Troubleshooting: Cannot Connect from a CEPC to a Network After Configuring the CEPC

Description

A CEPC cannot connect to an Ethernet network after being configured according to the steps described in How to Add a CEPC to an Ethernet Network.

Resolution

View the serial debug output from the CEPC. Troubleshoot the connection between the CEPC and the network by performing the following steps:

  • From the serial debug output of the CEPC, verify that the driver for the Ethernet card loads.
  • In the BIOS of the CEPC, verify that the values for NET_IRQ and NET_IOBASE match the settings for the product Ethernet card as specified in the Autoexec.bat file. For information about the Autoexec.bat file, see Editing the Autoexec.bat File for an x86 SDB.
  • If a Dynamic Host Configuration Protocol (DHCP) service assigns an IP address to the CEPC, verify from the serial debug output of the CEPC that the DHCP service is sending the CEPC a suitable IP address and subnet mask.
  • If you built the Command Shell into your Windows CE OS, then on the target device, in the window for the Command Shell type ipconfig to view the settings for the Ethernet card.

See Also

How to Add a CEPC to an Ethernet Network

Last updated on Wednesday, April 13, 2005

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