Visio issue with Kaspersky saving as PDF

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We’ve had a couple reports of users saving as PDF from Visio using the Microsoft Save As PDF/XPS add-in that now ships with Office 2007 SP2. What happens is when you try to save a Visio drawing as PDF you receive an error message:

image

"This file is open in another instance of Visio or in another program" 1400035

It only seems to happen when saving the PDF to a directory different than the directory the Visio drawing is stored in.

We’ve only seen this with Kaspersky anti-virus. The only workaround I’ve heard works is to add an exception in Kaspersky for the Visio application (VISIO.EXE) .

This most recent report was with Visio 2007 on Windows XP.

Comments

  • Anonymous
    October 26, 2010
    This occurs when saving to the SAME directory as the Original Document.. I have to save it on a different hard drive.. it's rediculous.

  • Anonymous
    March 21, 2011
    Thank you! Had no idea Kapersky was causing this and have been trying everything! Thanks for posting this!

  • Anonymous
    April 16, 2011
    download kaspersky keygen from www.allkeygen.blogspot.com

  • Anonymous
    February 08, 2012
    Still happening in 2012

  • Anonymous
    March 14, 2012
    Had this same problem, added an application exception for VISO2010 in kaspersky and files were able to be saved as PDF using the "save as" command.

  • Anonymous
    January 15, 2014
    The comment has been removed

  • Anonymous
    January 08, 2015
    You also called on 1-855-205-0915 its a http://www.customerservice-antivirus.com/">kaspersky tech support number

  • Anonymous
    August 27, 2015
    The comment has been removed