Cannot remove corporate domain from my subscrition - cannot kill the account or remove subscription

Godel Chen 21 Reputation points
2020-05-14T05:29:01.857+00:00

My old Azure account is godelchen@tahohocomtw.onmicrosoft.com which use tahoho.com.tw as alias, however, i would like to use this corporate domain name on my another paid account, which is godel.chen@tahotw.onmicrosoft.com, and already verified the Domain ownership, however, Domain removed failed.

Error message shows it found dependencies of this domain to two emails and two alias, i cannot find those emails and alias, neither can i cancel the subscription, now stucked.

Would you please kindly help me to remove the old godelchen@tahohocomtw.onmicrosoft.com and release the corporate domain name tahoho.com.tw, so i can use it on godel.chen@tahotw.onmicrosoft.com?

Many thanks in advance.

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. AmanpreetSingh-MSFT 56,646 Reputation points
    2020-05-14T09:23:52.34+00:00

    @Godel Chen You can use below commands to identify the users who are using tahoho.com.tw domain name.

    1. Run Connect-AzureAD and sign-in using Global Administrator account. Then run below commands:
    2. Get-AzureADUser | Where-Object {$_.UserPrincipalName -like "*tahoho.com.tw"}
    3. Get-AzureADUser | Where-Object {$_.mail -like "*tahoho.com.tw"}
    4. Get-AzureADUser | Where-Object {$_.ProxyAddresses -like "*tahoho.com.tw"}

    You can run Get-AzureADGroup with above filters to find the groups which are using tahoho.com.tw domain name in the mail or proxyaddresses attributes as well. You can update or remove the users/groups that are using the verified domain and try to remove verified domain using below cmdlet:

    1. Run Connect-MsolService and sign-in using Global Admin account. Then run below command:
    2. Remove-MsolDomain -DomainName "tahoho.com.tw" -Force

    If you still face any issues, try removing the verified domain from portal.office.com as it provides more error details than Azure Portal.

    -----------------------------------------------------------------------------------------------------------

    Please do not forget to "Accept the answer" wherever the information provided helps you to help others in the community.

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  2. Godel Chen 21 Reputation points
    2020-05-14T09:30:42.937+00:00

    I cannot run, all failed.

    Get-AzureADUser | Where-Object {$_.UserPrincipalName -like "*tahoho.com.tw"}

    Get-AzureADUser | Where-Object {$_.mail -like "*tahoho.com.tw"}

    Get-AzureADUser | Where-Object {$_.ProxyAddresses -like "*tahoho.com.tw"}

    1 person found this answer helpful.
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  3. Godel Chen 21 Reputation points
    2020-05-14T09:31:29.667+00:00

    Can you just delete this account for me??

    1 person found this answer helpful.
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  4. Godel Chen 21 Reputation points
    2020-05-14T09:32:21.787+00:00

    Spend huge hours on this simple delete domain stuff, so worn out.

    1 person found this answer helpful.
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  5. Godel Chen 21 Reputation points
    2020-05-14T09:33:02.703+00:00

    I know which email but just cannot delete them.

    1 person found this answer helpful.
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