How to remove an old account from authenticator app

Sheila Semavor 25

How do I remove an old account from my authenticator app?

Steve Crockett 10 Reputation points

2024-07-06T16:36:30.0266667+00:00

My account got added to someone else's personal authenticator. He can't sign into the account on the authenticator app as it asks for a code from the authenticator app itself. So, the steps listed are unhelpful. I also cannot log into the security settings as it asks for a code match or a 6-digit code again from the authenticator app. So how can I fix this? The person in question doesn't need to know anything on my account much less have access to changes on it.
Andrew Ford 15 Reputation points

2024-07-16T08:12:49.7533333+00:00

See my comment below on how to remove accounts from Microsoft's authenticator app.
Peter Grainger 0 Reputation points

2024-07-23T01:23:40.6866667+00:00

Brilliant! Solved my problem in 5 minutes. Awesome thanks.

8 answers

Kharka gurung 5 Reputation points

2024-07-06T20:00:07.1666667+00:00
To remove an account from Microsoft Authenticator:

Open Microsoft Authenticator.

Tap the three dots (...) or settings icon.

Select "Accounts".

Tap and hold the account you want to remove.

Choose "Remove".

Confirm the removal when prompted.
Please sign in to rate this answer.

1 person found this answer helpful.

0 comments No comments
Sign in to comment

Use comments to ask for clarification, additional information, or improvements to the question.
James Segura 0 Reputation points

2024-07-15T17:25:39.21+00:00

I'm still having the issue after following the steps above,
My work account only shows in ms authenticator app in android.
It is not listed under Settings / Accounts
I can login into the work account, then it is no longer greyed out, I can select the three dots and remove, but this only brings it back to greyed out
I have tried the clear cache approach, did not work

What next?
Please sign in to rate this answer.

0 comments No comments
Sign in to comment

Use comments to ask for clarification, additional information, or improvements to the question.
Stephen T Hughes 0 Reputation points

2024-07-24T22:03:20.7133333+00:00

Do that but still sits as an unregistered app. Absolutely no way to remove the app. Assistance would be grateful. Android and Samsung user.
Please sign in to rate this answer.
John Hsu 0 Reputation points

2024-09-18T01:41:32.31+00:00

I manage student accounts. For one student account, I tried more than ten times and was always prompted with ‘Account removed from app,’ but it still appears on the list.
Sign in to comment

Use comments to ask for clarification, additional information, or improvements to the question.

Share via

How to remove an old account from authenticator app

8 answers

Your answer