No a personal account. The feed works perfectly online, just not on the desktop app. Microsoft support said it is a server problem. That was 4 days ago, and support has not yet responded with a solution.
AADSTS500200 Can't use onenote feed
I can access sticky notes on my android, and that syncs to windows 10 no problem.
I try to use the feed in Onenote using the same account and it does not work.
I get this error message:
Message: AADSTS500200: User account 'rltidd@tidd27.com' is a personal Microsoft account. Personal Microsoft accounts are not supported for this application unless explicitly invited to an organization. Try signing out and signing back in with an organizational account.
Troubleshooting details
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Request Id: d3dd5bb2-855b-4633-a2ba-a7bb696dc000
Correlation Id: 589af08f-4555-47ee-b64f-56171d07dcbf
Timestamp: 2022-12-25T14:52:36Z
Message: AADSTS500200: User account 'rltidd@tidd27.com' is a personal Microsoft account. Personal Microsoft accounts are not supported for this application unless explicitly invited to an organization. Try signing out and signing back in with an organizational account.
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I had used the feed in the past, but now it is not working.
My Office 365 subscription is linked to rltidd@tidd27.com
How can I fix this issue?
I also found that feed works just fine in OneNote windows 10 online. Sticky notes showup in feed. Do not get the error message.
7 answers
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Michael 6 Reputation points
2023-01-06T11:36:47.963+00:00 That's a shame, I'm shocked MS haven't released a proper fix for this seems to be an issue for a lot of users!
Back to the drawing board for me then,
Thanks for the quick response and best of luck to you as well! -
Emi Zhang-MSFT 23,426 Reputation points Microsoft Vendor
2022-12-26T03:26:17.427+00:00 Hi @Rick Tidd ,
Based on the error message, I suggest you refer to this support articles and try the steps:Just checking in to see if the information was helpful. Please let us know if you would like further assistance.
If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. -
Rick Tidd 21 Reputation points
2022-12-26T13:45:10.923+00:00 Thanks, but I do not have an azure account, just a 365 account.
Rick -
Rick Tidd 21 Reputation points
2022-12-30T09:50:24.127+00:00 No a personal account. The feed works perfectly online, just not on the desktop app. Microsoft support said it is a server problem. That was 4 days ago, and support has not yet responded with a solution.