FSLogix 2009 - frxshell.exe crashes

WolfgangE-9232 1 Reputation point
2021-04-07T15:35:42.907+00:00

Hi,

we are using FSLogix 2009 on Windows 10 (1903 and 20H2) and discovered an issue with this version, which also exists in the most recent version 2009 HF1.

When we activate the setting PreventLoginWithFailure and the logon process encounters some kind of error (like a locked profile disk), instead of displaying a message with the error, the screen remains black and nothing happens.

In the Windows event the following error is logged:
Faulting application name: frxshell.exe, version: 2.9.7654.46150, time stamp: 0x5fd8ebaa
Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x2bd748bf
Exception code: 0xc0000409
Fault offset: 0x000000000007286e
Faulting process id: 0x218c
Faulting application start time: 0x01d72bb662f1ecb4
Faulting application path: C:\Program Files\FSLogix\Apps\frxshell.exe
Faulting module path: C:\Windows\System32\ucrtbase.dll
Report Id: 0a130425-89a0-4fff-9fd8-3ddc234524eb
Faulting package full name:
Faulting package-relative application ID:

We did a test with the version 2004 and with this version the issue does not occur.
When we exchange the version of frxshell.exe in a 2009 HF1 installation, with the exe from the 2004 version, it still works.

So I guess either the version of frxshell.exe shipped with 2009 is faulty or does not play well with Windows 10 versions 1903/20H2.

Is there a fix or workaround out there which can be applied?
We would rather like to use the more recent build of FSLogix..

FSLogix
FSLogix
A set of solutions that enhance, enable, and simplify non-persistent Windows computing environments and may also be used to create more portable computing sessions when using physical devices.
497 questions
0 comments No comments
{count} votes

6 answers

Sort by: Most helpful
  1. Leila Kong 3,701 Reputation points
    2021-07-16T02:09:32.11+00:00

    Hello @WolfgangE-9232 & @Heinz ,

    Please check the latest version of FSLogix 2105 (2.9.7838.44263): https://video2.skills-academy.com/en-us/fslogix/whats-new

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.