FsLogix - Unclean logoff causing locked files until server reboot

Using the latest version of fslogix we suffer the same problem on our rds 2012r2 servers and have done through various releases.
If you have the GPO setting to remove the local profiles at log off the profile will be trashed and we will find file locks on local search folders. Causing a profile error.
"C:\Users\username\AppData\Roaming\Microsoft\Search\"

You can use delprof to remove the profile cleanly
you can stop search to remove the lock

As a all in one solution i disable the GPO that removes the local profile. Then on on a nightly schedule stop the search services, disable the search services. Have delprof run. Rinse and repeat a few times.

by the morning previous sessions are cleaned off so new sessions work fine.
Works 95% of the time.

It's been a year now, and Microsoft doesn't want to solve the problem. I don't know what's wrong with them.

I temporarily fixed this problem with a script in the task scheduler.

1. On each RDSH server I created a folder C:\PS and put this script there: $Event = Get-WinEvent -MaxEvents 1 -FilterHashtable @{logname='Microsoft-FSLogix-Apps/Operational';ID='31'} $TimeCreated = $Event.TimeCreated $Event = [xml]$Event.ToXml() $User = $Event.Event.EventData.Data | Where-Object {$.name -eq "Username"}
   $SID = $Event.Event.EventData.Data | Where-Object {$.name -eq "SID"} $RefCount = (Get-ItemProperty -Path "Registry::HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileService\References\$($SID."#text")").RefCount[0] if( $RefCount -ne 0 )
   {
   "$TimeCreated, $($User.""#text""), $($SID."#text"), $($env:COMPUTERNAME)" | out-file \resoleasing.com\NETLOGON\RDS\FSLogix\FSlogix.txt -Append
   Set-ItemProperty -Path "Registry::HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileService\References\$($SID."#text")" -Name RefCount -Value (byte\[\])
   }
2. In the task scheduler, I had to run the task under my account, for all users with the highest rights.

Trigger:

This event occurs when a profile is unloaded.

Programm: powershell.exe

Arguments: -NoProfile -NoLogo -NonInteractive -ExecutionPolicy Bypass -File C:\PS\FixLockoutProfile.ps1

I have two Citrix environments which are pretty much identical. Both 2019 Citrix LTSR 1912 CU4. One has the issue the other one doesn't and profiles get cleaned up nicely. They both run 2105 HF1 and share the same redirections.xml file and container storage location.

On the not working I get these errors:

[14:57:43.138][tid:00001770.0000407c][WARN: 00000091] Failed to delete C:\Users\local_BURNESKA (The directory is not empty.)
[14:57:43.142][tid:00001770.0000407c][WARN: 00000005] Failed to delete C:\Users\local_cvetanom (Access is denied.)

The VHDX gets unmounted though, so the user can still re-logon. It just doesn't delete the temporary local_data.
When I try to delete the content from local_user myself I get an access denied. I tried spawning a CMD as SYSTEM but same thing, access denied. There is no way you can delete that folder. I'm running non-persistent disks though, so reboot and it's gone but it's still annoying enough.

My other Citrix env has no issues at all, it can run for weeks and all profiles are cleaned up perfectly fine! So wth is the difference :)

We got the same issue with Windows 2019, FSLogix 2105 HF_01 (2.9.7979.62170) and CVAD 1912 CU4.

(latest kb installed, cleanupinvalid Sessions key set..)

I have read in some Posts, that a downgrade worked for some of you guys. Which Version did you chose in this Case?

Also someone wrote uninstalling UPM worked for someone..

If we want to open a case with MS on this Problem, does someone have a link for this?

Greetings Marco

Hi. What's new? Still no fix. Does anyone do paid tickets, do they help you?