ASR Configuration Server - Unable to pass the validation step 3 (Install 3rd party software)

Michele 21 Reputation points
2020-11-19T16:48:18.107+00:00

ASR Configuration server. First time setup, image (OVL) downloaded from Azure and untouched.

Problem: When trying to "Download and Install" MySQL a red X appears saying "Loading..." but nothing happens. I am stuck here.

Dev Tools in Edge shows: Failed to load resource: the server responded with a status of 500 (Internal Server Error) :44315/Home/InstallMySql:1

I tried all 3 methods suggested here: https://video2.skills-academy.com/en-us/azure/site-recovery/vmware-azure-deploy-configuration-server#configure-settings
MySql is currently installed manually. The download link to MySql regularly works in the browser.
I have no idea what the problem is.

Azure Site Recovery
Azure Site Recovery
An Azure native disaster recovery service. Previously known as Microsoft Azure Hyper-V Recovery Manager.
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  1. Monalla-MSFT 12,946 Reputation points
    2020-11-20T13:06:10.64+00:00

    Hello @Michele - Thanks for reaching out to us.

    Our Product team have confirmed that there is some ongoing issue with OVA and they are releasing new OVA today which should resolve your issue.

    I see that you are also facing issue with MySql. Did you refresh the browser and try installing it again?

    If that doesn't work, we are releasing the new patch of OVA tonight. You can try downloading OVA again tomorrow.

    Sorry for the inconvenience caused.

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  1. Raj Kumar Elumalai 1 Reputation point
    2020-11-23T11:21:13.197+00:00

    Hi
    Michele-8419: Thanks a lot for your update. I will try again today.

  2. Raj Kumar Elumalai 1 Reputation point
    2020-11-23T20:57:56.967+00:00

    Yes the latest image work for me. Thank for the update

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