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I am (and have been since upgrading to this version) unable to create a contact list or contact group. When clicking on file then new in outlook the "Contact List" is greyed out. I have tried to follow these instructions:
How to Enable Contact Lists using Office365 Outlook on a Mac
Open Outlook.
Select Outlook, Preferences, and the General tab.
Uncheck the option titled "Hide On My Computer folders"
Close tabs and return to email. ...
Create a List Title and Add new members.
Your contact list will be shown in the Smart Folders group.
I do NOT have the option titled "Hide On My Computer Folders"
Please advise. This has been missing for way too long and we require a way to have group contact distribution lists!
Thank you!!
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Hi @Robyn Broening ,
Is there any update on this thread? If the issue has been resolved, please mark the helpful replies as answers, this will make answer searching in the forum easier and be beneficial to other community members as well. Thanks for your understanding.
This has not in any way been resolved!
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I don't even know who to ask about the status of this. It seems such an obvious element of any email program. Instead, every time I have to enter every name (or do a funky "reply all" and then remove the message that it contained).
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I am having the same problem. When Outlook upgraded to the New Outlook for Mac (2023), I lost my email lists and some of my notes in my contacts. If I go up to "File" and hit "new," the "new contacts list" is greyed out, even though I do NOT have the "hide on my computer folders" checked. This is a very simple thing to do with email, and it's maddening it doesn't work on the new Outlook for Mac.
@Faery Fu-MSFT There has still been NO resolution to this issue. The need for contact or distribution lists isn't just a nice to have....it is imperative. It should be standard issue. The fact that it has taken this long is not acceptable. It makes this program almost impossible to use. Please advise as to when this feature will be added back to the Outlook program.
I completely agree with you, Robyn. Is there anyone from MSFT monitoring this thread or have they just given up replying?
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To anyone still watching this thread, I noticed this is in the beta version for 365 if you have that. It took a minute to get that going with all the updates, but the option seems to be there. So if you can use beta (and have 365), it looks like there’s an option now. I haven’t made a list yet, just saw it was selectable. Feel free to add on if you try it and find issues. The MS poster had a link to details, I’m away from my laptop currently.
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Harmony, Dumb question: how do we have access to beta? thank you.
Not dumb, Jim! It was kind of hidden. I found the features list on the Feature Parity Page.
The Office Insiders page shows how to do the beta. I found I had to switch to it, then do the updates, it took a couple tries (and maybe opening and closing it) before it came up.
We’ve gotten absolutely no help from Microsoft on this! It’s totally unacceptable! The last we heard it was supposed to roll out in September. It’s 5 months later and still nothing!