Hey @sales
A User Account is a unique user name with its associated password created through the Windows Server 2019 Essentials Console. Customer may use up to 25 user accounts. Each user account permits a named user to access and use the server software on that server. It may reassign a user account from one user to another provided that the reassignment does not occur within 90 days of the last assignment.
You can contact Volume Licensing Service Center for more details:
https://video2.skills-academy.com/en-us/licensing/contact-us
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Best Regards
Karlie