleri

Aşağıdaki PowerShell sürümleri Service Manager için desteklenir.

System Center Bileşeni Windows PowerShell 2.0 Windows PowerShell 3.0 Windows PowerShell 4.0 Windows PowerShell 5.0
Service Manager Konsolu
Service Manager Yönetim Sunucusu
Service Manager Veri Ambarı Yönetim Sunucusu

Bu makalede, System Center 2016 - Service Manager (SM) için sistem gereksinimleri ayrıntılı olarak açıklanır.

System Center 2016 - Service Manager için sistem gereksinimleri

Aşağıdaki bölümlerde SM 2016 için genel performans ve ölçeklenebilirlik kılavuzu açıklanır ve çeşitli iş yükleri için donanım yapılandırmaları önerilir. System Center 2016 esnek ve ölçeklenebilir olacak şekilde oluşturulduğundan, belirli senaryoların donanım gereksinimleri burada sunulan yönergelerden farklı olabilir.

Service Manager için kapasite sınırları

Çeşitli Service Manager dağıtım senaryoları için test edilen kapasite sınırları hakkında bilgi edinin.

Desteklenen birlikte kullanım

Yükseltmeleri basitleştirmeye yardımcı olmak için System Center 2012 R2 bileşenleriyle aşağıdaki Service Manager 2016 bağlayıcılarını kullanabilirsiniz.

  • System Center 2012 R2 Virtual Machine manager
  • Sistem Merkezi 2012 R2 Planlayıcısı
  • Sistem Merkezi 2012 R2 İşlem Yöneticisi
  • System Center 2012 R2 Configuration Manager
  • System Center Configuration Manager (SCCM) CB sürümleri - 1511, 1602, 1606 ve 1710.
    • UR5, 1802'i destekler
    • UR9 ve UR10, 1806 ile 2103 arasında desteklemektedir. Ancak, SCCM tarafından desteklenen cihazların boyutunun 2 PB'den az olması gerektiğini belirten bir sınırlama vardır.
    • UR10, 2107'i destekler

Donanım

Sunucu İşlemci (min.) İşlemci (ön.) RAM (min.) RAM (ön.) Sabit disk alanı (min.) Sabit disk alanı (ön.)
Service Manager Yönetim Sunucusu 4 Çekirdek 2,66 GHz CPU 4 Çekirdek 2,66 GHz CPU 8 GB 8 GB 10 GB 10 GB
Service Manager Veritabanı 8 Çekirdek 2,66 GHz CPU 8 Çekirdek 2,66 GHz CPU 8 GB 32 GB 80 GB 80 GB
Service Manager Veri Ambarı Yönetim Sunucusu 4 Çekirdek 2,66 GHz CPU 4 Çekirdek 2,66 GHz CPU 8 GB 16 GB 10 GB 10 GB
Service Manager Veri Ambarı Veritabanları 8 Çekirdek 2,66 GHz CPU 8 Çekirdek 2,66 GHz CPU 8 GB 32 GB 400 GB 400 GB
Service Manager Konsolu 2 Çekirdek 2 GHz CPU 2 Çekirdek 2 GHz CPU 4 GB 4 GB 10 GB 10 GB
Service Manager Self Servis Portalı (tek başına) 4 Çekirdek 2,66 GHz CPU 8 Çekirdek 2,66 GHz CPU 8 GB 16 GB 80 GB 80 GB
Service Manager Self Servis Portalı + İkincil Yönetim Sunucusu (Önerilen) 8 Çekirdek 2,66 GHz CPU 8 Çekirdek 2,66 GHz CPU 16 GB 32 GB 80 GB 80 GB

Sunucu işletim sistemi

Windows Server işletim sisteminin aşağıdaki sürümleri desteklenir.

System Center bileşeni Windows Server 2012 Standard, Datacenter Windows Server 2012 R2 Standard, Datacenter Windows Server 2016 Windows Server 2016 (Masaüstü Deneyimi ile Sunucu) Windows Server 2016 Nano Server
Service Manager Yönetim Sunucusu
Service Manager Veri Ambarı Yönetim Sunucusu
Service Manager Veritabanı veya Veri Ambarı Veritabanı
Service Manager Self Servis Portalı (HTML 5)  

İstemci işletim sistemi

Aşağıdaki Windows istemci işletim sistemi sürümleri Service Manager konsolu için desteklenir.

System Center istemci tarafı bileşenleri Windows® 7 Windows® 8 Windows® 8.1 Windows Server® 2008 R2 SP1 Windows Server® 2012 Windows Server® 2012 R2 Standard, Datacenter Windows 10 Enterprise Windows Server® 2016 Standard, Datacenter
Service Manager Konsolu

.NET sürümleri

Service Manager için aşağıdaki .NET sürümleri desteklenir.

System Center 2016 bileşeni .NET 3.5 SP1 .NET 4 .NET 4.5 .NET 4.5.1 .Net 4.5.2 .NET 4.6 .NET 4.6.1 .NET 4.7
Service Manager Yönetim Sunucusu
Service Manager Veri Ambarı Yönetim Sunucusu
Service Manager konsolu
Service Manager Self Servis Portalı

Desteklenen PowerShell Sürümleri

Aşağıdaki PowerShell sürümleri Service Manager için desteklenir.

System Center Bileşeni Windows PowerShell 2.0 Windows PowerShell 3.0 Windows PowerShell 4.0 Windows PowerShell 5.0
Service Manager Konsolu
Service Manager Yönetim Sunucusu
Service Manager Veri Ambarı Yönetim Sunucusu

Yazılım gereksinimleri

Bileşen Gereksinim
Service Manager yönetim sunucusu Yönetim sunucusunun gereksinimleri: Windows Server için .NET Framework 3.5 SP1 için ADO.NET Data Services Güncelleştirmesi; SQL Server Yerel istemcisi; Service Manager medyasıyla kullanılabilen Microsoft Rapor Görüntüleyicisi Yeniden Dağıtılabilir.

Yönetim sunucusunun Windows'un 64 bit sürümüne yüklenmesi gerekir.
Veri ambarı yönetim sunucusu Ambar yönetim sunucusu şunları gerektirir: SQL Server Yerel istemcisi

Veri ambarı yönetim sunucusu Windows'un 64 bit sürümüne yüklenmelidir.
Service Manager/veri ambarı veritabanları Service Manager veya veri ambarı veritabanları şunları gerektirir: SQL Server Reporting Services (SSRS); SQL Server Analysis Management Objects.

SQL Server ve Analysis Services harmanlama ayarları Service Manager veritabanını, veri ambarı veritabanını, analysis services veritabanını ve Reporting Services veritabanını barındıran bilgisayarlar için aynı olmalıdır.
Service Manager konsolu Konsol şunları gerektirir: Microsoft Rapor Görüntüleyicisi Yeniden Dağıtılabilir (System Center medyasında kullanılabilir): Microsoft Excel sırasıyla konsol bilgisayarında OLAP veri küplerini görüntüler; Windows Server için .NET Framework 3.5 SP1 için ADO.NET Data Services Güncelleştirmesi; SQL Server Analysis Management Nesneleri

Konsol, Windows'un hem 32 bit hem de 64 bit sürümlerine yüklenebilir.
Self Servis portalı Self Servis Portal sunucusu şunları gerektirir: Windows 2012 R2 sunucusu veya üstü; IIS rolü ve ASP.NET 4.5 etkin; SQL Server Analysis Management Nesneleri

Sunucu makinesini Service Manager SDK Hizmeti'nin çalıştığı etki alanına ekleyin. İdeal olarak, birincil veya ikincil sunucuda.
Self servis kullanan makineler Self-Service Portal için 1024 X 768 üzerinde bir ekran çözünürlüğü gerekir.

Desteklenen tarayıcılar: Microsoft Edge; Microsoft Internet Explorer 10 ve 11; Mozilla Firefox 42 ve üzeri; Google Chrome 46 ve üzeri
SQL Server Reporting Services SSRS'yi barındıran bilgisayarın veri ambarı yönetim sunucusunu barındıran bilgisayarda olmadığı bir dağıtım topolojisinde, genel derleme önbelleğine Microsoft.EnterpriseManagement.Reporting.Code eklemeniz gerekir. El ile uygulanan adımlar hakkında bilgi edinin.
Operations Manager Service Manager, bir Operations Manager ortamından uyarıları ve yapılandırma öğelerini içeri aktarma özelliğine sahiptir. Hem Service Manager'ı hem de Operations Manager'ı aynı ortama yükleme hakkında bilgi edinin.

Operations Manager için bir veri reyonu oluşturabilirsiniz.
Configuration Manager Service Manager bir Configuration Manager ortamından yapılandırma öğelerini içeri aktarabilir.
Ağ gereksinimleri Bilgi bankası makalelerinin içinden dış içeriği görüntülemek için, Service Manager konsolunu barındıran bilgisayarların doğrudan veya ara sunucu aracılığıyla İnternet erişimi olmalıdır.
SMTP sunucusu Bildirim özelliğini kullanabilmek ve e-posta ile olay oluşturabilmek için bir Basit Posta Aktarım Protokolü (SMTP) sunucusuna erişiminiz olması gerekir.
Windows güvenli modu Windows Server güvenli modda çalışıyorsa Service Manager çalışmaz ve Service Manager tarafından kullanılan hizmetler başlatılmaz. Güvenli moddayken Service Manager hizmetlerini el ile başlatmayı denerseniz, hizmetler başlatılamaz ve olay günlüğüne bir hata yazılır.

Microsoft SQL Server, System Center 2016 - Service Manager tarafından oluşturulan veritabanlarını barındırmaktadır. Ayrıca System Center 2016 - Service Manager, Microsoft Çevrimiçi Analitik İşleme (OLAP) küpleriyle çalışmak için SQL Server Analysis Services (SSAS) gerektirir. System Center 2016 - Service Manager raporlamasını desteklemek için SQL Server Reporting Services (SSRS) gereklidir.

SQL Server ortamınızın System Center 2016 yüklemesini veya yükseltmesini desteklemeye hazır olup olmadığını değerlendirmek için bu bilgileri kullanın. System Center'ın bir veya birden çok bileşenini dağıtırken bu bilgileri kullanın.

SQL Server sürümleri

Aşağıdaki tabloda SQL Server 64 bit Enterprise ve Standard sürümleri için destek özetlenmiştir.

Not

DESTEKLENEN SQL sürümleri için şu anda Microsoft tarafından desteklenen hizmet paketlerini kullanın.

Service Manager SQL Server 2012 SQL Server 2014 ve SP'ler SQL Server 2016 ve SP'ler
Service Manager/Veri Ambarı veritabanı
  • System Center 2016 - Service Manager, MultiSubnetFailover parametresinin ayarlanmasını desteklemez. Bu parametre Service Manager bağlantı dizesi'lerinde kullanılmaz.
  • SQL Server AlwaysOn Kullanılabilirlik Grupları System Center 2016 - Service Manager'da desteklenir. Daha fazla bilgi edinin.
  • Service Manager'ı yüklemek veya yükseltmek için, veritabanlarını barındıran SQL Server makinelerinin güncelleştirmelere izin verecek şekilde yapılandırılması gerekir. Aksi takdirde, Service Manager bir veritabanı oluşturmaya çalıştığında bir hata görüntülenir:
    • Müşteri eylemi yürütülürken bir hata oluştu: _ExecuteSqlScripts. Bu yükseltme denemesi, kalıcı değişiklikler yapılmadan önce başarısız oldu. Yükseltme işlemi, sistemin orijinal durumuna başarıyla geri alındı. Düzeltmeler yapıldıktan sonra bu rol için yükseltmeyi yeniden deneyebilirsiniz.

    • SQL Server'da allow updates durumunu, SQL Server Management Studio içinden aşağıdaki depolanan yordamı yürüterek denetleyebilirsiniz:

      sp_configure 'allow updates'
      

      Sonuçlar tablosunda, "run_value" değerini inceleyin. "run value" değeri 1 ise, aşağıdaki depolanan yordamla tekrar 0 olarak ayarlayın ve ardından Kurulumu yeniden çalıştırın.

      sp_configure 'allow updates',0 reconfigure with override
      

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