Hi,
it's a problem of Excel and internet connection from plugin level. Microsoft has messed something up.
The workaround is to do a data upload to the "DATA" ribbon. Load anything as an import of an xls file (such as the example file provided by MS chicago crimes.xls). Once the data is loaded, the ribbon and the 3d Map button works.
You can see the problem on the green line at the very bottom of Excel. If you don't load the data, there is a "no connection" message, as you load the data, "done" appears.
Someone needs to explain what are the mechanics of excel connection and how to diagnose or regulate that it is online or offline.
Excel "3D Map" feature error: 3D Maps encountered an error while contacting Microsoft Bing mapping services. Functionality may be limited. (Status Code: 4)
Hello,
I am running into an issue with Excel application where I am no longer able to use the "3D Map" feature.
I used to use the search bar to load the feature but now when i do that i am faced with the following error:
3D Maps encountered an error while contacting Microsoft Bing mapping services. Functionality may be limited. (Status Code: 4)
I have tried to used another network, and another computer.
I have tested on 5 devices now, from different users and networks.
It seems that the Microsoft Bing mapping services are having an outage. Could anybody confirm?
Thank you!
Regards,
23 answers
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Tomasz Grzywna 36 Reputation points
2022-09-29T08:18:22.433+00:00 -
Marc M.A 40 Reputation points
2023-03-09T20:49:42.26+00:00 Force TLS 1.2 to use applications, excel is this case with 3d map, no need change tls for winhttp. Save in one file .reg and execute, no need restart, works fine.
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft.NETFramework\v2.0.50727]
"SystemDefaultTlsVersions"=dword:00000001
"SchUseStrongCrypto"=dword:00000001
[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft.NETFramework\v4.0.30319]
"SystemDefaultTlsVersions"=dword:00000001
"SchUseStrongCrypto"=dword:00000001
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft.NETFramework\v2.0.50727]
"SystemDefaultTlsVersions"=dword:00000001
"SchUseStrongCrypto"=dword:00000001
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft.NETFramework\v4.0.30319]
"SystemDefaultTlsVersions"=dword:00000001
"SchUseStrongCrypto"=dword:00000001
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Ceasar Chen_MSFT 4,406 Reputation points
2022-09-27T02:23:39.803+00:00 Hi, @Said Amchart
You can try changing the region of the system and uninstalling the reinstallation office.
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Aurélien 16 Reputation points
2022-09-27T07:41:31.487+00:00 Hi everyone,
I have the exact same issue as @Said Amchart .
It started one or two weeks ago.
I uninstalled and reinstalled the Pack Office but it is still not working.
Any help would be much appriciated to solve that.
I wish you all a very good day.
Aurélien
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Fernando CHACON 26 Reputation points
2022-09-27T09:56:50.13+00:00 I have the same issue. 4 different computers in 4 different networks.