Lync Attendant

Have you seen the Lync Attendant?

Lync Attendant?

Lync Attendant is an intuitive call management application that helps you manage large numbers of simultaneous calls

Where can you find it?

It’s a free download, and you can find it here:

• Microsoft Lync 2010 Attendant (64 Bit): http://www.microsoft.com/downloads/en/details.aspx?FamilyID=ff0bd6c6-1bc6-4c6b-bb80-ca7e18747f52
• Microsoft Lync 2010 Attendant (32 Bit): http://www.microsoft.com/downloads/en/details.aspx?FamilyID=00C4A9C6-5F01-47FE-9D15-65EC3459469B

Lync Attendant and/or Lync 2010 Client?

You can install both the Attendant and the Lync Client on the same box, but you can not run them at the same time!

System Requirements?

• Supported Operating Systems:Windows 7;Windows Server 2008 Service Pack 2;Windows Vista Service Pack 2;Windows XP Service Pack 3
• Memory: Windows XP: 1 gigabyte (GB) of RAM; Windows Vista or Windows 7: 2 gigabytes (GB) of RAM
• Installation space: At least 100 MB free
• .NET Framework: 3.5 (or greater) is required for installation. Download here: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=333325FD-AE52-4E35-B531-508D977D32A6

Want to know more about this?

Have a look at this great PowerPoint deck, which gives you this (copy-paste from the download link ):

“"This training course covers the following Microsoft Lync 2010 Attendant features:Using the Contacts ListUnderstanding Call ControlsMaking and Receiving CallsManaging Multiple ConversationsSetting up Team-Call GroupsHow to Park and Retrieve CallsLync Attendant is an intuitive call management application that helps you manage large numbers of simultaneous calls. Lync 2010 Attendant runs in a full screen window to provide a streamlined desktop experience.”

Available for download here: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=09794bf0-362c-4f1d-92af-72b93e1c998e

Enjoy,

Ilse

Comments

• Anonymous
  February 22, 2011
  The comment has been removed

• Anonymous
  July 19, 2011
  Hey Sarbjit, actually the Attendee is for external users to allow for audio and video conferencing. The attendant console is for someone like a receptionist or security desk to monitor and park/forward calls to other Lync users.

• Anonymous
  December 03, 2015
  The comment has been removed