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We have created a weblink for some of our sites. They were pushed out to all devices, but in some instances showed up as 2-3 generic icons. When you force press on them to bring up the options, it does not allow for deletion. We have also set it to uninstall from all Devices, still not able to remove. I've looked over several comments and question in various forums, and answers vary and none of them resolve the issue. I have removed the management profile from the device, and still unable to delete.
@Jason Smallwood Thanks for posting in our Q&A.
To clarify this issue, did you remove "all Devices" in required assignment and add "all Devices" in uninstall assignment?
If a same device is both in the required assignment and the uninstall assignment, this app will still be installed. For more details, please refre to the following article:
https://video2.skills-academy.com/en-us/mem/intune/apps/apps-deploy#how-conflicts-between-app-intents-are-resolved
If there is anything update, feel free to let us know.
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Found a workaround for the issue! Had a couple of Web Links stuck on my home screen for a while now, but finally found a way to remove them. I created a new Home Screen on the iPhone and added the Web Links I wanted gone to it, then I erased the home screen containing them and the system prompted me that it wouldn’t be able to add them to the App Library and hence would delete them. And just like that, they were gone =) hope it helps!
Found a workaround for the issue! Had a couple of Web Links stuck on my home screen for a while now, but finally found a way to remove them. I created a new Home Screen on the iPhone and added the Web Links I wanted gone to it, then I erased the home screen containing them and the system prompted me that it wouldn’t be able to add them to the App Library and hence would delete them. And just like that, they were gone =) hope it helps!
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 37%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVJ%3C/text%3E%3C/svg%3E)
Wow! Tested and works. Thanks a lot
Thank you!! Now I can get this out to our people that have these icons.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 96%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Have you tried assigning the app under Uninstall and performing a sync on the device(s)?
Please accept as answer if this was helpful.
Yes, as I have noted in the original post.
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it is working Thanks
Thanks. This actually worked for me. Way less intrusive. Only took abut 45 seconds to a minute to uninstall from the device.
I've added a screen shot of the setting. Yes I selected Uninstall from All Devices.
@Jason Smallwood Thanks for your update.
The assignment is correct. Please try to check the target app's Device install status or User install status.
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I created a case with Microsoft support, and they informed me it's a limitation of Intune. Nothing they can do. They are looking into it.
[Case #:35675700]
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Hi @Edison Conde
I was wondering if you already had feedback from Microsoft on your case. We're facing the same issue. Thanks!
*deletet comment * I accidentically commented twice.
Hi, do you have some new about this case? In our company, we also had some web applications duplicated on a few devices. We would like to know the cause and how to avoid or solve this problem. Thanks for the reply.
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I sit as an administrator for +600 iPads, all configured in Intune, and we have the same problem as many other Intune users.
In my eyes, the "solution" where we should remove the profile, and then roll it back on, is a bad and not possible soultion.
Dear Microsof, please pay this some attention!
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This is a ridiculous problem to have in an MDM, this is why we have to pay for Soti. Publishing a link and being unable to update or delete it is not acceptable, I'm encountering the same thing here when asked to update links. Putting the same group in Uninstall that was in Required does not work, and wiping and re-enrolling to remove a link is not a viable solution. Please pay some attention to your product functionality.